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ACCELERATE LEARNING PERFORMANCE
Microlearning – Why You Should Order
the Nuggets!
1
Hosted by Lambda Solutions and Limestone Learning
Your Host
Paula Yunker
Managing Partner &
Instructional Designer
• Actsafe Safety Association
• Alaska Airlines
• Bank of America
• BC Assessment
• BC Hydro
• BC Liquor Distribution Branch
• Government of BC
• Health Shared Services BC
• Prospera Credit Union
• The City of Calgary
• UBC
• Vancouver Coastal Health Authority
Partial Client List
Agenda
• What is microlearning? What
isn’t microlearning?
• 5 fundamentals of microlearning
• Microlearning examples
• How to get started
• Q & A
• Favorite microlearning resources
Poll Question
Rate your current knowledge of what
microlearning is (1 – very little, 5 – outstanding)
a) 1
b) 2
c) 3
d) 4
e) 5
Did you know?
• YouTube – average video view is 4.4
minutes.
• 70% of workers use Google first to
learn something for their jobs.
• Workers now get interrupted as
frequently as every 5 minutes.
• 1% of a typical work week is all that
employees have to focus on training
and development.
What is microlearning?
A learning strategy that delivers
learning content in short,
bite-sized “chunks” or
“nuggets” of learning that
learners can consume all at once
and apply the knowledge
immediately.
And also…
• Used to support or supplement
other learning solutions.
• Just-in-time learning.
• Concise and highly specific.
• A single learning objective,
concept, idea or topic.
• Typically 3 to 7 minutes in length.
• Any delivery format.
• Engaging and interactive.
• Easily searchable.
What isn’t microlearning?
• Chopping up content into smaller
pieces.
• Multiple learning objectives, tasks,
concepts or topics in one nugget.
• Replaces traditional training.
• A full, complete learning solution in
one single nugget.
• One size fits all.
• Only for Millennials.
Question
What is one example of a type of
microlearning nugget you could create?
Type your answer in the question box.
Five fundamentals of microlearning
1. Clearly defined learning outcome
• One learning objective, topic,
idea or concept.
• Solves only one problem per
nugget.
• Do your homework first –
analyse the need!
2. Engaging and interactive
• Increase learners’ attention
and focus.
• Promote meaningful learning
experiences.
• Hook or jolt learners at the
beginning.
• Make the experience
memorable and engaging.
3. Bite-sized and focused
• Keep it focused.
• Must have specific relevance
to the learning need.
• The duration doesn’t matter as
much as the focus.
• As long as necessary and as
short as possible.
4. Anywhere, anytime access
• Learners don’t need to leave
the workplace to learn.
• Far less disruptive to job
performance.
• Provide flexibility by creating
multiple access points.
5. Part of a larger learning strategy
• Doesn’t typically exist on its
own.
• Use strategically to
complement or support a
broader learning strategy.
• Supplement formal learning;
use as performance support
tools.
Poll Question
Has anyone already implemented some form of
Microlearning?
a) Yes
b) No
c) Not yet, but thinking about it
Microlearning nugget examples
How microlearning can be used
• Onboarding new employees.
• Product knowledge training.
• Seasonal temp employee
orientation.
• Sales product refresher.
• Safety “how to” procedures.
• New equipment usage.
• Customer service scenarios.
• Performance support tools.
• Compliance refreshers.
Microlearning in Walmart Logistics
• Safety awareness training
• Microlearning rolled out to 75K logistics
employees.
o Daily learning bursts
o Learning games
o Fast and easy learning
o Personalized.
o Customizable.
• 80% voluntary participation rate.
• 54% decrease in safety incidents.
Microlearning at Toyota USA
• Used microlearning to increase dealer
rep knowledge.
o Daily new product learning bursts.
o Unique adaptable knowledge path
o Games and points.
o Points convert into cash for
rewards.
• Additional 2 vehicle sales per
month/rep.
• 5% increase in Sales Sat. Index for the
top 50 reps.
Microlearning at the University of Colorado
• Using microlearning for procedural,
just-in-time learning.
o Each topic organized with reusable
video.
o Job aids for each task.
o Tips, hover-over glossary items and
more.
• Learning is easier and better for content
searches.
• Won a Brandon Hall Silver award in
Microlearning.
Microlearning –
Infographic example
Microlearning –
Infographic example
Microlearning –
Mobile .PDF example
Microlearning –
Mobile example
Microlearning – job-relevant scenario
Microlearning – scenario example
Microlearning – elearning example
Microlearning – interactive simulation example
Microlearning – interactive puzzle example
How to get started
1. Assess the need
• Determine the business need.
• Talk to stakeholders and business partners.
• Learn what the pain points are.
2. Create a learning strategy
• What do learners need to know and
what job actions do they need to
perform?
• Create a targeted learning objective.
• Determine budget, resources and
timeframe.
• What delivery mechanism is best?
• How will the solution be measured?
3. Build the microlearning solution
• Break process into micro-sized steps.
• Only include the “need-to-know”.
• Keep it short, clear and focused.
• Use informal language.
• Create engagement and interactivity.
• Provide cross-references to other nuggets.
• Dive deeper – provide links with more
detail.
• Copy edit the content.
4. Test, pilot and launch
• QA the functionality.
• Pilot the nugget.
• Gather feedback and revise.
• Launch the nugget.
• Continue to gather
feedback/ relevant data.
Food for Thought…
“Perfection is achieved, not when
there is nothing more to add, but
when there is nothing left to take
away.”
French author, Antoine de Saint-Exupery
#
Questions
The next webinar Lambda is hosting
LIVE Lambda Lab - How To Bring Adaptive Learning To
Your LMS
Date: Tuesday, March 26, 2019
Time: 10:00 AM PT
https://go.lambdasolutions.net/how-to-bring-adaptive-learning-to-your-lms
LIVE Lambda Lab - Totara Learn: Organizational Mapping
for LMS Success
Date: Tuesday, April 9, 2019
Time: 10:00 AM PT
https://go.lambdasolutions.net/totara-learn-organizational-mapping-for-lm
s-success
Contact
Paula Yunker
Managing Partner &
Instructional Designer
pyunker@limestonelearning.com
1-888-463-8489
#
Thank You!
TOLL FREE +1.877.700.1118
EMAIL INFO@LAMBDASOLUTIONS.NET
WWW.LAMBDASOLUTIONS.NET

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Microlearning why you should order the nuggets

  • 1. ACCELERATE LEARNING PERFORMANCE Microlearning – Why You Should Order the Nuggets! 1 Hosted by Lambda Solutions and Limestone Learning
  • 2. Your Host Paula Yunker Managing Partner & Instructional Designer
  • 3. • Actsafe Safety Association • Alaska Airlines • Bank of America • BC Assessment • BC Hydro • BC Liquor Distribution Branch • Government of BC • Health Shared Services BC • Prospera Credit Union • The City of Calgary • UBC • Vancouver Coastal Health Authority Partial Client List
  • 4. Agenda • What is microlearning? What isn’t microlearning? • 5 fundamentals of microlearning • Microlearning examples • How to get started • Q & A • Favorite microlearning resources
  • 5. Poll Question Rate your current knowledge of what microlearning is (1 – very little, 5 – outstanding) a) 1 b) 2 c) 3 d) 4 e) 5
  • 6. Did you know? • YouTube – average video view is 4.4 minutes. • 70% of workers use Google first to learn something for their jobs. • Workers now get interrupted as frequently as every 5 minutes. • 1% of a typical work week is all that employees have to focus on training and development.
  • 7. What is microlearning? A learning strategy that delivers learning content in short, bite-sized “chunks” or “nuggets” of learning that learners can consume all at once and apply the knowledge immediately.
  • 8. And also… • Used to support or supplement other learning solutions. • Just-in-time learning. • Concise and highly specific. • A single learning objective, concept, idea or topic. • Typically 3 to 7 minutes in length. • Any delivery format. • Engaging and interactive. • Easily searchable.
  • 9. What isn’t microlearning? • Chopping up content into smaller pieces. • Multiple learning objectives, tasks, concepts or topics in one nugget. • Replaces traditional training. • A full, complete learning solution in one single nugget. • One size fits all. • Only for Millennials.
  • 10. Question What is one example of a type of microlearning nugget you could create? Type your answer in the question box.
  • 11. Five fundamentals of microlearning
  • 12. 1. Clearly defined learning outcome • One learning objective, topic, idea or concept. • Solves only one problem per nugget. • Do your homework first – analyse the need!
  • 13. 2. Engaging and interactive • Increase learners’ attention and focus. • Promote meaningful learning experiences. • Hook or jolt learners at the beginning. • Make the experience memorable and engaging.
  • 14. 3. Bite-sized and focused • Keep it focused. • Must have specific relevance to the learning need. • The duration doesn’t matter as much as the focus. • As long as necessary and as short as possible.
  • 15. 4. Anywhere, anytime access • Learners don’t need to leave the workplace to learn. • Far less disruptive to job performance. • Provide flexibility by creating multiple access points.
  • 16. 5. Part of a larger learning strategy • Doesn’t typically exist on its own. • Use strategically to complement or support a broader learning strategy. • Supplement formal learning; use as performance support tools.
  • 17. Poll Question Has anyone already implemented some form of Microlearning? a) Yes b) No c) Not yet, but thinking about it
  • 19. How microlearning can be used • Onboarding new employees. • Product knowledge training. • Seasonal temp employee orientation. • Sales product refresher. • Safety “how to” procedures. • New equipment usage. • Customer service scenarios. • Performance support tools. • Compliance refreshers.
  • 20. Microlearning in Walmart Logistics • Safety awareness training • Microlearning rolled out to 75K logistics employees. o Daily learning bursts o Learning games o Fast and easy learning o Personalized. o Customizable. • 80% voluntary participation rate. • 54% decrease in safety incidents.
  • 21. Microlearning at Toyota USA • Used microlearning to increase dealer rep knowledge. o Daily new product learning bursts. o Unique adaptable knowledge path o Games and points. o Points convert into cash for rewards. • Additional 2 vehicle sales per month/rep. • 5% increase in Sales Sat. Index for the top 50 reps.
  • 22. Microlearning at the University of Colorado • Using microlearning for procedural, just-in-time learning. o Each topic organized with reusable video. o Job aids for each task. o Tips, hover-over glossary items and more. • Learning is easier and better for content searches. • Won a Brandon Hall Silver award in Microlearning.
  • 30. Microlearning – interactive simulation example
  • 32. How to get started
  • 33. 1. Assess the need • Determine the business need. • Talk to stakeholders and business partners. • Learn what the pain points are.
  • 34. 2. Create a learning strategy • What do learners need to know and what job actions do they need to perform? • Create a targeted learning objective. • Determine budget, resources and timeframe. • What delivery mechanism is best? • How will the solution be measured?
  • 35. 3. Build the microlearning solution • Break process into micro-sized steps. • Only include the “need-to-know”. • Keep it short, clear and focused. • Use informal language. • Create engagement and interactivity. • Provide cross-references to other nuggets. • Dive deeper – provide links with more detail. • Copy edit the content.
  • 36. 4. Test, pilot and launch • QA the functionality. • Pilot the nugget. • Gather feedback and revise. • Launch the nugget. • Continue to gather feedback/ relevant data.
  • 37. Food for Thought… “Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.” French author, Antoine de Saint-Exupery
  • 39. The next webinar Lambda is hosting LIVE Lambda Lab - How To Bring Adaptive Learning To Your LMS Date: Tuesday, March 26, 2019 Time: 10:00 AM PT https://go.lambdasolutions.net/how-to-bring-adaptive-learning-to-your-lms LIVE Lambda Lab - Totara Learn: Organizational Mapping for LMS Success Date: Tuesday, April 9, 2019 Time: 10:00 AM PT https://go.lambdasolutions.net/totara-learn-organizational-mapping-for-lm s-success
  • 40. Contact Paula Yunker Managing Partner & Instructional Designer pyunker@limestonelearning.com 1-888-463-8489
  • 42. TOLL FREE +1.877.700.1118 EMAIL INFO@LAMBDASOLUTIONS.NET WWW.LAMBDASOLUTIONS.NET