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2 Steps to Lead Generation
That Actually Works
  Dan Kraus, President
Branding vs Lead Gen Marketing
•  Branding works before the consumer is in
   the market, whereas lead generation works
   once the consumer enters the market.
•  You must do both but…
  –  Lead Gen Marketing WILL create Brand
  –  Brand Marketing rarely creates Lead Gen
Leading Results Overview
•  Instructors for the Sage Marketing Academy
•  Marketing services firm – coaching and consulting
  »  1:1 Coaching, Group Coaching
  »  Fractional VP of Marketing
  »  Social Media Coaching and Learning
  »  Referral Marketing Coaching and Classes
•  Authorized Duct Tape Marketing coaches (4)
•  Clients World-Wide
•  We help our clients stop wasting money on
   marketing that does not create results
Leading Results Core Marketing Mantra
•  Don't talk about the products you sell; talk
   about the problems you solve.
•  Then talk about the remarkably different way
   that I will experience working with you as you
   solve those problems.
•  Be sure you tell me what I get; NOT what
   you do. Because I don't have time to figure
   out if what I need is what you do.
Definition of Marketing




Know   Like   Trust   TRY   Buy   Repeat Refer
Two-Step Marketing
The	
  Marke)ng	
  Hourglasssm	
  
        Know         •  Social, Advertising, Referrals, Networking,
                        SEM, PR



          Like       •  Website, blog content, social, content
                        offers, PR, Video, webinars



         Trust       •  Expert webinars, marketing materials, white
                        papers, Case Studies, Testimonials



          Try        •  Workshops, evaluations, demo, DIY
                        training, starter packs



          Buy        •  Service team, new customer kit, process
                        documentation



       Repeat        •  Post project review, cross selling, customer
                        events



        Refer        •  Champion events, partner intros, peer2peer


                                       ©	
  Duct	
  Tape	
  Marke.ng	
  –	
  all	
  rights	
  reserved	
  
Low
                                                                              Events (in person)
                                   Research
                                   Reports
                                                Blogs                              Webinars
Branding Orientation


                                   White        Social                             Networking
                                   Papers       Media                              /Referrals
                                                              Web Marketing
                                                              (SEO/PPC)       Email Marketing


                                                              Newsletters        Microsites


                                                Print
                                                Advertising
                        Case       Branded
                        Studies    Content      Traditional
                                                Media

                        Articles   Videos
     High




                        (PR)



                       Low                  Lead Generation Orientation               High
Getting Responses = Valued Content
•  You need materials that Educate
•  The problems you solve, packaged for
   consumption
Content that builds trust

•  Reviews
•  Testimonials
•  Personality
•  Social media
•  SEO oriented
Content that educates

•  White papers
•  Webinars
•  FAQs
•  Success stories
•  About You
If you think its all about content…
Two-Step Categories
•  Advertising
•  Sponsorships
•  Direct Response - Mail/eMail
Advertising
A few ideas…
•    Pay-Per-Click
•    Local Business Journals
•    Industry Publications
•    Industry/Interest newsletters
•    Traditional Media (newspaper, TV, Radio)
Pay Per Click Advertising
Keys to Success with PPC
•  Direct response
•  2 step approach
•  Dedicated Landing Pages
PPC Terms
•  Clicks – The number of times an ad is clicked.
•  Impressions – The number of times an ad has been
   displayed.
•  Click-through Rate (CTR) – (clicks / impressions).
•  Cost per Click (CPC) – The cost every time an ad is
   clicked on by a searcher
•  Conversion – The number of clicks that result in a
   conversion (no more than one conversion per click).
•  Quality Score – Google calculation that
   determines ad relevance, placement and cost.
Quality Score
“Quality Score is an estimate of how relevant your
ads, keywords, and landing page are to a person
seeing your ad” – Google

QS Factors
•    Your keyword's past clickthrough rate (CTR):
•    Your display URL's past CTR:
•    Your account history (CTR)
•    The quality of your landing page:
•    Your keyword/ad relevance:
•    Your keyword/search relevance:
•    Geographic performance:
•    Your ad's performance on a site:
•    Your targeted devices
This chart shows the relative importance of three factors used to calculate the Quality
    Score: 1) Clickthrough Rate (CTR), 2) Landing/destination page, and 3) Relevance.



 Source: Howie, Ian, Google AdWords PPC Advertising, WordTracker, November 2009, ISBN: 978-0-9561475-4-7
Pay-for-placement on a Google SERP
Good Adwords Book


   Google AdWords

   Anastasia Holdren
   O’Reilly Publishing
Landing pages & Micro-sites
 •    Goal = Conversation
 •    No Distraction = Higher Conversion
 •    Focused Relevance = High Quality Score
 •    Higher QS = Lower Cost Per Conversion


      Search Marketing (PPC/SEO)
      Direct Marketing (DM/eDM)
      Advertising
      Tradeshow Conversions
Anatomy of a Landing Page
Anatomy of a Landing Page
Logo is
SMALL!!
Anatomy of a Landing Page
Logo is SMALL!!



  Tagline or
 explanation
Anatomy of a Landing Page
Logo is SMALL!!


    Tagline or
   explanation




next step is
 Clear and
 Obvious
Anatomy of a Landing Page
Logo is SMALL!!



    Tagline or
   explanation

next step is Clear
  and Obvious



  3-5 Key
differences
Anatomy of a Landing Page
                  Talk to a person
                   RIGHT NOW!!!
Anatomy of a Landing Page
                  Talk to a person
                   RIGHT NOW!!!


                 Tell me more
Anatomy of a Landing Page
                  Talk to a person
                   RIGHT NOW!!!

                 Tell me more




                 Credentials and
                 Testimonials
LinkedIN Advertising
Making PPC Effective & Affordable
•  Know Your Customers
•  Know Your Keywords
•  Make your landing pages relevant - The
   higher your Quality Score, the higher your
   Ad Rank and the lower your cost.
Sponsorships
Sponsorships
•  Relevant Opportunities
  –  Subscription newsletters
  –  Partner/Industry/Local Events
  –  Tradeshows***
In-Line Newsletter Sponsorship
Events & Tradeshows
•    Don’t sponsor unless speaking
•    Provide educational content
•    Insist on your own evaluation
•    Provide value for return of eval
•    Offer follow up on the eval
Direct Response
Print Advertising
 Image ad vs. direct response
Anatomy of a direct response ad
•    Single purpose
•    Headline
•    Value proposition
•    Offer
•    Call to action
Headline




            Offer




Headline      Value


               Action
Direct Mail/Email
Direct mail is ideal small
   business vehicle
•  Target ideal prospect
•  Test offers
•  Relatively inexpensive
•  Consider Lumpy
•  Email newsletters to
   stay in touch
Testing
•    Start small
•    Code everything
•    Split test A/B
•    One variable at a time
•    Google AdWords for testing key phrases
•    Try Weekends too (for email)
Direct mail lists
•    The best is one you build!
•    2nd best is one you borrow
•    When all else fails…
•    The best email list – Only 1 choice – Build It
Headlines (Subject Lines) that get results

•  Question Based (vs Statement Based)
•  Problem Based (vs Solution Based)
•  Curious (vs Non-Curious)

       “Why do some headlines fail?”
         www.psychotactics.com
Structure of Your Email Marketing
                     1

2
                 3

         4


             5
We help small businesses stop wasting money on marketing
Takeaways

•  Brand Marketing is not 2 Step
  –  Get them to take action
•  Understand the value you provide – Share
   some (you need content)
•  Your Nurture Process should be 2 step too
•  2 Step is One Part – Don’t Forget Referrals
   and PR
Result
  Your marketing is measurable!




         Offer #1

     Complete the
   evaluation, get the
         slides
Offer #2
•  Marketing Hour Glass Audit
   –  You complete our questionnaire
   –  We spend an hour or so with you to
      review your approach against the
      Marketing Hour Glass

   Check the box for the free 45 minute
    business evaluation
We help small businesses stop wasting money on marketing


                   Thank You
      Please take a moment to complete
           presentation evaluation
                               Contact Us
              Web: www.leadingresults.com
              Email: info@LeadingResults.com
              Phone: +1-704-875-1188
              Skype: LeadingResults
              Twitter: @LeadingResults ; @LauraBLorenz
              FaceBook: facebook.com/leadingresults

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2 steps to lead generation that works final

  • 1.
  • 2. 2 Steps to Lead Generation That Actually Works Dan Kraus, President
  • 3. Branding vs Lead Gen Marketing •  Branding works before the consumer is in the market, whereas lead generation works once the consumer enters the market. •  You must do both but… –  Lead Gen Marketing WILL create Brand –  Brand Marketing rarely creates Lead Gen
  • 4. Leading Results Overview •  Instructors for the Sage Marketing Academy •  Marketing services firm – coaching and consulting »  1:1 Coaching, Group Coaching »  Fractional VP of Marketing »  Social Media Coaching and Learning »  Referral Marketing Coaching and Classes •  Authorized Duct Tape Marketing coaches (4) •  Clients World-Wide •  We help our clients stop wasting money on marketing that does not create results
  • 5. Leading Results Core Marketing Mantra •  Don't talk about the products you sell; talk about the problems you solve. •  Then talk about the remarkably different way that I will experience working with you as you solve those problems. •  Be sure you tell me what I get; NOT what you do. Because I don't have time to figure out if what I need is what you do.
  • 6. Definition of Marketing Know Like Trust TRY Buy Repeat Refer
  • 8. The  Marke)ng  Hourglasssm   Know •  Social, Advertising, Referrals, Networking, SEM, PR Like •  Website, blog content, social, content offers, PR, Video, webinars Trust •  Expert webinars, marketing materials, white papers, Case Studies, Testimonials Try •  Workshops, evaluations, demo, DIY training, starter packs Buy •  Service team, new customer kit, process documentation Repeat •  Post project review, cross selling, customer events Refer •  Champion events, partner intros, peer2peer ©  Duct  Tape  Marke.ng  –  all  rights  reserved  
  • 9. Low Events (in person) Research Reports Blogs Webinars Branding Orientation White Social Networking Papers Media /Referrals Web Marketing (SEO/PPC) Email Marketing Newsletters Microsites Print Advertising Case Branded Studies Content Traditional Media Articles Videos High (PR) Low Lead Generation Orientation High
  • 10. Getting Responses = Valued Content •  You need materials that Educate •  The problems you solve, packaged for consumption
  • 11. Content that builds trust •  Reviews •  Testimonials •  Personality •  Social media •  SEO oriented
  • 12. Content that educates •  White papers •  Webinars •  FAQs •  Success stories •  About You
  • 13. If you think its all about content…
  • 14. Two-Step Categories •  Advertising •  Sponsorships •  Direct Response - Mail/eMail
  • 16. A few ideas… •  Pay-Per-Click •  Local Business Journals •  Industry Publications •  Industry/Interest newsletters •  Traditional Media (newspaper, TV, Radio)
  • 17. Pay Per Click Advertising Keys to Success with PPC •  Direct response •  2 step approach •  Dedicated Landing Pages
  • 18. PPC Terms •  Clicks – The number of times an ad is clicked. •  Impressions – The number of times an ad has been displayed. •  Click-through Rate (CTR) – (clicks / impressions). •  Cost per Click (CPC) – The cost every time an ad is clicked on by a searcher •  Conversion – The number of clicks that result in a conversion (no more than one conversion per click). •  Quality Score – Google calculation that determines ad relevance, placement and cost.
  • 19. Quality Score “Quality Score is an estimate of how relevant your ads, keywords, and landing page are to a person seeing your ad” – Google QS Factors •  Your keyword's past clickthrough rate (CTR): •  Your display URL's past CTR: •  Your account history (CTR) •  The quality of your landing page: •  Your keyword/ad relevance: •  Your keyword/search relevance: •  Geographic performance: •  Your ad's performance on a site: •  Your targeted devices
  • 20. This chart shows the relative importance of three factors used to calculate the Quality Score: 1) Clickthrough Rate (CTR), 2) Landing/destination page, and 3) Relevance. Source: Howie, Ian, Google AdWords PPC Advertising, WordTracker, November 2009, ISBN: 978-0-9561475-4-7
  • 21. Pay-for-placement on a Google SERP
  • 22. Good Adwords Book Google AdWords Anastasia Holdren O’Reilly Publishing
  • 23. Landing pages & Micro-sites •  Goal = Conversation •  No Distraction = Higher Conversion •  Focused Relevance = High Quality Score •  Higher QS = Lower Cost Per Conversion Search Marketing (PPC/SEO) Direct Marketing (DM/eDM) Advertising Tradeshow Conversions
  • 24. Anatomy of a Landing Page
  • 25. Anatomy of a Landing Page Logo is SMALL!!
  • 26. Anatomy of a Landing Page Logo is SMALL!! Tagline or explanation
  • 27. Anatomy of a Landing Page Logo is SMALL!! Tagline or explanation next step is Clear and Obvious
  • 28. Anatomy of a Landing Page Logo is SMALL!! Tagline or explanation next step is Clear and Obvious 3-5 Key differences
  • 29. Anatomy of a Landing Page Talk to a person RIGHT NOW!!!
  • 30. Anatomy of a Landing Page Talk to a person RIGHT NOW!!! Tell me more
  • 31. Anatomy of a Landing Page Talk to a person RIGHT NOW!!! Tell me more Credentials and Testimonials
  • 33. Making PPC Effective & Affordable •  Know Your Customers •  Know Your Keywords •  Make your landing pages relevant - The higher your Quality Score, the higher your Ad Rank and the lower your cost.
  • 35. Sponsorships •  Relevant Opportunities –  Subscription newsletters –  Partner/Industry/Local Events –  Tradeshows***
  • 37. Events & Tradeshows •  Don’t sponsor unless speaking •  Provide educational content •  Insist on your own evaluation •  Provide value for return of eval •  Offer follow up on the eval
  • 39. Print Advertising Image ad vs. direct response
  • 40. Anatomy of a direct response ad •  Single purpose •  Headline •  Value proposition •  Offer •  Call to action
  • 41. Headline Offer Headline Value Action
  • 42. Direct Mail/Email Direct mail is ideal small business vehicle •  Target ideal prospect •  Test offers •  Relatively inexpensive •  Consider Lumpy •  Email newsletters to stay in touch
  • 43. Testing •  Start small •  Code everything •  Split test A/B •  One variable at a time •  Google AdWords for testing key phrases •  Try Weekends too (for email)
  • 44. Direct mail lists •  The best is one you build! •  2nd best is one you borrow •  When all else fails… •  The best email list – Only 1 choice – Build It
  • 45. Headlines (Subject Lines) that get results •  Question Based (vs Statement Based) •  Problem Based (vs Solution Based) •  Curious (vs Non-Curious) “Why do some headlines fail?” www.psychotactics.com
  • 46. Structure of Your Email Marketing 1 2 3 4 5
  • 47. We help small businesses stop wasting money on marketing
  • 48. Takeaways •  Brand Marketing is not 2 Step –  Get them to take action •  Understand the value you provide – Share some (you need content) •  Your Nurture Process should be 2 step too •  2 Step is One Part – Don’t Forget Referrals and PR
  • 49. Result Your marketing is measurable! Offer #1 Complete the evaluation, get the slides
  • 50. Offer #2 •  Marketing Hour Glass Audit –  You complete our questionnaire –  We spend an hour or so with you to review your approach against the Marketing Hour Glass Check the box for the free 45 minute business evaluation
  • 51. We help small businesses stop wasting money on marketing Thank You Please take a moment to complete presentation evaluation Contact Us Web: www.leadingresults.com Email: info@LeadingResults.com Phone: +1-704-875-1188 Skype: LeadingResults Twitter: @LeadingResults ; @LauraBLorenz FaceBook: facebook.com/leadingresults