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Send and Receive:
The Shocking Truth about
How Five Secret Emails
Can Help Your Business
Crush the Competition
www.losangeleswebstrategies.com
What is email marketing?
e mail mar ket ing (noun)
Email marketing is a form of direct marketing which
uses email as a means of:
• Promoting products or services
• Building brand awareness
• Generating conversions (sales, registrations,
subscriptions, etc.)
www.losangeleswebstrategies.com
Top 3 email marketing
misconceptions
www.losangeleswebstrategies.com
#1Email marketing isn‟t effective
#2Email marketing is all about
spamming people
#3Email is dead-social media
is king now
Email is old. But it still rocks.
“Since Ray Tomlinson sent that first email in 1971, it‟s been the backbone
of all social technology. Forty years later, and it‟s still the most powerful
(digital) communication tool on earth.”
-Robert Bruce for Copyblogger.com
www.losangeleswebstrategies.com
Here‟s why:
According to the Direct Marketing Association, email marketing‟s ROI for
2011 was $40.56 for every $1 invested-the highest ROI of all online
marketing channels…
What‟s more
The DMA projects email to drive $67.8 billion in sales in 2012 and $82.2
billion in sales in 2016.
www.losangeleswebstrategies.com
6 Ways Your Business Will
Benefit From Email Marketing
Build relationships and influence
www.losangeleswebstrategies.com
Build brand awareness
Gain new customers
Generate more revenue per customer
www.losangeleswebstrategies.com
Boost website traffic
www.losangeleswebstrategies.com
Promote events, webinars, special offers
Which is why…
68% of small businesses surveyed in mid-2011 by Pitney Bowes listed
email as their preferred marketing channel
www.losangeleswebstrategies.com
Which is why…
The 2011 Digital Marketing Outlook Survey from the Society of Digital
Agencies revealed that 70% of brand marketers planned to invest in email
marketing in 2011 (this was the joint highest result)
www.losangeleswebstrategies.com
Challenges (there are a few)
• Time to dedicate effort (content creation, testing, reporting)
• Organization focus/planning
• Crafting an effective strategy
• Building and maintaining a list of contacts
But remember…
Email marketing‟s ROI for 2011 was $40.56 for every $1 invested.
What else yields that kind of return?
How can your business get the
maximum return on investment from
email marketing?
www.losangeleswebstrategies.com
5 Secret Emails That Will Help
Your Business Crush the
Competition
1. The autoresponder
• Starts with an opt-in box on your website
• Give them incentive
• Follow up with a sequence of emails with specific objectives
• All on auto-pilot!
2. The e-newsletter
• Humble powerhouse
• Education = authority
• Top of mind
• Website conversions
3. The referral ask
• Testimonials!
• Social proof = gold
• Reinforces and strengthens relationships
• Opens dialogue
www.losangeleswebstrategies.com
4. The „we miss you‟
• Re-engage clients/prospects
• Crazy effective!
• Option: include coupon, deal or discount
5. The offer
• Email sells!
• Great for low priced offers in particular
• Great for first step in sales process
• Offer coupons and short term incentives
*BONUS*
5. The „thank you‟
• Send an email immediately after purchase
• Thank them for being a customer
• Give incentive to purchase again, share with a friend, etc.
www.losangeleswebstrategies.com
Make sure you are using all 6!
www.losangeleswebstrategies.com
How to succeed with email 101
Always build your list!
www.losangeleswebstrategies.com
Always build your list
• Quality over quantity
• Use a double opt-in
• Practice regular hygiene
• Try to add to it everyday
How to succeed with email 101
Don‟t Spam!
www.losangeleswebstrategies.com
Don‟t spam
Quantity isn‟t important; quality is…
• Email is about trust
• Understand CAN-SPAM regulations
• Don‟t email too frequently
• Don‟t be deceptive with your subject line
How to succeed with email 101
Be compelling
Be compelling
• Write irresistible subject lines
• Create click-worthy content
• Include images
• Compelling offers and calls-to-action
www.losangeleswebstrategies.com
How to succeed with email 101
Be human
Be human
• Even business emails are best with personality
• Be warm, fun, casual, entertaining, personal
• Remember that conversations have TWO sides
www.losangeleswebstrategies.com
How to succeed with email 101
Test, test, test
Test, test, test
• Split-test your subject lines
• Test various send times
• Test different content types
• Monitor your analytics
www.losangeleswebstrategies.com
Overwhelmed?
Start small
www.losangeleswebstrategies.com
But do start
And keep going
www.losangeleswebstrategies.com
And remember…
According to the Direct Marketing Association, email marketing‟s ROI for
2011 was $40.56 for every $1 invested-the highest ROI of all online
marketing channels…
www.losangeleswebstrategies.com
You CAN do it. WE can help.
www.losangeleswebstrategies.com
Questions?
We’d love to help.
• Just get in touch!
www.losangeleswebstrategies.com
(213) 607-9100

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How Five Secret Emails Can Help Your Business

  • 1. Send and Receive: The Shocking Truth about How Five Secret Emails Can Help Your Business Crush the Competition www.losangeleswebstrategies.com
  • 2. What is email marketing? e mail mar ket ing (noun) Email marketing is a form of direct marketing which uses email as a means of: • Promoting products or services • Building brand awareness • Generating conversions (sales, registrations, subscriptions, etc.) www.losangeleswebstrategies.com
  • 3. Top 3 email marketing misconceptions www.losangeleswebstrategies.com
  • 5. #2Email marketing is all about spamming people
  • 6. #3Email is dead-social media is king now
  • 7. Email is old. But it still rocks. “Since Ray Tomlinson sent that first email in 1971, it‟s been the backbone of all social technology. Forty years later, and it‟s still the most powerful (digital) communication tool on earth.” -Robert Bruce for Copyblogger.com www.losangeleswebstrategies.com
  • 8. Here‟s why: According to the Direct Marketing Association, email marketing‟s ROI for 2011 was $40.56 for every $1 invested-the highest ROI of all online marketing channels…
  • 9. What‟s more The DMA projects email to drive $67.8 billion in sales in 2012 and $82.2 billion in sales in 2016. www.losangeleswebstrategies.com
  • 10. 6 Ways Your Business Will Benefit From Email Marketing
  • 11. Build relationships and influence www.losangeleswebstrategies.com
  • 14. Generate more revenue per customer www.losangeleswebstrategies.com
  • 16. Promote events, webinars, special offers
  • 17. Which is why… 68% of small businesses surveyed in mid-2011 by Pitney Bowes listed email as their preferred marketing channel www.losangeleswebstrategies.com
  • 18. Which is why… The 2011 Digital Marketing Outlook Survey from the Society of Digital Agencies revealed that 70% of brand marketers planned to invest in email marketing in 2011 (this was the joint highest result) www.losangeleswebstrategies.com
  • 19. Challenges (there are a few) • Time to dedicate effort (content creation, testing, reporting) • Organization focus/planning • Crafting an effective strategy • Building and maintaining a list of contacts
  • 20. But remember… Email marketing‟s ROI for 2011 was $40.56 for every $1 invested. What else yields that kind of return?
  • 21. How can your business get the maximum return on investment from email marketing? www.losangeleswebstrategies.com
  • 22. 5 Secret Emails That Will Help Your Business Crush the Competition
  • 23. 1. The autoresponder • Starts with an opt-in box on your website • Give them incentive • Follow up with a sequence of emails with specific objectives • All on auto-pilot!
  • 24. 2. The e-newsletter • Humble powerhouse • Education = authority • Top of mind • Website conversions
  • 25. 3. The referral ask • Testimonials! • Social proof = gold • Reinforces and strengthens relationships • Opens dialogue www.losangeleswebstrategies.com
  • 26. 4. The „we miss you‟ • Re-engage clients/prospects • Crazy effective! • Option: include coupon, deal or discount
  • 27. 5. The offer • Email sells! • Great for low priced offers in particular • Great for first step in sales process • Offer coupons and short term incentives
  • 28. *BONUS* 5. The „thank you‟ • Send an email immediately after purchase • Thank them for being a customer • Give incentive to purchase again, share with a friend, etc. www.losangeleswebstrategies.com
  • 29. Make sure you are using all 6! www.losangeleswebstrategies.com
  • 30. How to succeed with email 101 Always build your list! www.losangeleswebstrategies.com
  • 31. Always build your list • Quality over quantity • Use a double opt-in • Practice regular hygiene • Try to add to it everyday
  • 32. How to succeed with email 101 Don‟t Spam! www.losangeleswebstrategies.com
  • 33. Don‟t spam Quantity isn‟t important; quality is… • Email is about trust • Understand CAN-SPAM regulations • Don‟t email too frequently • Don‟t be deceptive with your subject line
  • 34. How to succeed with email 101 Be compelling
  • 35. Be compelling • Write irresistible subject lines • Create click-worthy content • Include images • Compelling offers and calls-to-action www.losangeleswebstrategies.com
  • 36. How to succeed with email 101 Be human
  • 37. Be human • Even business emails are best with personality • Be warm, fun, casual, entertaining, personal • Remember that conversations have TWO sides www.losangeleswebstrategies.com
  • 38. How to succeed with email 101 Test, test, test
  • 39. Test, test, test • Split-test your subject lines • Test various send times • Test different content types • Monitor your analytics www.losangeleswebstrategies.com
  • 44. And remember… According to the Direct Marketing Association, email marketing‟s ROI for 2011 was $40.56 for every $1 invested-the highest ROI of all online marketing channels… www.losangeleswebstrategies.com
  • 45. You CAN do it. WE can help. www.losangeleswebstrategies.com
  • 47. We’d love to help. • Just get in touch! www.losangeleswebstrategies.com (213) 607-9100