1. Laura Jane Bonnet
412-390-5691 (M)
laurazjane@gmail.com
PROFESSIONAL EXPERIENCE
SQUARE CAFE May 2010 to Dec. 2014
Pittsburgh, PA
Assistant Front of the House Manager
Managed 15 employees directly and had matrix responsibilities for the entire
establishment. Monitored cash flow, reconciled the cash drawer, bank deposits,
distributed paychecks and tips. Oversaw inventory and ordering. Handled employee
reviews, conflicts, and corrective action. Wrote employee action plans. Was a member of
the hiring team.
• Ensured customer service and satisfaction resulting in an increase of a monthly
customer base on average from 3400 customers a month to 8000, within a year.
• Created specialty and seasonal drink menus resulting in a 20% increase in
beverage sales.
• Promoted twice.
• Curated the monthly art exhibits. Recruited and promoted local artists. Used
social media and in person promoting skills.
• Acted as a job coach for an autistic, Down’s syndrome employee.
THAI CUISINE April 2009 to May 2010
Pittsburgh, PA
Server
Consistently provided quality service to ensure dinning satisfaction and loyal customer
base by maintaining a strong working knowledge of the menu. Contributed to a positive,
motivated team environment. Left because the restaurant closed for an indefinite period
for renovations.
MADDALENA’S 2005 to May 2010
Pittsburgh, PA
Nanny
Provided safe nurturing childcare for 4 children. Cooked meals, cleaned, created crafts.
Structured and organized the family’s day.
BECOMING MOMMY Sept. 2007 to May 2010
Pittsburgh, PA
Owner’s Assistant
Responsible for sales and customer service for specialty attire for a professional clientele.
Handled fittings. Managed and fulfilled on-line sales. Updated the website. Resolved
customer concerns. Referred customers to local service providers for health needs,
counseling, and post pregnancy guidance.

2. O’BANNON’S ORIENTAL CARPETS 2005 to 2007
Owner’s Assistant
Educated customers on the history of carpet making as an art form, the styles, methods
and process, quality of materials and cultural influences. Collaborated with interior
designers. Attended buying trips and contributed to selection of inventory.
EDUCATION
University of Pittsburgh 2004
Bachelor of Arts, History of Art & Architecture
With a minor in Fine Arts
Internship, Archives Curator Assistant, Warhol Museum
Brought Andy Warhol’s personal scrapbooks to archival standards.
Located articles in the Archive Department for in-house exhibits or for international
shared exhibits.
Member of the Pitt Rowing Team
Coached corporate rowing teams as a volunteer
Volunteered for The Thomas Merton Center- mailings and member services
OTHER SKILLS
Working knowledge of Microsoft Office Suite
OTHER AFFILIATIONS
Volunteer for POWER (Pennsylvania Organization for Women in Early Recovery)
Volunteer for Sojourner House, local women’s shelter for women in recovery with
children- organized large clothing donations for the children.
Photographer; Exhibited at local open artist events