1. Online and Blended
Academic Advising
Approaches & Strategies
September 24, 2014
2:00 – 3:30 PM ET
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This presentation is not intended as legal advice and should be considered general information only. The answers
to legal questions generally hinge upon the specific facts and circumstances of an institution. Individuals with
specific questions should contact their institution’s legal counsel.
2. Panelist
• Laura A. Pasquini, Ph.D.
• Lecturer
• Department of Learning
Technologies
• University of North Texas
• Laura.Pasquini@unt.edu
• Follow @laurapasquini
The opinions expressed during today’s event are
not necessarily those of PaperClip Communications
3. Agenda
•Getting Social (Media)
•Digital Skills for Learners
•Supporting Experiential Learning
& Engagement
•Digital Ideas for Your Campus
14. Image c/o Luke Mahan http://www.flickr.com/photos/kremovich/4471473109/
Web 2.0
#SocialMedia
Social Web
New Media
Transmedia
Emerging
Tech
15.
16.
17. “Students experience an increasing need for
connectivity and digital access to excel
beyond the higher education learning
environment. They must access and interact
with information, learning materials, and
colleagues from around the globe.”
Implications for use of technology in advising 2011 NACADA
19. “Over 94% of undergraduate,
graduate, and community college
students are Internet users and
approximately 80% of this same
group use social networking sites.”
College students and Technology,
The Pew Internet Research
21. How are We Social
(Media) in Higher Ed?
•Mergel et al. (2012)
Create a social media policy before using social media
or experimentation with social media within the
organization to generate and apply guidance.
•Wandel (2009) and Joosten et al. (2013)
Security and privacy are two of the primary concerns
•Rodriguez (2011)
Deal with challenges related to privacy, ownership of
intellectual property, legal use, identity management,
and literacy development Pasquini, 2014
pp. 31-32 21
31. Be a Participant
1. Be social
2. Respond
3. Share
4. Connect
5. Start the conversation
6. Keep it going: make time
Flickr photo c/o furiousgeorge81
32.
33. Develop an
Identity
Do you like spam? Do
you like “bots”?
Customers don’t either.
What is your
organizational brand?
What information do
you want to share?
Start with these
questions, and then add
in personality and
Via @julieclarsen variety.
46. Low Impact:
Read chat transcripts
Medium Impact:
Set up a Twitter account
Search for #______ hashtag
Post advising-related content as you wish
“Lurk” during a chat time
High Impact:
Set up a Twitter account
Search for #______ hashtag
Chime in with your
thoughts/opinions/experiences during a chat time
Connect with peers beyond Twitter Chats
72. Curation Tips
• Learn as you go
• Brainstorm ideas with campus
colleagues
• Find interesting artifacts to collect
• Consider collaboration among
departments
• Identify curation projects for events,
programs & curriculum
• Encourage a sense of community
79. ACE: Learning Outcomes
• Incoming UTSC students will:
o orient themselves to the campus
o connect with resources & services
o transition into university life
o join a collaborative community
o learn about UTSC via weekly topics
o ask helpful questions
o connect with other students on campus
AA & CC Online peer
www.utsc.utoronto.ca/aacc/ace/
86. Engage Your Community
• Be active
• Create a profile & get talking
• Engage with your campus
• Read resources shared
• Ask questions
• Post challenges
• Don’t just push information out
• Have a personality
• Encourage discussion
89. “...technology could be used
much more strategically than is
currently undertaken to commit
students to their academic life.”
orizon Report 2012
Dahlstrom, de Boor, Grunwald, &
Vockley, 2012
105. Use of social media &
technology not mean
sensitive data will be
shared.
Like all things, proper
training should be
conducted to discuss:
-protocols
-privacy
-challenges
-suggested practices
106. • Consider your student population
• Performance Analysis
– Focus (Student View/Perception)
– Capability (Culture)
– Will (Change)
109. The Technology, Education, and
Accessibility in College and Higher
Education Act (TEACH)
• Evolution of technology has changed the
education system
• Barriers to access create a separate-but-equal
approach to learning
• Equality on campus is a civil right
110. To Encourage Access Online:
• Develop & utilize
accessibility guidelines at
your campus
• Create standards for
learning materials
• Encourage equality
• Identify support for
access at your institution
112. The Direction for Online Advising
• Share experiences for effective online advising delivery
• Contribute to academic advising initiatives
• Review some key digital/online advising resources
• Introduce online advising projects examples
• Connect you to some savvy online academic advisors
• Evaluate, assess & contribute to research in #AdvTech
113. The Horizon Report
New Media Consortium's (NMC) &
EDUCAUSE
• annual, research-oriented effort that seeks to
identify & describe emerging technologies
likely to have considerable impact on
teaching, learning, & creative expression
within higher education.
• Organized to project 1-5 years into the future:
o 2005 Report: ubiquitous wireless,
intelligent searching, & social networking
in the 1-4 year time to significant impact
o 2007 Report: mobile phones usage in
higher ed and user created content
(classify & tag to create & upload)
o 2010 Report predicts:
Open Content
Electronic Books
Gesture-based Computing
http://www.nmc.org/horizon
114. EDUCAUSE
http://www.educause.edu/
• EDUCAUSE is a nonprofit association
whose mission is to advance higher
education by promoting the intelligent use
of information technology.
• Advising Systems - 30 Resources
• Teaching and Learning
o - 924 Resources
o Applying Technology to Academic
Advising: A Vision Statement
o ECAR Study
115. NACADA’s
Technology in
Advising
Commission
The purpose of NACADA's Technology in Advising Commission is to
help academic advisors and advising administrators to understand the
impact that technologies such as:
•Online communication & virtual advising
•Degree audits & web registration
•Student information systems & electronic advising notes
•Social and connected spaces for innovative staff/faculty resources
•Understand the ideas and trends of how technology is being utilized in
higher education
•Website
116. Getting Started in #AdvOnline…
• Lurking is learning (at first)
• Read & research – then PLAY
• Engage & participate – ASK!!
• Share resources openly
• Identify your goals BEFORE tools
• Find a mentor & support team!
• Communities will look different
– Both the medium & message
– Find a place to connect & talk
Motivation for this research: There is a need to create a standard for social media guidance, with respect to guideline and policy development in higher education.
Technology,
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# = Hashtags
Lists/Listed
URL Shorteners
Pictures
Location
3rd Party Applications
Social Media Dashboards: Hootsuite, Seesmic, Tweetdeck
Conducting a Performance Analysis:
Focus (Institutional Support)
Capability (Culture)
Will (Change)