Increasing cost, complexity and regulatory change continue to challenge firms implementing client onboarding and Know Your Customer (KYC) systems. With an effective strategy and a clearly defined pathway, it’s possible to gain a valuable competitive advantage whilst meeting those all-important compliance requirements. But how to get there? With a myriad of different options out there and a clamour of information attempting to be heard, the practical implementation of a coherent client onboarding strategy can be challenging – especially in today’s environment, where both banks and their clients are attempting to acclimatise to a whole new way of working. Data is a crucial cog in this wheel – and for many financial institutions, this can throw up a seemingly insurmountable barrier, with much in-house data still siloed, frequently uncategorised, and often disorganised. Learning how to source, cleanse and effectively govern operational and onboarding data is a vital step in the KYC process, and one that requires a holistic data strategy in order to implement. This webinar explores how to most effectively streamline and improve your client onboarding and KYC processes in order to meet today’s complex regulatory requirements and leverage increasingly pressing commercial imperatives. Join us to: -Evaluate the obstacles to effective onboarding and learn how to address them -Explore the latest developments in onboarding innovation and automation -Discover the benefits and cost savings available through streamlined KYC processes -Investigate the best ways of aggregating and effectively managing your onboarding and operational data -Identify best practice and create a path forward.

1. Welcome to A-Team Group’s webinar
How to run effective client onboarding
and KYC processes

2. A recording of this webinar can be found at
https://a-teaminsight.com/webinars/how-to-run-
effective-client-onboarding-and-kyc-
processes/?brand=dmi

3. https://a-teaminsight.com/sign-up

4. Moderator:
Moderator: Andrew Delaney, Chief Content Officer, A-Team
Group

5. Panel Member: Chor Teh, Head of Client Lifecycle Management,
Investec Bank Plc
Areas of Expertise:
• Define strategy and governance framework for Investec Bank’s
Client Lifecycle Management function
• Create/optimise synergies of similar functions across other
pillars on Investec Group
• Drive change and efficiencies across KYC and Financial Crime
that is value-add to Business

6. Panel Member: Kevin McGuinness, Practice Lead Client Lifecycle
Management, First Derivatives
Areas of Expertise:
• Senior Financial Crime delivery lead working across all aspects
of Client Lifecycle Management partnering with FD's global
client base to design, execute & deliver large scale, complex
programmes of work within heavily regulated environments
• During his 15+ years leading specialised teams across financial
services, Kevin has successfully delivered large scale Corporate
KYC remediations within the following industries: Global Oil &
Gas Trading, Irish Retail Bank, Off-shore Bank, Tier 1
Investment Bank.

7. Panel Member: James Redfern, Sales Director, Diligencia
Areas of Expertise:
• James has been in the legal entity reference data space since
2005 focussing specifically on KYC and AML regulatory
compliance in financial services.
• He worked at DTCC on the Clarient KYC Utility and then for
Thomson Reuters as part of the risk team after the acquisition.
• His focus is on meeting the challenges of having accurate,
compliant content and believes that however good technology
and processes are, if you have bad data or no data, you start
off on the wrong foot.
• His, and Diligencia’s, particular interest is in uncovering and
bringing clarity to difficult-to-get data.

8. ◆ The risks, both from a regulatory and a business perspective, of not getting client
onboarding and KYC processes right
◆ The main data/data management challenges to seamless client on-boarding / KYC
◆ How firms can build a business case and justify investment in fast, seamless and
compliant client on-boarding / KYC solutions?
◆ What a robust solution looks like
◆ How firms are using new and emerging technologies like knowledge graphs
◆ The medium to long term trends across industry sectors w.r.t running effective COB
and KYC processes
Talking Points

9. Whatare therisks, both froma regulatoryand a businessperspective,
of notgettingclientonboarding andKYC processes right?

11. What are the main data and data management challenges to
seamless client on-boarding / KYC? How can these be addressed?

14. How can firms build a business case and justify investment in fast,
seamless and compliant client on-boarding / KYC solutions?

15. What does a robust solution look like? Can you describe a
successful implementation you have been involved with that has
used automation to deliver an efficient, effective and compliant
onboarding and KYC process?

17. How are firms using new and emerging technologies like
knowledge graphs? What do they bring to the table?

19. What medium to long term trends do you see across industry
sectors w.r.t running effective COB and KYC processes? What will
be the topics for discussion in 5 years’ time?

20. Thank you to our sponsors
Kevin McGuinness
kmcguinness@firstderivatives.com
James Redfern, Sales Director
info@diligenciagroup.com /
james.redfern@diligenciagroup.com

21. Panel: Digitising onboarding,
KYC and AML with RegTech
Lorraine Waters
CDO, Compliance,
Former HSBC
Anthony Ta
Digital Project
Director/Innovation &
Watch Leader
Societe Generale
Antoine Rizk
CEO
Flaminem
http://bit.ly/RTSVBOOK
John Osei-Kwaku
Head of Customer Due
Diligence
Bank of China
JOIN US LIVE
November 19
10am EST
15pm GMT
http://bit.ly/RTSVBOOK

24. Upcoming A-Team Group Webinars
Visit webinar section of
A-TeamInsight.com
10th November – Data Standards – progress and case studies
12th November – Data Science & Analytics – New approaches and
capabilities for driving business driven analytics
3rd December – Managing unstructured data and extracting value

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