The document discusses 4 emerging fundamentals for learning management systems (LMS). It discusses: 1) Uncovering hidden gems in LMS data to make more data-driven decisions. 2) Capturing and holding the attention of today's overstimulated users through techniques like progress bars and time spent tracking. 3) Staying ahead of the curve with competency training by focusing on skills and allowing demonstration of abilities. 4) Elevating administrative processes by making them better, faster and smarter through techniques like integration, troubleshooting and reducing tedious tasks.

1. ACCELERATE LEARNING PERFORMANCE
4 Emerging LMS Fundamentals You
Need to Know
Erin Melvin, Lambda Solutions
Learning & Development Manager

2. 1. Uncover hidden gems in your LMS data goldmine
2. Capture and hold the attention of today’s
overstimulated users
3. Stay ahead of the curve with competency training
4. Better, Faster, Smarter: Elevate Your Admin
Processes
The 4 LMS Fundamentals to help you:

3. 4 LMS
Fundamentals
Data-driven
DADA
Frameworks applied to 4 fundamentals

4. #
Data-Driven Mindsets

5. Challenges behind being Data-Driven
● Don’t know where to start
● Don’t have the skills
● Don’t have the time
● Business as usual
● Training department are cost centers
● Need to prove ROI

6. ● Data-savvy employees
● Clear measures of success
● Using data to analyse level of success
● Informed decisions
● Set appropriate action items
Benefits of Data-Driven Mindsets

7. ● Data is no longer IT’s job
● Apps put data into every worker’s hands
● More and more companies are cultivating
data-savvy workforce
“Generating value from Big Data is a matter of
connecting data to insights to action in a fast,
repeatable way.”
Being Data-Driven Today

8. #
DADA

9. DADA:
Data > Analysis > Decision >
Action
“The people who can get through
the ‘DADA’ loop the smartest and
the fastest win the game.”
DADA Loop: How to Think Like a Spy

10. #
Start Thinking Like a Spy

11. ● Understand your environment
● Know your users
● Know what you want to know
DADA Loop: Data

12. ● Analyze the data
● Experiment with slicing and dicing the
data
● Look for patterns and outliers
DADA: Analysis

13. ● Analyze the data
● Experiment with slicing and dicing the
data
● Look for patterns and outliers
Age?
Gender?
Location?
Job Title?
Start date?
DADA: Analysis

14. For example:
Baby Boomers are first
to start self-directed
online learning
initiatives.
DADA: Analysis

15. Millennials are first to finish.
DADA: Analysis

16. DADA: Analysis
Baby Boomers:
Are Baby Boomers getting
lost in navigation?

17. DADA: Analysis
Millennials:
Do Millennials need to be
more challenged?

18. DADA: Decision
Decision:
● Add a survey
● Navigation
● Engagement

19. ● Implement survey for next quarter
● Use results to drive next decision
○ Create navigation video
○ Add more gamified learning
DADA: Action

20. ● Make organisational decisions DADA-driven
decisions
Data > Analysis > Decision > Action
Applying DADA to your work
Gut feelings
● Department value
● Data driven decisions
● Increase management
buy-in

21. #
Poll Question

22. ● Rate your current understanding of Learning
Analytics (1 - not much, 5 - solid understanding)
● What do you want to know more about in Learning
Analytics?
○ How to prep my data
○ How to pull the data
○ How to make sense of the data
○ How to present the data
○ I don’t know where to start
Poll Question

23. #
#1 Uncover Hidden Gems
in your LMS Data
Goldmine

24. #
Finding Your Data Gems

25. ● What data do we put into the system?
○ Learner Name
○ Email address
○ Location
○ Course name
○ Grades
Finding Your Data Gems

26. ● What data do we want to pull out?
○ What are you measuring?
■ Enrolment
■ Course completion
■ Grades
Recognizing Data Gems

27. ● What data relationships do we want to create? What
correlations are you curious about?
○ Enrolment over time
○ Login rates by day
○ Completion rates by location
○ Success rates by age
Applying data-driven mindsets

28. #
Capitalize On Those
Hidden Gems in Your LMS
Data Gold Mine

29. Capitalize on your Hidden Gems
Results become
patterns that
inform business
decisions and
steps toward
success
Starting points can
give you numbers
but you need
context
Slice and dice!
Combine various
building blocks and
attach context for
deeper insights

30. ● What are the patterns of student enrolment over
time?
○ High in July and August, low in December and
January.
○ Action: Work with marketing to set up a
campaign for increasing winter enrolments.
Gems within your data gold mine

31. ● Are learners logging in at certain times of the
day/days of the week?
○ Yes, reports show high log in rates on Monday,
Tuesday and Wednesday mornings between
9-11am
○ Action: Schedule extra Support staff for those
times
Gems within your data gold mine

32. ● Are there correlations between grades and time
spent learning?
○ Yes. Students who spend the expected amount
of time in the course tend to get higher grades.
○ Action: Set expected time frames for students in
courses and install the time-spent learning block
so students can monitor their own learning.
Gems within your data gold mine

33. ● Data-driven decisions
● Improve revenue
● Higher learner engagement
● Better user experience
● Improved organisational processes
Foundation #1: Data Goldmine

34. Masterclass -
Embed and Breakfast: Displaying Data for the People
February 22, 2018
10 am PST
https://go.lambdasolutions.net/embed-display-data-zo
ola-lambda-lms
Taking a Deeper Dive

35. #
#2 Capture and Hold the
Attention of Today’s
Overstimulated Users

36. #
Poll Question

37. ● Do you have challenges in capturing and holding
users’ attention?
○ Yes
○ No
○ I don’t know
● Have you started implementing strategies to
increase user engagement?
○ Yes
○ No
○ I don’t know
Poll Question

38. Intrinsic motivation
● Autonomy: Desire to be self-directed
● Mastery: Getting better
● Purpose: “Challenge plus mastery = Purpose”
Philosophies behind capturing &
holding learners’ attention

39. ● Build DADA as a Habit for LMS users
○ DADA: turning data into information into action
○ I know what I have to do, I know how to do it, I
know what success looks like
Applying philosophies to increase
user engagement

40. #
How Do You Start?

41. Progress Bar

42. Time Spent Learning

43. ● Post expected time spent in
course
● Post time expected in activities
● Learners gauge their own
progress
Time Spent Learning Block

44. Masterclass -
Block ‘n Roll: Plugins to Increase Productivity
January 25, 2018
10 am PST
Ben Young, Director of Learning Solutions
https://go.lambdasolutions.net/plugins-increase-productivity
Taking a Deeper Dive

45. #
Dashboards

46. Learner Dashboard

47. Learner Dashboard

48. Masterclass -
How to be a Data Viz Whiz: The Principles of
Dashboard Design
April 26, 2018
10 am PST
https://go.lambdasolutions.net/data-visualization-dash
board-design
Taking a Deeper Dive

49. #
#3 Stay ahead of the curve
with competency training

50. #
Poll Question

51. ● Are you planning or are setting up competency or
compliance training programs?
○ Yes
○ No
○ I don’t know
● On a scale of 1 - 5, how well do you understand the
concepts of competency or compliance and how to
implement it? (1 - not well at all, 5 - very well)
Poll Question

52. ● Competency or Compliance?
● Reporting
Competency Vs. Compliance
Competency
Compliance

53. Competency-based Training focuses on learning
concrete skills and allows learners to demonstrate their
ability to do something
● Aligned to the roles and responsibilities specific to
an individual’s job
Competence-based Training

54. Compliance Training is the process of educating
employees on laws, regulations and company policies
that apply to their day-to-day job responsibilities
● Avoid violations by employees that could lead to
legal liability for the organization
Compliance Training

55. ● Skills Analysis
○ Reporting
● Personalised Learning Paths
○ Help learner get from Point A to Point B
● System to track progress
○ Reviews and Promotions
Benefits of Competency Training

56. ● Meeting Standards
● Stay within Regulations
● Recognition
● Safe
● Legal
Benefits of Compliance Training

57. ● Pull the data you need for different stakeholders
● Schedule reports to be sent directly to stakeholders
● Reporting over time for auditing purposes
● Gap analysis to individualised learning pathways
Keeping Ahead with Competence

58. Webinar:
How to Make Compliance Programs Simple Yet
Effective
February 28, 2018
9 am PST
Bernadette Allen, President at The Competency
Group
https://go.lambdasolutions.net/compliance-competenc
y-program-effective-lambda
Taking a Deeper Dive

59. #
#4 Better, Faster, Smarter:
Elevate Your Admin
Processes

60. #
Poll Question

61. What are some common challenges you run into when
using your LMS?
A) Data Entry
B) Pulling Data from my LMS
C) Skills set required to use my LMS
D) Creating reports with my LMS
E) Time it takes to learn my LMS
Poll Questions

62. LMS Tasks
● Define user roles
● Manage users
● Create courses
● Build learning pathways
● Ensure system is working effectively and efficiently
Challenges:
● Data entry
● Tedious tasks
● Human-errors
Better, Faster, Smarter

63. Work smarter, not harder

64. ● Save time on tedious tasks!
○ Set up Integrations
■ Improve processes
■ Conduct bulk actions
○ Start Troubleshooting
■ Be empowered
Better, Faster, Smarter

65. ● Connecting to key business information systems
○ HRIS
○ SIS
○ CRM
● Single Sign On
○ Direct link from main portal to LMS
Integration

66. ● Maximise your return on investment
● Minimise your data entry tasks
● Saves time
● Improve security
● Improve user experience
Benefits of Integration

67. ● Empower yourself and your team to solve your own
problems
● Asking the right questions
● Save time
● If you still need help, your work saves Support time
in troubleshooting
Troubleshooting: Save Time, Be
Empowered

68. ● Asking the right questions
● Gathering information
● Replicating the issue
● Isolating the problem
● Finding a solution
Troubleshooting

69. Masterclass -
A Day at the Troubleshooting Range: Persistence in
Finding Assistance
March 22nd
10 am PST
https://go.lambdasolutions.net/troubleshooting-lms-zo
ola-lambda
Taking a Deeper Dive

70. 1. Uncover hidden gems in your LMS data goldmine
2. Capture and hold the attention of today’s
overstimulated users
3. Stay ahead of the curve with competency training
4. Better, Faster, Smarter: Elevate Your Admin
Processes
The 4 LMS Fundamentals to help you:

71. #
Questions

72. #
Thank You!

73. Erin Melvin, Lambda Solutions
Learning & Development Manager
erin.melvin@lambdasolutions.net

74. Your TOLL FREE +1.877.700.1118
EMAIL INFO@LAMBDASOLUTIONS.NET
WWW.LAMBDASOLUTIONS.NET