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5 Spying Strategies to Stay Ahead of
Competition
Chief Customer Officer,
LeadSquared
Prashant Singh
Lead Content Marketer,
LeadSquared
Meenu Joshi
Panelist Introduction
What Strategies can Be Spied Upon 05
The Starting Point – Look Inwards 06
Strategy 1 – Competitors’ Keyword Analysis 15
Strategy 2 – Run Better Display Ads using Competitors’ Referral Data 41
Strategy 3 – Run Better Display Ads using Competitors’ Destination URL Data 41
Strategy 4 – Analyze Competitors’ SEO 50
Strategy 5 – Set Alerts for Change in Competitors’ Strategies 53
Some Extra Tools 56
03
What’s covered in this Webinar?
5 Spying Strategies to Stay Ahead of Competition
04
5 Spying Strategies to Stay Ahead of Competition
Display
Advertising
SEO
Social Media
Marketing
PPC Marketing
Email marketing
Retargeting
CRO on your
Website
Marketing / Lead Gen Strategies you are Involved In01
Buying leads
from 3rd parties
Referrals:
Relationship
Building
05
5 Spying Strategies to Stay Ahead of Competition
Display
Advertising
SEO
Social Media
Marketing
PPC Marketing
Competitors’ Marketing / Lead Gen Strategies you can Spy On02
06
5 Spying Strategies to Stay Ahead of Competition
The Starting Point – Look Inwards03
Who is your Target Audience?A
How is your visibility on search?B
How good is the CTR on your Ads and Organic RankingsC
How are your Traffic to Lead ConversionsD
Use Adwords/Webmaster tools to find keyword ranks
Use Google Adwords and Analytics
Use Google Adwords for paid, Analytics
for Organic if you have set up Goals,
and LeadSquared
07
5 Spying Strategies to Stay Ahead of Competition
The Starting Point – Look Inwards03
Average ranking and CPC of your ad for paid keywords – In AdwordsA
08
5 Spying Strategies to Stay Ahead of Competition
The Starting Point – Look Inwards03
Average organic ranking for search queries getting you traffic and CTRs – in WebmastersB
09
5 Spying Strategies to Stay Ahead of Competition
10
5 Spying Strategies to Stay Ahead of Competition
The Starting Point – How’s your Visibility
Keyword Identification – Would help youA
▪ Rank organically in search
▪ Show up for the best search queries in search network
▪ Using them as hashtags in social would help you get found on Social as well
How do you get visibility on search?B
▪ Find the right keywords
▪ Organic: Optimize your website/blogs for them
▪ Paid: Bid on them in search
This will get you Impressions
11
5 Spying Strategies to Stay Ahead of Competition
The Starting Point – Your Creatives
▪ Your ad copies – To the point (no cute wordplay)
▪ Creative for the display campaigns
This will get you Clicks
The Starting Point – Message Match
▪ Keyword Targeted + Your Ad Copy/headline + Landing Page Headline, must all be in line.
Must convey the same message.
This will get you relevance, thus conversions
12
5 Spying Strategies to Stay Ahead of Competition
The Starting Point – Conversion Metrics
▪ Your Cost per Click
▪ Cost per Conversion
▪ Cost per Acquisition
This will help you dissect and efficiently reallocate budgets
13
5 Spying Strategies to Stay Ahead of Competition
Spying on the Competition – Available Tools04
1. iSpionage
2. SpyFu
3. Similarweb.com
4. Ahrefs.com
5. Keyword Spy
6. WordTracker
14
5 Spying Strategies to Stay Ahead of Competition
Benchmark Metrics for You Against Competition05
You Your Competitor 1
1. No. of PPC keywords
2. No. of Ranking SEO Keywords
3. No. of 1st Page Google Rankings
4. Google Backlinks
5. Indexed Pages on google
6. Social Mention
7. Impression Share
8. No. of Ads
9. Conversion Rates
15
5 Spying Strategies to Stay Ahead of Competition
Strategy 1 – Paid Keywords for Competitors06
1. iSpionage (if you are targeting mainly in US/UK/Canada) / Keyword Spy (If you target in India, or
other specific regions)
You can identify:
a) Search Volume
b) Cost per Click
c) Main Competitors
d) Their Ad Copies
e) No. of days they have been advertising
16
5 Spying Strategies to Stay Ahead of Competition
Strategy 1(a) – Find the Best Keywords to Bid On07
17
5 Spying Strategies to Stay Ahead of Competition
18
5 Spying Strategies to Stay Ahead of Competition
Much better keyword to bid on
19
5 Spying Strategies to Stay Ahead of Competition
Strategy 1(b) – Keyword Effectiveness Index08
20
5 Spying Strategies to Stay Ahead of Competition
Your Keyword
Top Advertisers
Their Monthly Budgets
Click this
MagicBricks is spending quite a bit on PPC
You get the summary for your top competitor here
Check the PPC keywords they are bidding on
21
Their top keywords The Keyword Effectiveness Index
22
To-do
1. Look at the best keywords – high KEI (Keyword Effectiveness Index)
2. High Search Volumes
3. Low CPC
Bid on these keywords, if you aren’t already doing it!
23
24
Good Keyword to bid on – high search volume, comparable CPC, good KEI
Additional Inputs – Ads running for the keywords
25
Additional Inputs – Ads running for the keywords
Ads running for the keyword
Effectiveness Index of the Ad
– Ad 1 working much better
(maybe better landing page?)
26
To-do
1. Look at the landing pages (urls are available), and ad copies
2. See what’s better in LP 1, and what’s lacking in LP 2, and which ad copies are working better
3. Create landing pages, and ad copies keeping your new learnings in mind
27
Keyword Spy – Alternative if you run ads in specific
regions like India (let’s look at analysis for a keyword)
09
28
Keyword Spy – Alternative if you run ads in specific
regions like India (let’s look at analysis for a keyword)
09
29
Keyword Spy – Alternative if you run ads in specific
regions like India (let’s look at analysis for a keyword)
09
30
Keyword Spy – Alternative if you run ads in specific
regions like India (let’s look at analysis for a keyword)
09
31
Keyword Spy – Alternative if you run ads in specific
regions like India (let’s look at analysis for a keyword)
09
32
Find out the Best Keywords to Bid on09
33
Find out the Best Keywords to Bid on09 Your Keyword
No. of Competitors
34
35
PPC Competition Analysis using Keyword Spy
29
PPC Competition Analysis using Keyword Spy
29
PPC Competition Analysis using Keyword Spy
Organic Competition Analysis using Keyword Spy
As they are competing
against Yahoo
Answers, they can put
in some effort to
answer queries there
and redirect traffic
back to their site
38
To-do
1. Enter a keyword to find the top rankers
2. Look at the other keywords they are bidding on
3. Bid on these keywords based on low CPC, high searches, high KEI, and low competition
4. Look at the organic competitors;
5. See if any of the competitors (like Yahoo Answers/or some other site on the Display Network)
can be used for your benefit
39
Cost Considerations
Tool Cost
iSpionage 53$/month to 89$/month (if you
buy for 6 months)
Keyword Spy 90$ to 140$/month based on
requirements
SpyFu 79$ to 999$/month (based on
usage)
All of them have free plans, with restrictions on the number
of reports you can generate everyday
40
41
5 Spying Strategies to Stay Ahead of Competition
Strategy 2 and 3 – Monitor the Referrals and Destination
URLs for you and your Competitors
10
For a particular keyword that you are bidding on (look into Adwords), use iSpionage/keyword
spy/SpyFu to find the advertisers ranking highest for it. Then put this url into a tool called Similar
Web, and you would get their search data:
1. Where is the traffic coming from (location and source)
2. Top referring sites
3. Top destination sites – where are they going; you can run display ads in those sites, if the
people don’t convert
You can do this for yourself + your competitors
42
5 Spying Strategies to Stay Ahead of Competition
(In Real Estate Industry)
Much better engagement
than MagicBricks.
Something here to learn
for MagicBricks. They
should look at 99 acres
and analyze the
engagement
elements/navigation etc.
to replicate the success for
themselves
43
MagicBricks is doing much better at Referrals than
99 Acres – 99 Acres should find out what are the
referral sources for MagicBricks
MagicBricks can use some PPC Intelligence from
99Acres. They can do this as shown in strategy 1
44
Let’s help 99 Acres by finding the referrals for MagicBricks
45
Referral data for MagicBricks - MagicBricks might
be doing some decent display advertising. 99
Acres can take a cue.
Better Display Advertising using the Destination Sites
46
This data is for 99Acres
When they know the
top sites visitors are
going to after their
website, and
competitors’ website,
they can run display
ads on those sites to
get the traffic back)
47
Do you see what’s
wrong? Considerable
bounces from 99Acres
are going to
MagicBricks. What is
the problem there? You
don’t want your
bounces to land on
your competitors’
website
To-do
1. Look at the top referrals for your competitor using SimilarWeb.com – Run display ads there
2. Look at the top destination urls for you/your competitors, and run display ads there
Result – Better Referral Traffic, and Returning Visitors, if they did not make a purchase (you can set
exceptions also, so that the people who have converted are not shown the ads again)
48
Cost Considerations
Tool Cost
SimilarWeb 199$/month to $4999/month
Free Plan – (The insights that I
showed you were in the free
plan)
49
50
5 Spying Strategies to Stay Ahead of Competition
Strategy 4 – Analyze Competitors’ SEO using ahrefs.com11
1. Use normal Google Search or a tool like iSpionage to find the top organically ranking website
for a keyword of interest
2. Use ahrefs.com to analyze the SEO data (meta-description, meta-titles etc.) of that
competitor
3. You would get to know what keywords they are using for their meta data.
4. Now, analyze your own website, and see what meta-data are you missing, and fix the
problems
5. There are other tools like MOZ Toolbar that would help you do this.
51
5 Spying Strategies to Stay Ahead of Competition
Cost Considerations
Tool Cost
Ahrefs.com 0$/month to $499/month (based
on the usage)
Once again the free plan has restrictions on the number of
reports you can generate
52
5 Spying Strategies to Stay Ahead of Competition
Strategy 5 - Set up Competitor Alerts12
1. Once again if you are targeting an international audience, iSpionage will help you a lot,
because, you can simply setup the urls of your competitors there, and you will get alerts
everytime a new keyword gets added, a new ad gets created etc.
53
5 Spying Strategies to Stay Ahead of Competition
Strategy 5 - Set up Competitor Alerts12
1. Once again if you are targeting an international audience, iSpionage will help you a lot,
because, you can simply setup the urls of your competitors there, and you will get alerts
everytime a new keyword gets added, a new ad gets created etc.
54
5 Spying Strategies to Stay Ahead of Competition
Strategy 5 - Set up Competitor Alerts12
2. Use Google Alerts for Competitor Insights. You can find out if
a) Your competitor publishes new content – Organic Search benefit
b) They get mentioned in any news site/they receive any reviews etc.
Best Practice
a) Use a new Gmail Account, otherwise your other email would drown in the alerts.
55
56
5 Spying Strategies to Stay Ahead of Competition
Other Competitive Intelligence Tools13
Tool Helps In
1. AdBeat Find out the Display Network publishers your
competitors are advertising on
2 AdGooroo PPC Competitor Insights
3 MixRank PPC Competitor Insights
4. WhatRunsWhere PPC Intelligence + Help in running PPC Split
Tests
5. OpenSiteExplorer This can help you find domain authority,
backlinks etc. (SEO stuff)
6. Mention Set alerts (using your competitors’ names to
see how they being mentioned on Social
and web in general)
57
5 Spying Strategies to Stay Ahead of Competition
Other Competitive Intelligence Tools13
Tool Helps In
7. Social Mention Find real-time alerts by putting in keywords
in the search bar – Social Monitoring
8. TalkWalker Google Alerts Alternative
9. Topsy Find out what is being said about you and
your competitors on Twitter
10. Who’sMailingWhat Spy on your competitors’ email marketing
strategies
11. Ghostery To check the tools competitors are using,
whether they are running ads on
Google/Facebook etc. (Free)
LAND MORE LEADS
CLOSE MORE DEALS
CREATE YOUR FREE ACCOUNT
No Credit card required
LeadSquared Leading All The Way
Leading enterprise product in the customer
management segment as mentioned in a study
conducted by Nasscom and Frost & Sullivan.

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5 Spying Strategies to Stay Ahead of Your Competition

  • 1. 1 5 Spying Strategies to Stay Ahead of Competition
  • 2. Chief Customer Officer, LeadSquared Prashant Singh Lead Content Marketer, LeadSquared Meenu Joshi Panelist Introduction
  • 3. What Strategies can Be Spied Upon 05 The Starting Point – Look Inwards 06 Strategy 1 – Competitors’ Keyword Analysis 15 Strategy 2 – Run Better Display Ads using Competitors’ Referral Data 41 Strategy 3 – Run Better Display Ads using Competitors’ Destination URL Data 41 Strategy 4 – Analyze Competitors’ SEO 50 Strategy 5 – Set Alerts for Change in Competitors’ Strategies 53 Some Extra Tools 56 03 What’s covered in this Webinar? 5 Spying Strategies to Stay Ahead of Competition
  • 4. 04 5 Spying Strategies to Stay Ahead of Competition Display Advertising SEO Social Media Marketing PPC Marketing Email marketing Retargeting CRO on your Website Marketing / Lead Gen Strategies you are Involved In01 Buying leads from 3rd parties Referrals: Relationship Building
  • 5. 05 5 Spying Strategies to Stay Ahead of Competition Display Advertising SEO Social Media Marketing PPC Marketing Competitors’ Marketing / Lead Gen Strategies you can Spy On02
  • 6. 06 5 Spying Strategies to Stay Ahead of Competition The Starting Point – Look Inwards03 Who is your Target Audience?A How is your visibility on search?B How good is the CTR on your Ads and Organic RankingsC How are your Traffic to Lead ConversionsD Use Adwords/Webmaster tools to find keyword ranks Use Google Adwords and Analytics Use Google Adwords for paid, Analytics for Organic if you have set up Goals, and LeadSquared
  • 7. 07 5 Spying Strategies to Stay Ahead of Competition The Starting Point – Look Inwards03 Average ranking and CPC of your ad for paid keywords – In AdwordsA
  • 8. 08 5 Spying Strategies to Stay Ahead of Competition The Starting Point – Look Inwards03 Average organic ranking for search queries getting you traffic and CTRs – in WebmastersB
  • 9. 09 5 Spying Strategies to Stay Ahead of Competition
  • 10. 10 5 Spying Strategies to Stay Ahead of Competition The Starting Point – How’s your Visibility Keyword Identification – Would help youA ▪ Rank organically in search ▪ Show up for the best search queries in search network ▪ Using them as hashtags in social would help you get found on Social as well How do you get visibility on search?B ▪ Find the right keywords ▪ Organic: Optimize your website/blogs for them ▪ Paid: Bid on them in search This will get you Impressions
  • 11. 11 5 Spying Strategies to Stay Ahead of Competition The Starting Point – Your Creatives ▪ Your ad copies – To the point (no cute wordplay) ▪ Creative for the display campaigns This will get you Clicks The Starting Point – Message Match ▪ Keyword Targeted + Your Ad Copy/headline + Landing Page Headline, must all be in line. Must convey the same message. This will get you relevance, thus conversions
  • 12. 12 5 Spying Strategies to Stay Ahead of Competition The Starting Point – Conversion Metrics ▪ Your Cost per Click ▪ Cost per Conversion ▪ Cost per Acquisition This will help you dissect and efficiently reallocate budgets
  • 13. 13 5 Spying Strategies to Stay Ahead of Competition Spying on the Competition – Available Tools04 1. iSpionage 2. SpyFu 3. Similarweb.com 4. Ahrefs.com 5. Keyword Spy 6. WordTracker
  • 14. 14 5 Spying Strategies to Stay Ahead of Competition Benchmark Metrics for You Against Competition05 You Your Competitor 1 1. No. of PPC keywords 2. No. of Ranking SEO Keywords 3. No. of 1st Page Google Rankings 4. Google Backlinks 5. Indexed Pages on google 6. Social Mention 7. Impression Share 8. No. of Ads 9. Conversion Rates
  • 15. 15 5 Spying Strategies to Stay Ahead of Competition Strategy 1 – Paid Keywords for Competitors06 1. iSpionage (if you are targeting mainly in US/UK/Canada) / Keyword Spy (If you target in India, or other specific regions) You can identify: a) Search Volume b) Cost per Click c) Main Competitors d) Their Ad Copies e) No. of days they have been advertising
  • 16. 16 5 Spying Strategies to Stay Ahead of Competition Strategy 1(a) – Find the Best Keywords to Bid On07
  • 17. 17 5 Spying Strategies to Stay Ahead of Competition
  • 18. 18 5 Spying Strategies to Stay Ahead of Competition Much better keyword to bid on
  • 19. 19 5 Spying Strategies to Stay Ahead of Competition Strategy 1(b) – Keyword Effectiveness Index08
  • 20. 20 5 Spying Strategies to Stay Ahead of Competition Your Keyword Top Advertisers Their Monthly Budgets Click this MagicBricks is spending quite a bit on PPC
  • 21. You get the summary for your top competitor here Check the PPC keywords they are bidding on 21
  • 22. Their top keywords The Keyword Effectiveness Index 22
  • 23. To-do 1. Look at the best keywords – high KEI (Keyword Effectiveness Index) 2. High Search Volumes 3. Low CPC Bid on these keywords, if you aren’t already doing it! 23
  • 24. 24 Good Keyword to bid on – high search volume, comparable CPC, good KEI
  • 25. Additional Inputs – Ads running for the keywords 25
  • 26. Additional Inputs – Ads running for the keywords Ads running for the keyword Effectiveness Index of the Ad – Ad 1 working much better (maybe better landing page?) 26
  • 27. To-do 1. Look at the landing pages (urls are available), and ad copies 2. See what’s better in LP 1, and what’s lacking in LP 2, and which ad copies are working better 3. Create landing pages, and ad copies keeping your new learnings in mind 27
  • 28. Keyword Spy – Alternative if you run ads in specific regions like India (let’s look at analysis for a keyword) 09 28
  • 29. Keyword Spy – Alternative if you run ads in specific regions like India (let’s look at analysis for a keyword) 09 29
  • 30. Keyword Spy – Alternative if you run ads in specific regions like India (let’s look at analysis for a keyword) 09 30
  • 31. Keyword Spy – Alternative if you run ads in specific regions like India (let’s look at analysis for a keyword) 09 31
  • 32. Keyword Spy – Alternative if you run ads in specific regions like India (let’s look at analysis for a keyword) 09 32
  • 33. Find out the Best Keywords to Bid on09 33
  • 34. Find out the Best Keywords to Bid on09 Your Keyword No. of Competitors 34
  • 35. 35 PPC Competition Analysis using Keyword Spy
  • 36. 29 PPC Competition Analysis using Keyword Spy
  • 37. 29 PPC Competition Analysis using Keyword Spy
  • 38. Organic Competition Analysis using Keyword Spy As they are competing against Yahoo Answers, they can put in some effort to answer queries there and redirect traffic back to their site 38
  • 39. To-do 1. Enter a keyword to find the top rankers 2. Look at the other keywords they are bidding on 3. Bid on these keywords based on low CPC, high searches, high KEI, and low competition 4. Look at the organic competitors; 5. See if any of the competitors (like Yahoo Answers/or some other site on the Display Network) can be used for your benefit 39
  • 40. Cost Considerations Tool Cost iSpionage 53$/month to 89$/month (if you buy for 6 months) Keyword Spy 90$ to 140$/month based on requirements SpyFu 79$ to 999$/month (based on usage) All of them have free plans, with restrictions on the number of reports you can generate everyday 40
  • 41. 41 5 Spying Strategies to Stay Ahead of Competition Strategy 2 and 3 – Monitor the Referrals and Destination URLs for you and your Competitors 10 For a particular keyword that you are bidding on (look into Adwords), use iSpionage/keyword spy/SpyFu to find the advertisers ranking highest for it. Then put this url into a tool called Similar Web, and you would get their search data: 1. Where is the traffic coming from (location and source) 2. Top referring sites 3. Top destination sites – where are they going; you can run display ads in those sites, if the people don’t convert You can do this for yourself + your competitors
  • 42. 42 5 Spying Strategies to Stay Ahead of Competition (In Real Estate Industry)
  • 43. Much better engagement than MagicBricks. Something here to learn for MagicBricks. They should look at 99 acres and analyze the engagement elements/navigation etc. to replicate the success for themselves 43
  • 44. MagicBricks is doing much better at Referrals than 99 Acres – 99 Acres should find out what are the referral sources for MagicBricks MagicBricks can use some PPC Intelligence from 99Acres. They can do this as shown in strategy 1 44
  • 45. Let’s help 99 Acres by finding the referrals for MagicBricks 45 Referral data for MagicBricks - MagicBricks might be doing some decent display advertising. 99 Acres can take a cue.
  • 46. Better Display Advertising using the Destination Sites 46 This data is for 99Acres When they know the top sites visitors are going to after their website, and competitors’ website, they can run display ads on those sites to get the traffic back)
  • 47. 47 Do you see what’s wrong? Considerable bounces from 99Acres are going to MagicBricks. What is the problem there? You don’t want your bounces to land on your competitors’ website
  • 48. To-do 1. Look at the top referrals for your competitor using SimilarWeb.com – Run display ads there 2. Look at the top destination urls for you/your competitors, and run display ads there Result – Better Referral Traffic, and Returning Visitors, if they did not make a purchase (you can set exceptions also, so that the people who have converted are not shown the ads again) 48
  • 49. Cost Considerations Tool Cost SimilarWeb 199$/month to $4999/month Free Plan – (The insights that I showed you were in the free plan) 49
  • 50. 50 5 Spying Strategies to Stay Ahead of Competition Strategy 4 – Analyze Competitors’ SEO using ahrefs.com11 1. Use normal Google Search or a tool like iSpionage to find the top organically ranking website for a keyword of interest 2. Use ahrefs.com to analyze the SEO data (meta-description, meta-titles etc.) of that competitor 3. You would get to know what keywords they are using for their meta data. 4. Now, analyze your own website, and see what meta-data are you missing, and fix the problems 5. There are other tools like MOZ Toolbar that would help you do this.
  • 51. 51 5 Spying Strategies to Stay Ahead of Competition
  • 52. Cost Considerations Tool Cost Ahrefs.com 0$/month to $499/month (based on the usage) Once again the free plan has restrictions on the number of reports you can generate 52
  • 53. 5 Spying Strategies to Stay Ahead of Competition Strategy 5 - Set up Competitor Alerts12 1. Once again if you are targeting an international audience, iSpionage will help you a lot, because, you can simply setup the urls of your competitors there, and you will get alerts everytime a new keyword gets added, a new ad gets created etc. 53
  • 54. 5 Spying Strategies to Stay Ahead of Competition Strategy 5 - Set up Competitor Alerts12 1. Once again if you are targeting an international audience, iSpionage will help you a lot, because, you can simply setup the urls of your competitors there, and you will get alerts everytime a new keyword gets added, a new ad gets created etc. 54
  • 55. 5 Spying Strategies to Stay Ahead of Competition Strategy 5 - Set up Competitor Alerts12 2. Use Google Alerts for Competitor Insights. You can find out if a) Your competitor publishes new content – Organic Search benefit b) They get mentioned in any news site/they receive any reviews etc. Best Practice a) Use a new Gmail Account, otherwise your other email would drown in the alerts. 55
  • 56. 56 5 Spying Strategies to Stay Ahead of Competition Other Competitive Intelligence Tools13 Tool Helps In 1. AdBeat Find out the Display Network publishers your competitors are advertising on 2 AdGooroo PPC Competitor Insights 3 MixRank PPC Competitor Insights 4. WhatRunsWhere PPC Intelligence + Help in running PPC Split Tests 5. OpenSiteExplorer This can help you find domain authority, backlinks etc. (SEO stuff) 6. Mention Set alerts (using your competitors’ names to see how they being mentioned on Social and web in general)
  • 57. 57 5 Spying Strategies to Stay Ahead of Competition Other Competitive Intelligence Tools13 Tool Helps In 7. Social Mention Find real-time alerts by putting in keywords in the search bar – Social Monitoring 8. TalkWalker Google Alerts Alternative 9. Topsy Find out what is being said about you and your competitors on Twitter 10. Who’sMailingWhat Spy on your competitors’ email marketing strategies 11. Ghostery To check the tools competitors are using, whether they are running ads on Google/Facebook etc. (Free)
  • 58. LAND MORE LEADS CLOSE MORE DEALS CREATE YOUR FREE ACCOUNT No Credit card required LeadSquared Leading All The Way Leading enterprise product in the customer management segment as mentioned in a study conducted by Nasscom and Frost & Sullivan.