Laura Cocchi

Ireland Ireland

Operation Analyst - CSAT Reporting

Technology / Software / Internet

Measurements / Business Analyst background I am specialized on setting up new reports with the aid of Hyperion (Brio), table connections, computed item and easy-to-maintain set up, to export to Excel or other database interfaces, for further manipulation or for a user-friendly view, useful to Senior Management I have a strong knowledge of Javascript, Lotus script, setting up of macros in Excel, Cognos reporting (SQL based). I most recently began to broadcast reports for business use via Connections, Lotus Communities. This is in order to allow dialogues, feedback and fast interaction with social media tools associated to the analytics