1. RAY BULLOCK
14410 Gemini BLVD, Willis, Texas 77318
Home: 936-856-2639 • Cell: 713-231-7057
raybullock858@yahoo.com
SUMMARY
Dedicated Project - Program Manager well-versed in analyzing and mitigating risk and finding cost-effective solutions.
Excels at boosting performance and productivity by establishing realistic goals and enforcing deadlines. Offering an
impressive record of taking over troubled projects, developing new launch plans and executing to successfulcompletion.
Determined to deliver high-quality and user-friendly products to the market as quickly as possible.
HIGHLIGHTS
Microsoft Project, Excel, Power Point, Word Project tracking
PMP Certified Product requirements documentation
End-to-end product lifecycles Budgeting and resource management
Forecasting specialist Supplier interface
Product Lifecycle Management Collaborative (Team Oriented)
(PLM)
Self-directed
ACCOMPLISHMENTS
Saved more than $80,000 by renegotiating component costs with suppliers.
Took over KVM project which was late to market and successfully launched in just 6 months. Reduced the incidence of
IT issues by 10% globally by leading a testing initiative improvement program. Completed two major programs in 12
months, each estimated at 10 million in revenue. Traveled to multiple customer sites to resolve product issues for their
existing products, as well as introducing the customer to newer advance products, generating ~$100,000 in sales.
Received over 10 Outstanding Awards for going above and beyond and increasing customer satisfaction.
EXPERIENCE
VALERO CORNER STORE 04/2016 to Current
Customer Service Representative
HUDSON ENERGY 02/2016 to 04/2016
Houston, Texas
Independent Contractor for Business to Business sales assisting customers to help them reduce the electrical rate at their
facility.
KOHL’S 10/2015 to 01/2016
Conroe, Texas
Seasonal position of stocking products and assisting customers.
Independent ITProgram Management Consulting 7/2012 to 10/2015
Assist customers with concepts of enhancing their datacenter for efficiency and recommending products
that can reduce potential downtime.

2. HP
Houston, Texas
Project - Program Manager
11/1997 to 07/2012
Assist Marketing with product marketing requirements document (MRD) for the new product to be developed.
Drafted user stories, use cases and functional specifications to support product development.
Developed accurate development estimates and drafted project resource plans.
Assembled support teams to begin project (suppliers, legal (contracts), engineering, procurement, marketing, agency /
safety, documentation, EMC (emissions), service, packaging, software).
Created initial and final product specifications.
Assisted in design changes and testing after initial prototype product was received as well as pilot product to insure it is
acceptable to begin full production.
Assisted in firmware and software functionality evaluations for end customer experience.
Lead teams in end user customer documentation creation and until final release
Created project schedule, project budget forecast and product build plan.
Set weekly / daily meeting schedules for duration of the program.
Create travel forecast to supplier for pilot and production builds.
Accomplishments:
Managed program scheduling and planning for multiple projects and programs at any one time.
Maintained products throughout the life cycle, including travelling to customer sites to resolve any issues with the
products.
Identified product problems and strengths and collected data on the customer experience.
Projects stayed on schedule and within planned budget forecasts.
Insured continual improvements are maintained.
Created Customer Best Practices documents for KVM, PDU, UPS, RACKS, TFT displays and other products within the
HP Data Center Infrastructure team to insure customers are aware of products capabilities and best concepts of use.
Created engineering verification / status checklist for new product introduction.
Assisted Quality Engineering on manufacturing supplier audits.
Assisted procurement and suppliers in resolving manufacturing assembly and field failures.
Worked closely with QA to develop use cases, review test cases and track feature bugs.
Received multiple recognition awards for outstanding efforts.
COMPAQ COMPUTER
Houston, Texas
New Product Development 01/1993 to 11/1997
Monitored procurement in the product development phase to insure all components were available for new product
builds. Insured new desktop computer products for production worldwide were on schedule and end product in
inventory and available for announce.
COMPAQ COMPUTER
Houston, Texas
Inventory Control
01/1988 to 01/1993
Managed procurements weekly MRP data to insure there are no component shortages or potential obsolescence based on
production forecast.
COMPAQ COMPUTER
Houston, Texas
Production planning and Material supply
04/1984 to 01/1988
Insured all parts where available at the production lines for each build. Performed production scheduling for each
daily build. Component inventory cycle counts on a daily basis. Minimized production downtime due to inventory
inaccuracies.

3. EDUCATION
BUSINESS ADMINISTRATION / COMPUTER SCIENCE COURSES 1983
Lone Star College, Houston, Texas
HIGH SCHOOL DIPLOMA: BUSINESS ADMINISTRATION 1979
Spring High School, Spring, Texas
SKILLS
Microsoft Project, Excel, Power Point, Word.
Product Development
Project Program Management
Quality oriented
Customer Satisfaction
Detail oriented
Organizational skills
Self-Motivated