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4iiii
business associates




     Quick Over view of 4iiii and the
           deployable t ools
                      Larry Brothwood
4iiii
business associates
                                              Introduction
   My name is Larry Brothwood
   I have 20 years experience in Management Information Systems.
   ( 10 years in Motorola and 10 years in DHL)

   I have worked with Manufacturing, Operations, Warehousing Logistics, Transport Logistics,
   Finance, Human Resources, Information Technology, Facilities, Quality.

   I have extensively used Management Information, Process Improvement, Quality
   Management, Performance Management, Project Management, Change Management and
   Training to improve profitability and sustainability.

   Inherent in all aspects of business is the data it generates and the difficulties and challenges
   in translating this data into meaningful information.

   I have extensive experience in creating information solutions for diverse aspect of business
   such as: Cost Modelling, Billing, Debt Management, PO Management, Service Level
   Agreements, Key Performance Indicators, Process improvemnt, Quality measurement,
   Revenue and growth trends, Profit and Loss analysis.

   Now more than ever, businesses need to get full use of the potential of their current
   investments.
   Under-exploited systems and processes often hide cost and mask inefficiency.
   Capturing key data sets and producing trend analysis and ratio reporting often creates the
   visibility needed to develop improvements that go straight to the bottom line.
4iiii                                                           DMAIC
 business associates

                                  Define, Measure, Anal yse, Improve, Control

                                                                            Start up
                                                                            Objectives (measurable)
      All initiatives identified and                                        AsIs situation
      conducted should be the                           1. Define           WorkPlan and responsibilities
      result of a management                                                Customer Requirements
      review process                                                        High Level Process Map



                                                                                                            Collect data plan
Control plan                                                                                                Sources - system & samples
Assess impact                                                                                               Stakeholder analysis
                              5. Control                 DMAIC                     2. Measure               WorkPlan and responsibilities
Lessons learned
                                                                                                            Customer Requirements
                                                                                                            Process Map ( High Level)



        Root cause
        Create solutions                                                                     Cause & Effect
        Communicate                                                                          Process Mapping (Detailed)
        Change management                                                                    Data analysis
                                           4. Improve               3. Analyse               Graphs & trends
        Change leadership
        Pilot and validate
        Implement
4iiii
   business associates
                                  Information Process Flow
      Inputs               Information Systems x 10                             Outputs                                         Cost & Revenue Managem ent

    Order Entry                                                                       Not picked
                                                                                                                                                Hours Worked
                           Unison                                                   Not despatched
    Receiving                               Clockwise              Exceptions                                     Productivity            Volume: Forecast & Trends
                         Bluescreen
                                                                                     Not Put-away
     Put-away                                                                                                                                Resource Planning
                                                                                          Not POD'd
      Replen                                                                                                                                     Fixed Costs
                     Unison Oracle       Oracle Financial
                                           & Essbase                                # Orders loaded                 Overhead                    Variable costs
       Pick
                                                                                           # Picks                                             Allocated Costs
     Despatch                                                     Throughput
                                                                                      # Receipts
   Cycle Counts                                                                                                                                 Agreed Rates
                           DCTS            Sage: Payroll
                                                                                     # Despatches                   Invoicing
                                                                                                                                               Agreed Activities
  Invenrtory Adj.                                                                                                (all customers)
                                                                                      Adjustments                                               Issue Invoice
  Route Planning                                                    Inventory
                            SAP              Dynamic                                 Cycle Counts                                                Cost per trip
  Hours worked
                                                                                   On Time Deliveries                                       Miles, Fuel, Maint., etc
Purchase Orders                                                                                                     Transport
                      Manual                                          KPI's         On Time POD's                                           Supplier management
Work Instructions      Data                    QSET
                     Gathering                                                     Inventory Accuracy                                             Utilisation
Corrective Actions



                                                         MIS Database
                                                   ( combined s preadsheets)
                                                                                      Note: Information is not limited to this diagram.




                                                      EXAMPLE
4iiii
     business associates
                                    Simple Proc ess Map
               Services
 Clients                       Revenue
                               Streams
               Products


                                                                    Sustainable
               Services                          Profit&Loss
                                                                     Business
Suppliers
               Materials                      This flow charts is a high level view of the typical business model.
                                              It is designed to establish the key areas for data capture and the need to relate the
                            Operating Costs   various source together, in a data warehousing environment, in order to produce
                                              meaningful management information.
               Property
                                              There are many professional systems that will do this for you.
                                              However, they generally comes at a cost.
Overheads       Utilities                     Part of that cost can be offset by using a combination of desktop applications, MS Excel
                                              and Access, combined with a skilled design to implement an Information Management
                 Staff                        system.
                                              The benefits are fourfold.
                 Other                        1. You get a strong and reliable source of information, quickly
                                              2. The quality and cost effectiveness of your decision making improves,
                                              3. You can have your staff trained to manage amd maintain it.
                                              4. It serves as the the framework for migration to an information platform.
4iiii
business associates




            Thank you for your attention

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4iiii Quick Overview

  • 1. 4iiii business associates Quick Over view of 4iiii and the deployable t ools Larry Brothwood
  • 2. 4iiii business associates Introduction My name is Larry Brothwood I have 20 years experience in Management Information Systems. ( 10 years in Motorola and 10 years in DHL) I have worked with Manufacturing, Operations, Warehousing Logistics, Transport Logistics, Finance, Human Resources, Information Technology, Facilities, Quality. I have extensively used Management Information, Process Improvement, Quality Management, Performance Management, Project Management, Change Management and Training to improve profitability and sustainability. Inherent in all aspects of business is the data it generates and the difficulties and challenges in translating this data into meaningful information. I have extensive experience in creating information solutions for diverse aspect of business such as: Cost Modelling, Billing, Debt Management, PO Management, Service Level Agreements, Key Performance Indicators, Process improvemnt, Quality measurement, Revenue and growth trends, Profit and Loss analysis. Now more than ever, businesses need to get full use of the potential of their current investments. Under-exploited systems and processes often hide cost and mask inefficiency. Capturing key data sets and producing trend analysis and ratio reporting often creates the visibility needed to develop improvements that go straight to the bottom line.
  • 3. 4iiii DMAIC business associates Define, Measure, Anal yse, Improve, Control Start up Objectives (measurable) All initiatives identified and AsIs situation conducted should be the 1. Define WorkPlan and responsibilities result of a management Customer Requirements review process High Level Process Map Collect data plan Control plan Sources - system & samples Assess impact Stakeholder analysis 5. Control DMAIC 2. Measure WorkPlan and responsibilities Lessons learned Customer Requirements Process Map ( High Level) Root cause Create solutions Cause & Effect Communicate Process Mapping (Detailed) Change management Data analysis 4. Improve 3. Analyse Graphs & trends Change leadership Pilot and validate Implement
  • 4. 4iiii business associates Information Process Flow Inputs Information Systems x 10 Outputs Cost & Revenue Managem ent Order Entry Not picked Hours Worked Unison Not despatched Receiving Clockwise Exceptions Productivity Volume: Forecast & Trends Bluescreen Not Put-away Put-away Resource Planning Not POD'd Replen Fixed Costs Unison Oracle Oracle Financial & Essbase # Orders loaded Overhead Variable costs Pick # Picks Allocated Costs Despatch Throughput # Receipts Cycle Counts Agreed Rates DCTS Sage: Payroll # Despatches Invoicing Agreed Activities Invenrtory Adj. (all customers) Adjustments Issue Invoice Route Planning Inventory SAP Dynamic Cycle Counts Cost per trip Hours worked On Time Deliveries Miles, Fuel, Maint., etc Purchase Orders Transport Manual KPI's On Time POD's Supplier management Work Instructions Data QSET Gathering Inventory Accuracy Utilisation Corrective Actions MIS Database ( combined s preadsheets) Note: Information is not limited to this diagram. EXAMPLE
  • 5. 4iiii business associates Simple Proc ess Map Services Clients Revenue Streams Products Sustainable Services Profit&Loss Business Suppliers Materials This flow charts is a high level view of the typical business model. It is designed to establish the key areas for data capture and the need to relate the Operating Costs various source together, in a data warehousing environment, in order to produce meaningful management information. Property There are many professional systems that will do this for you. However, they generally comes at a cost. Overheads Utilities Part of that cost can be offset by using a combination of desktop applications, MS Excel and Access, combined with a skilled design to implement an Information Management Staff system. The benefits are fourfold. Other 1. You get a strong and reliable source of information, quickly 2. The quality and cost effectiveness of your decision making improves, 3. You can have your staff trained to manage amd maintain it. 4. It serves as the the framework for migration to an information platform.
  • 6. 4iiii business associates Thank you for your attention