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SharePoint 2010 Roundtable – Successful Intranets
                         MICROSOFT CLOUD SPECIALISTS   OFFICE 365   DYNAMICS CRM ONLINE




 Lee Ralph – OSC
 Eddie Foubister – OSC
What we will cover…..                          MICROSOFT CLOUD SPECIALISTS   OFFICE 365   DYNAMICS C



1.   Introductions

2.   Award winning Intranets

3.   Demonstration

4.   How to ensure my Intranet is successful

5.   Q&A and 1:1 sessions and arrange a
     consultation
Introduction
OSC Services
 Consulting Services
 Information Management and Cloud Strategy
 Graphic Design & Usability
 SharePoint Online and Exchange Online
 Form and Workflow Development
 Training & Custom Development
 Intranet/Extranet/Internet Projects
 SharePoint Support Services
 Everything SharePoint!
OSC Value Add
 10 years of re-usable IP
 We can share our experience within your
  industry vertical
  STRATEGY      CONSULTING      SUPPORT       SHAREPOINT CONSULTING   INFORMATION MANAGEMENT   BUSINESS PROCESS
Introduction




STRATEGY   CONSULTING   SUPPORT   MICROSOFT CLOUD SPECIALISTS   OFFICE 365   DYNAMICS CRM
SharePoint Design Based on Mobile Device

 Familiar Interface
 Icon driven
 Simple
Heineken Intranet

   Search driven design
   Graphically aesthetic
   Good corporate branding
   Dedicated real estate for quick links
   Encouraging a sense of community
       Users currently online are listed on the
        side of the page.
Heineken Intranet

 Creating internal awareness of the
  brand’s external web presence
 Heineken-related videos posted on
  YouTube and images posted on Flickr
  also appear on the site, giving users a
  sense of how the brand is being
  portrayed.
Manufacturing

   Project Control Centre (PCC)
   Major projects
   Task orientated, graphical view
   Workflow
   Project Managers make key
    decisions at the point of need
RPS Sample

 Key Features
     Corporate Intranet
     General Document Management
     Project Meeting Sites
     Project Management Portal
     Forms
     Social Collaboration
     Suppliers/ Vendors/ Customers
Input Forms

 Input - forms
 Process – workflow/ alerts
 Output – KPIs, supporting more
  effective project management and
  enabling key decisions at the point of
  need
 Automating business processes
 Validation to reduce email & errors
STRATEGY   CONSULTING   SUPPORT   MICROSOFT CLOUD SPECIALISTS   OFFICE 365   DYNAMICS CRM
Key drivers for a successful Intranet
        Change             • Training                                           User Adoption
      Management           • Communication

                           • Solve user problems
           Usability       • Make it an enjoyable experience

      Information          • Search
      Management           • Information Architecture

                           • Manage / maintain / monitor solution
      Governance           • Infrastructure / Users


  How do we get there? Use the right methodology!
STRATEGY     CONSULTING   SUPPORT                       MICROSOFT CLOUD SPECIALISTS     OFFICE 365   DYNAMICS CRM
Project Approach




STRATEGY   CONSULTING   SUPPORT          MICROSOFT CLOUD SPECIALISTS   OFFICE 365   DYNAMICS CRM
Priority Quadrant
                               CONCEPTUAL PRIORITISATION

HIGH
                                                                          Intranet Requirements:

                                                                          -   Corporate Intranet
                                                                          -   General Document Management System
                                                                          -   Effective Search
 Complexity Level




                                                                          -   MySites
                                                                          -   Project Centre
                                                                          -   Advanced Document Workflow (Document Lifecycle
                                                                              Management)
                                                                          -   Commercial Information Forum
                                                                          -   Form Centre
                                                                          -   Virtual Team Meetings
                                                                          -   Ask an Expert (Troubleshooting Forum Q&A)
                                                                          -   Knowledge Management (Wiki)
                                                                          -   Mobile Access
                                                                          -   Extranet (suppliers/ contractors)


LOW                              Value to the Organisation   HIGH

                    STRATEGY    CONSULTING    SUPPORT               MICROSOFT CLOUD SPECIALISTS             OFFICE 365   DYNAMICS CRM
Engaging the User

                                  Usability is the ease in which people can use a
                                  particular tool or object to achieve a particular
                                  goal.

                                  User experience is the experience a person has
                                  when they interact with a product or service.




STRATEGY   CONSULTING   SUPPORT   MICROSOFT CLOUD SPECIALISTS      OFFICE 365   DYNAMICS CRM
What’s the difference?
nSynergy training offering
                 Usability                           User Experience




STRATEGY   CONSULTING   SUPPORT   MICROSOFT CLOUD SPECIALISTS     OFFICE 365   DYNAMICS CRM
Our design process
What we do…
     Fundamental to our approach
     Dedicated design team
     Produce concepts based on brief
     Map design to Master Page and CSS
     Build branding package
         Feature stapling ensures consistent
          branding
         Supports governance




STRATEGY      CONSULTING     SUPPORT       SHAREPOINT CONSULTING   INFORMATION MANAGEMENT   BUSINESS PROCESS
Personas




STRATEGY   CONSULTING   SUPPORT   SHAREPOINT CONSULTING   INFORMATION MANAGEMENT   BUSINESS PROCESS
Lo-fi Wireframes




STRATEGY   CONSULTING   SUPPORT   SHAREPOINT CONSULTING   INFORMATION MANAGEMENT   BUSINESS PROCESS
nSynergy Management – Governance Plan
Information training offering
                          Conclusion

                                                                     Most fundamental success factor for
                                                                     SharePoint is Planning and Design:
                                                                       ď‚—  Define Vision and Scope
                                                                       ď‚— Define a Logical Model
                                                                       ď‚— Define a detailed Information
                                                                          Architecture
                                                                     Core Business Document Types:
                                                                       ď‚— Content Types can be re-used
                                                                          between sites, content deployment
                                                                          hub provides way of distributing
                                                                          across site collections
                                                                     Search – most tangible ROI:
                                                                       ď‚— Search will crawl everything within
                                                                          SharePoint, shared drives and other
                                                                          systems
                                                                     Governance:
                                                                       ď‚— Must define clear lines of
                                                                          responsibility

STRATEGY   CONSULTING   SUPPORT   SHAREPOINT CONSULTING   INFORMATION MANAGEMENT       BUSINESS PROCESS
Why OSC?      MICROSOFT CLOUD SPECIALISTS   OFFICE 365   DYNAMICS C

            We are a leading, proven and established
             Microsoft Global Gold Partner

            We believe that user involvement increases
             adoption

            We can accelerate your project and ensure
             it’s right first time

            Leverage our extensive Intellectual Property

            We have the experience from over 400
             SharePoint projects
Q&A…… ask us anything




STRATEGY   CONSULTING   SUPPORT   MICROSOFT CLOUD SPECIALISTS   OFFICE 365   DYNAMICS CRM
Contact Us




The Americas                           United Kingdom                      Asia Pacific
Karl Redenbach                         Lee Ralph                           Simon Tyrrell
 Ph: +1 (212) 231 8234                 Tel: +44 (0) 20 7060 4080          Ph: +61 (0) 409 929623
 Email: karl.redenbach@onlinesc.com    Email: lee.ralph@onlinesc.com      Email: simon.tyrrell@onlinesc.com



                                                      MICROSOFT CLOUD SPECIALISTS          OFFICE 365   DYNAMICS CRM

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Osc share point_2010_roundtable

  • 1. SharePoint 2010 Roundtable – Successful Intranets MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE Lee Ralph – OSC Eddie Foubister – OSC
  • 2. What we will cover….. MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS C 1. Introductions 2. Award winning Intranets 3. Demonstration 4. How to ensure my Intranet is successful 5. Q&A and 1:1 sessions and arrange a consultation
  • 3. Introduction OSC Services  Consulting Services  Information Management and Cloud Strategy  Graphic Design & Usability  SharePoint Online and Exchange Online  Form and Workflow Development  Training & Custom Development  Intranet/Extranet/Internet Projects  SharePoint Support Services  Everything SharePoint! OSC Value Add  10 years of re-usable IP  We can share our experience within your industry vertical STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS
  • 4. Introduction STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
  • 5. SharePoint Design Based on Mobile Device  Familiar Interface  Icon driven  Simple
  • 6. Heineken Intranet  Search driven design  Graphically aesthetic  Good corporate branding  Dedicated real estate for quick links  Encouraging a sense of community  Users currently online are listed on the side of the page.
  • 7. Heineken Intranet  Creating internal awareness of the brand’s external web presence  Heineken-related videos posted on YouTube and images posted on Flickr also appear on the site, giving users a sense of how the brand is being portrayed.
  • 8. Manufacturing  Project Control Centre (PCC)  Major projects  Task orientated, graphical view  Workflow  Project Managers make key decisions at the point of need
  • 9. RPS Sample  Key Features  Corporate Intranet  General Document Management  Project Meeting Sites  Project Management Portal  Forms  Social Collaboration  Suppliers/ Vendors/ Customers
  • 10. Input Forms  Input - forms  Process – workflow/ alerts  Output – KPIs, supporting more effective project management and enabling key decisions at the point of need  Automating business processes  Validation to reduce email & errors
  • 11. STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
  • 12. Key drivers for a successful Intranet Change • Training User Adoption Management • Communication • Solve user problems Usability • Make it an enjoyable experience Information • Search Management • Information Architecture • Manage / maintain / monitor solution Governance • Infrastructure / Users How do we get there? Use the right methodology! STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
  • 13. Project Approach STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
  • 14. Priority Quadrant CONCEPTUAL PRIORITISATION HIGH Intranet Requirements: - Corporate Intranet - General Document Management System - Effective Search Complexity Level - MySites - Project Centre - Advanced Document Workflow (Document Lifecycle Management) - Commercial Information Forum - Form Centre - Virtual Team Meetings - Ask an Expert (Troubleshooting Forum Q&A) - Knowledge Management (Wiki) - Mobile Access - Extranet (suppliers/ contractors) LOW Value to the Organisation HIGH STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
  • 15. Engaging the User Usability is the ease in which people can use a particular tool or object to achieve a particular goal. User experience is the experience a person has when they interact with a product or service. STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
  • 16. What’s the difference? nSynergy training offering Usability User Experience STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
  • 17. Our design process What we do…  Fundamental to our approach  Dedicated design team  Produce concepts based on brief  Map design to Master Page and CSS  Build branding package  Feature stapling ensures consistent branding  Supports governance STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS
  • 18. Personas STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS
  • 19. Lo-fi Wireframes STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS
  • 20. nSynergy Management – Governance Plan Information training offering Conclusion Most fundamental success factor for SharePoint is Planning and Design: ď‚— Define Vision and Scope ď‚— Define a Logical Model ď‚— Define a detailed Information Architecture Core Business Document Types: ď‚— Content Types can be re-used between sites, content deployment hub provides way of distributing across site collections Search – most tangible ROI: ď‚— Search will crawl everything within SharePoint, shared drives and other systems Governance: ď‚— Must define clear lines of responsibility STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS
  • 21. Why OSC? MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS C  We are a leading, proven and established Microsoft Global Gold Partner  We believe that user involvement increases adoption  We can accelerate your project and ensure it’s right first time  Leverage our extensive Intellectual Property  We have the experience from over 400 SharePoint projects
  • 22. Q&A…… ask us anything STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
  • 23. Contact Us The Americas United Kingdom Asia Pacific Karl Redenbach Lee Ralph Simon Tyrrell  Ph: +1 (212) 231 8234  Tel: +44 (0) 20 7060 4080  Ph: +61 (0) 409 929623  Email: karl.redenbach@onlinesc.com  Email: lee.ralph@onlinesc.com  Email: simon.tyrrell@onlinesc.com MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM

Hinweis der Redaktion

  1. Talk about Microsoft and Vodafone
  2. Icon driven navigationThe client got out their phone I want the intranet to look like this!
  3. Search centric useful for disparate IAPotential short term solution fix more organic IATrain your users on search
  4. 30% Searchis improved in SharePoint 2010 & so is the my-site (connecting employees to experts)
  5. SLIDE OBJECTIVE: Explain why customers need a partner like <Cloud Partner Name> to help them harness Cloud Power.TALKING POINTS:We can help you find your cloud power to meet the unique demands of your business:Focus on the business, not ITGet on-call support from leading IT expertsBenefit from the latest best practices in IT