1. Larry W. O’Connor – Resumé
2822 Cedarwood Ave Bellingham WA 98225 (360) 305-2950 Larry@LarryWOConnor.com
Technologyis revolutionizing every aspectof commercial and personal life.Successful companies in all
marketplaces are those thatsee opportunityin the marketplace and implementa strategythat allows its
customers to perceive the value of their solution and make itan essential partof their lives To do so,
they need well designed tools to sustain and succeed.Proliferation ofinformation and media are
changing the way consumers think abouttheir life experience. My goal is to work with a companythat
understands and leverages this proliferation through quality as a DevelopmentManager, Release
Manager, Technical ProductManager, or ProjectManager.
I have spent my career in the technology industryin the business ofdesigning, developing,
implementing and innovating applied software technology. Excellent Projectmanagement and
Release Managementskills.A productvisionary with greatProduct Managementtechnical
Successfullymigrated 4 developmentteams to Agile development,and the mostup to date
code tools and standards.
Validated 4POS products and 1 eCommerce productfor PCI Compliance.
Strong eCommerce experience.Dramatic enhancements to existing eCommerce platform,and
introduction of new,state of the art 3-tier architecture eCommerce productwith softUX design.
Strong mobile experience.Created native mobile app,and responsive HTML5 and Angular JS
web UX for customer ordering.
Diamond Touch, Inc. dba Granbury Solutions July 2010 – January 2015
Development and Release Manager – GranburySolutions is a companyfocused on pointof
sale,ecommerce,above store loyalty and managementtools for retail markets.It currently offers
productlines for general retail,restaurant, coffee shops and wineries.All products,broughtinto the
companyvia acquisition,were reengineered using modern developmenttools,and seamless end-to-
end connectivity for in-store,above-store,and multi-location consolidation during mytenure. Duties
Daily Oversight of 4 developmentteams,in conjunction with ProductManagers,totaling 30
people.We succeeded in introducing new,up to date products in 4 differentmarketplaces
Institute and Maintain Product Release Cycles including full QA, documentation,release
management,and technical contentdocuments to be used by sales,marketing and support.
Successfullycreated full product lifecycle for all marketplaces.
Created Customer Retention Strategy for 10,000 businesses thatuse Granbury legacy
products.All users had clear migration paths to the company’s modern flagship products
Market Driven Development required to accommodate major accountcontracts and specialty
requirements.Developmentteams succeeded in customization projects thatwon business with
accounts own hundreds oflocations.All projects were generated from the Development
Creation of New Product Offerings including enterprise reporting,mobile ordering,and fully
interactive loyalty tools,now operating in hundreds ofbusinesses.
Code Review Standards for all developmentgroups.Granburyproducts used Linux,
Windows,IOS and Android tools. Languages and toolkits included Visual Studio,Java, PHP,
HTML5, Angular JS, Bootstrap, Objective C. etc. All code,regardless ofdiscipline,was
reviewed for standards and design acceptance.
Implementation of Agile developmentmodel,interactive walk-thru help,and full support-to-
defect managementautomated paths for ongoing productdevelopmentand quality control.
Successfullybroughtall teams where to Agile developmentstandards using Jira with sprint
methods and processes.
Budgetary Control of a $1.5 million developmentbudget successfullyproducing sales and
customer facing products thatallowed the companyto grow more than 500%
Assessment of Acquisition Candidate productquality, software tool set, code review, and
team viability to ensure best-of-breed productconsistently.
2. Larry O’Connor – Resume Page 2 of 3
T3C, Inc. dba Vital Link POS January 2002 – June 2010
Product Manager – T3C provided in store pointof sale and managementtools for the hospitality
industry. My role was comprehensive and typical in job description,including:
Ultimate decision and direction for the companyproducts.
Product Roadmap Control – evolved initial delivery oriented POS system into coffee shops,
QS, and casual dining extensions.100% ofadded functionality was always completelycode
compliantwith the core product (single release version regardless ofrequired feature set) and
available to all users with diversified retail offerings.
Product Specification, Development Management and Code Review and Release
Management of applications developed using Visual Studio,SQL and Access.
Establish and Maintain Call Center Standards – T3C staffed a call center than provided
supportand update services for 500 user locations.Supportteam was structured with a 3-tier
model for escalations.
Establish and Maintain Professional Services Standards – Vital Link POS was sold with
installation and training options varying from on site to phone training,database setup services
or database training for users wishing to selfadminister database creation
Create Self Help Video Offerings – authored a series of3-5 minute “how to” videos that
would allow a system owner to provide video training or new employees,advanced training for
managers,hardware assemblysteps for phone installs,and selftraining for initial setup
organized in step by step videos.
T3C merged with Diamond Touch Inc. in 2010.
Sable Technologies, Inc. January 2000 – November 2001
Development Manager – Sable Technologies was a strong competitor in the hospitality“Point-Of-
Sale” industry with intent to grow through innovation of its core competency, expansion into
complementaryproductofferings,distribution models and service opportunities.As Managing Director,I
was tasked with the responsibilities ofsecuring,developing,evaluating,and implementing business
Manage Day-To-Day Development Agenda. This included ongoing developmentfor existing
customers and new productevolution.Director of developmentreported to me.Principle
productwas a Windows NTproduct written in C, with updated replacementproducts in
Institute Policies relative to new marketing and distribution paradigms for products.These
included OEM partnerships and “payas you play” models for buying Sable products
Supervise Release Cycles software products to business owner consumers.
Manage The Team Of Account Managers who were charged to produce functional
specifications for major accountmodifications,and supervise the developmentevaluation
Restructure And Manage the companies IS departmentto facilitate inter-location data access
and to plan for hosted application deploymentto the customer base.
Ibertech, Inc. April 1998 – January 2000
Manager – Back Office Products– In April 1998, Fastech Software, the companyin which I
was an investor, was acquired by Ibertech, Inc. With this transition,I became the Director of Product
Managementfor non POS products developed atall offices.Duties included:
Develop A 6, 12 And 24 Month Plan for projected productevolution for all products (in
excess of 15 differentapplications).Create release schedule to accommodate product
Evaluate Specific Business opportunities presented bythe directand/or reseller channels;
qualify the opportunity in terms of size of opportunity and overall market,competitive
environment,cost of entry, potential barriers,and commitmentinvolved in bringing
enhancements to new markets.
Provide Direction In The Development of training tools and programs for installing resellers
and end users.
Coordinate Information And Workflow,and task managementfor the systematic installation
of the product suite in larger multi-unitclients.
Work experience prior to 1998 was also in the area of software development. Details provided on request.
3. Larry O’Connor – Resume Page 3 of 3
Syracuse University – University College
Part time graduate level courses in business managementand accounting through the school of
Binghamton University (SUNY Binghamton)
Full time student,earned BA degree in Psychology/Sociology