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Pro Tips To Make Picking Your
Perfect LMS A Snap!
Presented by Lambda Solutions
BEN YOUNG
Director of Learning Solutions,
Lambda Solutions
About Our Speaker2
3 Agenda
● 5 Steps in LMS Selection
○ Analyze Needs
○ Determine Requirements
○ Research LMS (with Demo)
○ Evaluate LMS
○ Select LMS
● Final Thoughts
● Q&A
4 Poll
What is your current LMS status?
● We have an LMS and we’re happy with it
● We have an LMS but are looking for a new one
● We don’t currently have an LMS
5
Why?Why?
6 Top Reasons for Switching LMS
Source: Brandon Hall Group | Users were able to make more than 1 selection
Evaluate LMS
Determine
Requirements
Research Select LMS
Analyze
Business Needs
7 Typical Process for LMS Selection
01 02 03 04 05
8
01. Analyze Your
Business Needs
Business Objectives
9 Analyze Your Business Needs
Past
experience
Present pain
points
Future
growth
Business Objectives
10 Analyze Your Business Needs
Past
experience
Stakeholders
Present pain
points
Future
growth
Administrators
Managers and C-suite
End users
Instructional designers
IT/IS department
Compliance/HR team
11 Analyze Your Business Needs
Budget
Open source
Proprietary
Cloud
12 Open Source vs Proprietary
Proprietary Open Source
Pros
● Direct business relationship
● Support
● Maintenance
● Flexible
● Customization and integration
● No vendor lock
● Continuous improvements
Cons
● Dependency
● Can be difficult to extend
● Locked into vendor ecosystem
● No self updates
● Operation costs
● In-house expertise for self-service
● Risk of abandonment
13 Analyze Your Business Needs
Budget
Open source
Timeline
Proprietary
Cloud
Interview with stakeholders
Training
Ideation
Review
Research
Implementation
14
02. Determine the
Requirements
15
03. Research
● Easy navigation
● Design elements
● User Dashboards
● Accessibility
● Page load speed
16 User Experience
17 Branding and Mobile-Friendly
Image Source: www.totaralearning.com
18
Demo - Course and
User Management
19 Reporting & Analytics
● xAPI
● SCORM
● LTI
20 Integration, Compatibility & Compliance
● Open badges
● Custom certificates
● Interactive content (H5P)
● Course Discussion Forums
21 Engagement Features
22
Demo
● Integrated with LMS
● Increase ROI
○ Monetize your
eLearning courses
23 eCommerce
24
Demo
25
04. Evaluate Options
26 Evaluate LMS (and Provider!)
Technology upgrades
11 minutes average response time
42% tickets solved within 24 hours
LMS
C
ustom
er
Success
Im
plem
entation
Training
Support
Support
27 Evaluate LMS (and Provider!)
Learning space (knowledge base)
Master classes and webinars
Experienced trainers
LMS
C
ustom
er
Success
Im
plem
entation
Training
Support
Training
28 Evaluate LMS (and Provider!)
Live Coaching Sessions by an Expert
Experienced, e.g. 600+ clients served
Knowledgeable, e.g. integration, migration
LMS
C
ustom
er
Success
Im
plem
entation
Training
Support
Implementation
29 Evaluate LMS (and Provider!)
67% of customers say their standard for good
experiences is higher than ever
80% of customers say the experience a company
provides is as important as its products
The importance of a dedicated customer success
manager
LMS
C
ustom
er
Success
Im
plem
entation
Training
Support
Source: Salesforce
Customer Success
30
05. Select Your LMS
31
Final Thoughts
Q&A
32
Contact Us
33
+1.877.700.1118
marketing@lambdasolutions.net
www.lambdasolutions.net

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Pro Tips To Make Picking Your Perfect LMS A Snap!

  • 1. Pro Tips To Make Picking Your Perfect LMS A Snap! Presented by Lambda Solutions
  • 2. BEN YOUNG Director of Learning Solutions, Lambda Solutions About Our Speaker2
  • 3. 3 Agenda ● 5 Steps in LMS Selection ○ Analyze Needs ○ Determine Requirements ○ Research LMS (with Demo) ○ Evaluate LMS ○ Select LMS ● Final Thoughts ● Q&A
  • 4. 4 Poll What is your current LMS status? ● We have an LMS and we’re happy with it ● We have an LMS but are looking for a new one ● We don’t currently have an LMS
  • 6. 6 Top Reasons for Switching LMS Source: Brandon Hall Group | Users were able to make more than 1 selection
  • 7. Evaluate LMS Determine Requirements Research Select LMS Analyze Business Needs 7 Typical Process for LMS Selection 01 02 03 04 05
  • 9. Business Objectives 9 Analyze Your Business Needs Past experience Present pain points Future growth
  • 10. Business Objectives 10 Analyze Your Business Needs Past experience Stakeholders Present pain points Future growth Administrators Managers and C-suite End users Instructional designers IT/IS department Compliance/HR team
  • 11. 11 Analyze Your Business Needs Budget Open source Proprietary Cloud
  • 12. 12 Open Source vs Proprietary Proprietary Open Source Pros ● Direct business relationship ● Support ● Maintenance ● Flexible ● Customization and integration ● No vendor lock ● Continuous improvements Cons ● Dependency ● Can be difficult to extend ● Locked into vendor ecosystem ● No self updates ● Operation costs ● In-house expertise for self-service ● Risk of abandonment
  • 13. 13 Analyze Your Business Needs Budget Open source Timeline Proprietary Cloud Interview with stakeholders Training Ideation Review Research Implementation
  • 16. ● Easy navigation ● Design elements ● User Dashboards ● Accessibility ● Page load speed 16 User Experience
  • 17. 17 Branding and Mobile-Friendly Image Source: www.totaralearning.com
  • 18. 18 Demo - Course and User Management
  • 19. 19 Reporting & Analytics
  • 20. ● xAPI ● SCORM ● LTI 20 Integration, Compatibility & Compliance
  • 21. ● Open badges ● Custom certificates ● Interactive content (H5P) ● Course Discussion Forums 21 Engagement Features
  • 23. ● Integrated with LMS ● Increase ROI ○ Monetize your eLearning courses 23 eCommerce
  • 26. 26 Evaluate LMS (and Provider!) Technology upgrades 11 minutes average response time 42% tickets solved within 24 hours LMS C ustom er Success Im plem entation Training Support Support
  • 27. 27 Evaluate LMS (and Provider!) Learning space (knowledge base) Master classes and webinars Experienced trainers LMS C ustom er Success Im plem entation Training Support Training
  • 28. 28 Evaluate LMS (and Provider!) Live Coaching Sessions by an Expert Experienced, e.g. 600+ clients served Knowledgeable, e.g. integration, migration LMS C ustom er Success Im plem entation Training Support Implementation
  • 29. 29 Evaluate LMS (and Provider!) 67% of customers say their standard for good experiences is higher than ever 80% of customers say the experience a company provides is as important as its products The importance of a dedicated customer success manager LMS C ustom er Success Im plem entation Training Support Source: Salesforce Customer Success