24. How to make a connection between your business and App
25. Moments of Truth
TOUCH
Words Customer Experience
POINT
of Interaction Depend ,Prefer Recommend
Mouth Experience How do you make customer
be loyal to M7 ?
Brand Repeat
Image Experience How do you make
Of Use customer buy M7 again
Brand
Convince Try
Loyalty
How do you make customer
desire to try M7?
Purchasing
Experience Comprehend consider
Marketing
Communication How do you make customer to
POP take M7 into consideration?
Point of Purchase
Aware
How do you make customer
know about M7?