Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
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Osc share point_2010_roundtable
1. SharePoint 2010 Roundtable – Successful Intranets
MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE
Lee Ralph – OSC
Eddie Foubister – OSC
2. What we will cover….. MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS C
1. Introductions
2. Award winning Intranets
3. Demonstration
4. How to ensure my Intranet is successful
5. Q&A and 1:1 sessions and arrange a
consultation
3. Introduction
OSC Services
 Consulting Services
 Information Management and Cloud Strategy
 Graphic Design & Usability
 SharePoint Online and Exchange Online
 Form and Workflow Development
 Training & Custom Development
 Intranet/Extranet/Internet Projects
 SharePoint Support Services
 Everything SharePoint!
OSC Value Add
 10 years of re-usable IP
 We can share our experience within your
industry vertical
STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS
4. Introduction
STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
6. Heineken Intranet
 Search driven design
 Graphically aesthetic
 Good corporate branding
 Dedicated real estate for quick links
 Encouraging a sense of community
 Users currently online are listed on the
side of the page.
7. Heineken Intranet
 Creating internal awareness of the
brand’s external web presence
 Heineken-related videos posted on
YouTube and images posted on Flickr
also appear on the site, giving users a
sense of how the brand is being
portrayed.
8. Manufacturing
 Project Control Centre (PCC)
 Major projects
 Task orientated, graphical view
 Workflow
 Project Managers make key
decisions at the point of need
9. RPS Sample
 Key Features
 Corporate Intranet
 General Document Management
 Project Meeting Sites
 Project Management Portal
 Forms
 Social Collaboration
 Suppliers/ Vendors/ Customers
10. Input Forms
 Input - forms
 Process – workflow/ alerts
 Output – KPIs, supporting more
effective project management and
enabling key decisions at the point of
need
 Automating business processes
 Validation to reduce email & errors
11. STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
12. Key drivers for a successful Intranet
Change • Training User Adoption
Management • Communication
• Solve user problems
Usability • Make it an enjoyable experience
Information • Search
Management • Information Architecture
• Manage / maintain / monitor solution
Governance • Infrastructure / Users
How do we get there? Use the right methodology!
STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
14. Priority Quadrant
CONCEPTUAL PRIORITISATION
HIGH
Intranet Requirements:
- Corporate Intranet
- General Document Management System
- Effective Search
Complexity Level
- MySites
- Project Centre
- Advanced Document Workflow (Document Lifecycle
Management)
- Commercial Information Forum
- Form Centre
- Virtual Team Meetings
- Ask an Expert (Troubleshooting Forum Q&A)
- Knowledge Management (Wiki)
- Mobile Access
- Extranet (suppliers/ contractors)
LOW Value to the Organisation HIGH
STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
15. Engaging the User
Usability is the ease in which people can use a
particular tool or object to achieve a particular
goal.
User experience is the experience a person has
when they interact with a product or service.
STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
16. What’s the difference?
nSynergy training offering
Usability User Experience
STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
17. Our design process
What we do…
 Fundamental to our approach
 Dedicated design team
 Produce concepts based on brief
 Map design to Master Page and CSS
 Build branding package
 Feature stapling ensures consistent
branding
 Supports governance
STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS
18. Personas
STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS
19. Lo-fi Wireframes
STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS
20. nSynergy Management – Governance Plan
Information training offering
Conclusion
Most fundamental success factor for
SharePoint is Planning and Design:
ď‚— Define Vision and Scope
ď‚— Define a Logical Model
ď‚— Define a detailed Information
Architecture
Core Business Document Types:
ď‚— Content Types can be re-used
between sites, content deployment
hub provides way of distributing
across site collections
Search – most tangible ROI:
ď‚— Search will crawl everything within
SharePoint, shared drives and other
systems
Governance:
ď‚— Must define clear lines of
responsibility
STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS
21. Why OSC? MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS C
 We are a leading, proven and established
Microsoft Global Gold Partner
 We believe that user involvement increases
adoption
 We can accelerate your project and ensure
it’s right first time
 Leverage our extensive Intellectual Property
 We have the experience from over 400
SharePoint projects
22. Q&A…… ask us anything
STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
23. Contact Us
The Americas United Kingdom Asia Pacific
Karl Redenbach Lee Ralph Simon Tyrrell
 Ph: +1 (212) 231 8234  Tel: +44 (0) 20 7060 4080  Ph: +61 (0) 409 929623
 Email: karl.redenbach@onlinesc.com  Email: lee.ralph@onlinesc.com  Email: simon.tyrrell@onlinesc.com
MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM
Hinweis der Redaktion
Talk about Microsoft and Vodafone
Icon driven navigationThe client got out their phone I want the intranet to look like this!
Search centric useful for disparate IAPotential short term solution fix more organic IATrain your users on search
30% Searchis improved in SharePoint 2010 & so is the my-site (connecting employees to experts)
SLIDE OBJECTIVE: Explain why customers need a partner like <Cloud Partner Name> to help them harness Cloud Power.TALKING POINTS:We can help you find your cloud power to meet the unique demands of your business:Focus on the business, not ITGet on-call support from leading IT expertsBenefit from the latest best practices in IT