1. La Tanya D. Thomas
27525 Avondale,Inkster, MI. 48141 | 313 563-2415 | latanyat94@att.net
Objective
· To position myself within an organization wherein my skills, and experience would prove an asset,which would increase
profitability and promote growth.
EDUCATION
UNIVERSITY OF MICHIGAN-DEARBORN (2015-2016)
· Major: Criminal Justice
· Minor: Web Technology
· Related coursework: Introduction to Federal Bureau of Investigations.
· Philosophy, English 432, Art 101, Criminal Justice 211
WAYNE COUNTY COMMUNITY COLLEGE DISTRICT (2013-2015)
· Major: General Coursework
· Minor: Office Specialist
Related coursework: As an administrative co-op student in the President’s Office, at Wayne County Community College,
Several duties included: acknowledgement of guests and visitors, answering questions about Financial Aid, giving phone directives
on how to complete course curriculum forms in addition to a variety of College related inquiries. Introduction to Sociology,
Psychology,American History, Marketing and English
WORK EXPERIENCE
LOAN ORIGINATOR/TELEMARKTER
ACCURATE MORTGAGE SOLUTIONS (07/2006-09/2008)
7954 N. LILLEY ROAD
CANTON, MI 48187
Home and Commercial home loans. Success in outbound calling to prospects to purchase or refinance property .Data entry processing.
Appointment setting,lead designation,loan application submittal to banks.
ASSISTANT MANGER/TELEMARTKETER
SHORE MORTGAGE COMPANY (08/2003-02/2006)
770 W. ADAMS ST.
BIRMINGHAM, MI 48009
Successfulin the development and marketing of the “realtor project” reciprocation program, business to business telemarketing. Profit
margin increased by twenty-five percent. Quotas were made at the end point of the day. Side by side coaching and mentoring.

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SUPERVISOR/TEAM LEADER
DETROIT NEWS/FREE PRESS (01/2003-04/2003)
160 W. FORT ST.
DETROIT, MICHIGAN 48226
Responsible for supervising and instruction of fifteen customer care professionals.Created reports in Excel for daily presen tation to
Director; monitoring, verification of completed sales.
SECURITY COUNSULTANT
ADT SECURITY SERVICES SYSTEMS, INC. (04/2003-08/2003)
1400 E AVIS
MADISON HEIGHTS, MI 48071
Responsible for maintaining time management. Sold home security systems to residential customers. Excelled at selling Security
Services matching competitor’s price point to secure the sell while keeping in mind the customers’ needs and satisfaction.
CUSTOMER EXECUTIVE II
COMCAST CABLE INDUSTRY (09/1997-11/1999)
47777 TELEGRAPH ROAD
SOUTHFIELD, MI 48033
Successfully, excelled at selling products,thereby placing me into an Executive Customer Professional position. In bound calling.
Responsible for packaging customer’s products and services resolving any concerns or conflict. Troubleshooting analog/digital
converter equipment consequently being promoted to the sales team, retention team.