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Target | Convert | Measure
Exceed Your
Demand Gen Goals
Ellie Weed
Enterprise Account Manager
Chicago
Carissa Perault
Senior Account Manager
San Francisco
2
1 2 3 4Content for
Lead Gen
Lead Gen
Strategies
Optimizing for
Lead Gen
Campaigns
One Click Lead Gen
Forms
5 Native
Conversion
Tracking
6 Q&A
TODAY’S AGENDA
CONTENT
4
Content Marketing is the marketing and business process for creating and
distributing relevant and valuable content to attract, acquire, and engage a
clearly defined and understood target audience – with the objective of driving
profitable customer action.
5
CONTENT MARKETING INSTITUTE
Our Focus Becomes Too Narrow
How Do We Break Free From The Gate?
awareness
leads
customers
strangers
subscribers
opportunities
advocates
How Do We Break Free From The Gate?
awareness
leads
customers
strangers
subscribers
opportunities
advocates
AUDIENCE MINDSET CONTENT EXAMPLES
• Dreams of owning a home, but
unsure whether it’s the right
time
• Wants to buy a home, but
unsure what to look for in a
mortgage
• Has a home in mind and ready
to buy a mortgage, but unsure
about specific features
• [Blog Post] “Top 10 Mistakes
Newlyweds Make”
• [Infographic] “Should I Rent or
Buy?”
• [Blog Post] “How to Tell a Good
Mortgage from a Bad One”
• [Video] “15 vs 30 Year
Mortgage: What to Consider”
• Mortgage calculator
• Online brochure/consult offer
Top Funnel Content Closes Deals
CREATORS OF THOUGHT LEADERSHIP BELIEVE: DECISION MAKERS SAID:
“It helps us close and win” “Directly led you to decide to give
business to a company”
20%
45%
48%C-Suite execs
BDMs
Source: LinkedIn & Edelman, “How Thought Leadership Impacts B2B Demand Generation
Gated vs. Ungated
37% 75%
Of tech buyers are less likely to
consider a vendor that gates the first
piece of content
Of tech buyers are less likely to
consider a vendor that gates all
content
Source: LinkedIn, Nurturing the IT Committee Lead, 2014
Success
Source: Contently, Contently’s ROI Flipbook
Content drove an increase in
overall site traffic of 970%
970%
Open Forum is now the single
largest source of SMB leads for
American Express
#1
TD Ameritrade customers who
subscribe to thinkMoney
Magazine trade at a 5x higher
velocity
5x
13
STRATEGIES
Source: 2017 DemandWave State of B2B Digital Marketing report
Generating quality leads & proving value
are the greatest challenges marketers face
56%
16%
Deliver quality leads
& prove ROI
Generating
enough leads
Producing quality
content
Securing staff
& budget
Not sure
Other
14%
8%
5%1%
WE ASKED MARKETERS
What is your
biggest digital
marketing
challenge?
14
Tools for Lead Gen
Target Convert Measure
Matched Audiences
(retargeting, ABM, CRM)
1st
party user-
identified data
Sponsored Content
Text Ads
Sponsored InMail
Lead Gen Forms
Insight Tag
Conversion Tracking
Website Demographics
Click & Conversion
Demographics
15
Engage your prospects with relevant content in the world’s
only professional feed and in premium placements beyondSponsored Content
CONVERT
Build customer relationships
at every stage of the buyer’s
journey on mobile, desktop,
and tablet.
16
LinkedIn Sponsored InMail
Send timely, convenient, and relevant private messages
to the people that matter most to your business
CONVERT
17
LinkedIn Text Ads
Generate quality leads with an
easy PPC solution
CONVERT
18
19
Landing page important foundation
LinkedIn to help easily collect leads
Live Example
LinkedIn ad targeting options
Align your targeting with your lead scoring model
Company name Job title Member skills* Field of study
Based on skills, endorsements
and keywords in profile
Company industry Job seniority* Member groups Degrees
derived from Job title
Company size Job function* Member age* Member schools
derived from Job titlederived from Company Page
derived from Company Page
Derived by using the
earliest degree
Location Years of experience* Member gender*
derived from start year and
month of current roles
derived from Member name
20
Demographic data from the
LinkedIn profile
*Target the prospects you care about more by retargeting your website visitors, or matching your
email contacts, account lists, marketing automation segments, against the LinkedIn audience
Email contact
targeting
Website
retargeting
Account
targeting
Data
integrations
Our data + your data:
Target the people most likely to become qualified leads
21
Matched Audiences
better cost per
conversion using
website retargeting
6x higher conversion rates
compared to regular
Sponsored Content campaigns
4%
22
CASE STUDY
Reach more people with the
LinkedIn Audience Network
and Audience Expansion
Engage even more qualified
prospects and discover new
potential customers by activating
the Audience Network and
Audience Expansion on your
campaigns.
LinkedIn Audience Network & Audience Expansion
TIP!
23
Test One Click Lead Gen Forms
LinkedIn One Click Lead Gen Forms
Capture quality leads using forms that
are pre-filled with LinkedIn profile data
Currently available on mobile only.
TIP!
24
Track your post-click activity using
the LinkedIn Insights Tag
Native Conversion tracking allows
you to track both click and
view-based conversions directly in
the Campaign Manager interface.
Set-Up Conversion Tracking
TIP!
25
Real Applications
Lead Gen Case Studies
Financial customers are ever-busier.
Most customer journeys now begin and
often end mobile-first.
The pressure is on marketers to offer value
at the ‘watering holes’ where they gather,
and then offer the most seamless user
experience through acquisition.
Creating a seamless user
experience to reduce acquisition
costs by 5x
Targeting: Small businesses
Content offer: Focused content on real
benefits such as ‘ability to free up cashflow’.
Ad format: Deployed Sponsored Content
Feature: Used LinkedIn’s new
‘Lead Gen Forms’ – by automatically porting
through customer details, this offers a
seamless in-feed experience.
Sponsored Content
Lead Gen Forms
Information ported to client
leads generated
“We have seen amazing success, so much so that
almost all business units at client have sought to
meet with us to discuss how they can incorporate
this approach.”
2x
CPL decreased by
5 fold
For financial brands operating in ‘high
consideration’ markets there is an additional
challenge of attribution.
Client engagement journeys may stretch
over many months, with many touchpoints
and customer interactions (many of which
are in-person which are not recorded).
Investing in investment commentary to fuel
account based marketing is the key to
achieve stand out.
How to generate measurable return
on investment from top-level
thought leadership
Targeting: Institutional asset managers are hard
to reach and influence.
Content offer: Asset management firm had an
existing amount of content already produced –
focused on most coveted industries for them.
Ad format: Leveraged Sponsored Content with
Lead Gen Forms.
Feature: Lead Gen Forms allow a call to action
to be added to Sponsored Content. When a
member clicks on ‘Register’ a pre-filled form will
appear in feed.
Sponsored Content
Lead Gen
Forms
Information
ported to
client
Sponsored
Content
3 months,
conversion
with 1k total
subscribers generated
During 1 month
period, drove
10k+
Lead Gen Forms open
10%
OPTIMIZING
33
Measure leads and conversions
from specific audiences:
Understand your converting audiences
Company name
Industry
Job function
Seniority
Geo
Company size
34
Improve conversion rates by
tracking engagement throughout the funnel
Using LinkedIn data,
see the audiences that are
engaging with
different parts of your website.
RELEASING
SOON
35
PILOT
Conversion Tracking Metrics
Let’s Take a
Break!
ONE CLICK LEAD
GEN FORMS
38
LinkedIn Lead Gen Forms
Capture quality leads using forms that are
pre-filled with LinkedIn profile data
CONVERT
Improve conversion rates on mobile
Measure your ROI, including the
specific audience segments you’re
converting into leads
Easily manage your leads: Download
from LinkedIn or send to your CRM or
marketing automation system
39
Lead Gen Forms Intro
What You’re Trying
to Improve
KPI Will Lead Gen Forms
Help?
Conversion Rate CPL
Yes, by removing the friction
of conversions on mobile
devices
Marketing Qualified
Leads
MQL
Yes, IF what is hindering the
movement to MQL or SQL
is the need for prospects to
download more assets or
certain assets (demos, free
trial etc.)
Sales Qualified Leads SQL
Opportunity
Creation
# Of Opps
Touched by LI, or
end ROI of LI
Not Directly. May be useful
to include within your
strategy, but pay close
attention to lead quality, and
ensuring your targeting is
locked in
DEMO
Lead Gen Forms
increase in
conversion rates
2x reduction in
cost-per-lead
44%
“Traditional landing pages take people away
from the LinkedIn platform. Having members
stay in-app with Lead Gen Forms is a
seamless user experience."
Nik Love
Digital Project Manager, IR
Full case study here: http://bit.ly/2qv4p0e
42
CASE STUDY
Landing page: Ensure mobile-friendliness
Form fields
encouraged2-4
Average clicks
driven by mobile70%
Above the fold100%
TIPS!
43
Not sure? Test on 3rd
party MobileTest.me
to view rendering
across devices
Improve your conversion rates
BEST PRACTICE
Use Lead Gen Forms to
increase conversion rates
44
Design your landing pages
for mobile visitors
80% of engagement
with Sponsored Content happens
on mobile.
Ensure your landing pages are
mobile-optimized so you capture as
many leads as possible on your site.
Run multiple ad products
Lead Gen Forms can get up to
3x
better conversion rates
than Sponsored Content driving
traffic to advertiser landing pages
with standard lead forms.
Sponsored Content campaigns get up to
37%
higher click-through rates
when running with Sponsored InMail for
at least 2 weeks, targeting the same
audience.
CONVERSION
TRACKING
45
What does the Insights Tag do?
Website Retargeting
46
Laptop screen area
Conversion Tracking &
Auto-Optimization*
Website Demographics*
*Coming in Q3
Tips when using the Insights Tag:
● Place the tag in the Global Footer of your site
● Only have one Insights tag on your landing pages to prevent tracking
discrepancies
● Need an Image pixel? Reach out to your LinkedIn rep for more info!
Laptop screen area
Measure lead quality and advertising ROI
Add LinkedIn Insight Tag
to your website
The Insight Tag lets you
measure conversions, site visitors,
and other meaningful business data.
STEP 1
47
Measure lead quality and advertising ROI
STEP 2
Laptop screen area
48
Use conversion tracking
Measure leads collected on
your website with LinkedIn’s
free native conversion
tracking tool
Use demographic analytics
Ensure you’re converting the
right people: Use LinkedIn’s
campaign reporting to
measure the types of
segments you’re converting.
Measure lead quality and advertising ROI
STEP 3
Laptop screen area
49
Use conversion tracking
auto-optimization
Set your campaigns to
optimize toward the highest
converting ad.
Measure lead quality and advertising ROI
STEP 4
Laptop screen area
50
Track the lead metrics that matter most
Cost per lead
Cost per
qualified lead
Cost per acquisition,
revenue per lead
LinkedIn advertisers often
pay less per qualified
lead and new customer
acquired compared to other
ads platforms
51
STEP 5
52
Let’s Apply It!
Mountain View, California based company founded in 2007 that
develops financial software as a service application
About Fix Dex
• Demand Generation
• Primarily MQLs (Marketing Qualified Leads)
Business Objective
KPI Specifics
Fix Dex
• (main objective) Drive Marketing Qualified leads at a cost of under
$300
• (main objective) Drive 400 MQLs for the quarter from Linkedin
• (secondary objective) Drive a CPL of under $100
Sponsored Content:
• $100k - Bulk of the Quarterly Budget
Text Ads:
• $20k for the Quarter
Pick Product Mix & Set Budgets
5 6432
PickaProductMix&SetBudgets
1
Targeting
LAN/LeadGenForms/AudienceExpansion?
ConversionTracking
Measure
Optimize
Setting Up For Lead Gen Success
Sponsored Content:
• $100k - Bulk of the Quarterly Budget
• Focused on the IT Committee Audience (all decision makers at
the table + influencers)
• Evergreen content with 3:1 Ratio --- 3 gated, 1 ungated
• Retargeting + ABM
Text Ads:
• $20k for the Quarter
• Free Demo offer targeted to the ITDM audience
Select Targeting
5 643
PickaProductMix&SetBudgets
1
ConductaKickoffCall
Measure
Optimize
2
Targeting
2
LAN/LeadGenForms/AudienceExpansion
ConversionTracking
Setting Up For Lead Gen Success
LAN/Lead Gen Forms/Audience Expansion
5 641
ConductaKickoffCall
Optimizations&BugProcess
ConversionTracking
Measure
Optimize
2
Targeting
3
LAN/LeadGenForms/AudienceExpansion
Setting Up For Lead Gen Success
PickaProductMix&SetBudgets
Sponsored Content:
● Utilizing Lead Gen Forms on one campaign to test out MQLs
● Audience Expansion not enabled
● Testing LAN with a campaign that is more Educational in nature
Text Ads:
● Enabling Audience Expansion to expand the reach for the Free
Demo + test traction
Sponsored Content
• Enabled for all assets with a form fill
• NOT Enabled for ungated assets; decided this in order to not skew front
end metrics, and be able to leverage eCPC bidding option
Text Ads
• Enabled for all Free Demo assets to A/B test traction for each
Conversion Tracking
61 5
Measure
Optimize
2
Targeting
3
LAN/LeadGenForms/AudienceExpansion
4
ConversionTracking
Setting Up For Lead Gen Success
PickaProductMix&SetBudgets
Sponsored Content:
• Measuring CPL on frontend and backend (to ensure a close match or even
ratio)
○ Looking at this on both the campaign and asset level
• Measuring MQLs through Marketo
○ Looking at this on both the campaign and asset level
• Leveraging Demographic Reporting within the Campaign Manager tool to
see traction by Functional Area, Seniority, and Industry
Text Ads:
• Same as above
• In addition, paying special attention to titles that may not be on our radar
that are converting on Free Demo offer
Measure
61 2
Targeting
3
LAN/LeadGenForms/AudienceExpansion
4
ConversionTracking
5
Measure
Optimize
Setting Up For Lead Gen Success
PickaProductMix&SetBudgets
Performance after 1mo in Market:
● SC: Achieving a $42 CPL, but cost per MQL is sitting at ~$330
● SC: High engagement (0.98% CTR) from the Healthcare industry, but low
conversions
● SC: Many impressions going to Sales professionals who also have high
engagement (this does not come through as an MQL for Fix Dex)
● Text Ads: On benchmark front end performance, but extremely efficient
CPL of $62, and an cost per MQL of $220
Optimizations:
● SC: Excluding Healthcare from all campaigns but (1) which will be targeted
specifically at that industry with new content
● SC: Excluding ‘Sales’ as a function from all Campaigns
● Text Ads: Rotate out bottom posts, and expand on the assets that are
working to keep content fresh ---- Shifted $10k addition spend to scale out
program and measure to ensure cost per MQL remains steady
Optimize
1 2
Targeting
3
LAN/LeadGenForms/AudienceExpansion
4
ConversionTracking
5
Measure
6
Optimize
Setting Up For Lead Gen Success
PickaProductMix&SetBudgets
60
PUTTING IT ALL
TOGETHER
A step-by-step path to
demand gen on LinkedIn
TARGET
CONVERT
MEASURE
1
2
3
4
5
6
Target your ideal customer persona
with accurate, profile-based
demographic targeting.
Target people likely to convert
with Matched Audiences to
engage people who’ve shown
affinity for your brand; for
example, website visitors.
Publish content relevant to the
professional mindset on mobile and
desktop by leveraging Sponsored
Content, Sponsored InMail, and Text Ads.
Seamlessly collect leads using forms
pre-filled with quality LinkedIn profile
data: On your website with LinkedIn
AutoFill, or directly in the LinkedIn app
with Lead Gen Forms.
Measure lead quality,
return on ad spend, conversion
rates, new site visitors acquired,
and more using built-in
campaign lead reporting and
conversion tracking.
Use campaign and website
analytics to optimize your results
for even greater impact
Iterate and Improve
61
THANK YOU

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Masterclass: Exceed Your Demand Generation Goals [Chicago]

  • 1. Target | Convert | Measure Exceed Your Demand Gen Goals
  • 2. Ellie Weed Enterprise Account Manager Chicago Carissa Perault Senior Account Manager San Francisco 2
  • 3. 1 2 3 4Content for Lead Gen Lead Gen Strategies Optimizing for Lead Gen Campaigns One Click Lead Gen Forms 5 Native Conversion Tracking 6 Q&A TODAY’S AGENDA
  • 5. Content Marketing is the marketing and business process for creating and distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience – with the objective of driving profitable customer action. 5 CONTENT MARKETING INSTITUTE
  • 6. Our Focus Becomes Too Narrow
  • 7.
  • 8. How Do We Break Free From The Gate? awareness leads customers strangers subscribers opportunities advocates
  • 9. How Do We Break Free From The Gate? awareness leads customers strangers subscribers opportunities advocates AUDIENCE MINDSET CONTENT EXAMPLES • Dreams of owning a home, but unsure whether it’s the right time • Wants to buy a home, but unsure what to look for in a mortgage • Has a home in mind and ready to buy a mortgage, but unsure about specific features • [Blog Post] “Top 10 Mistakes Newlyweds Make” • [Infographic] “Should I Rent or Buy?” • [Blog Post] “How to Tell a Good Mortgage from a Bad One” • [Video] “15 vs 30 Year Mortgage: What to Consider” • Mortgage calculator • Online brochure/consult offer
  • 10. Top Funnel Content Closes Deals CREATORS OF THOUGHT LEADERSHIP BELIEVE: DECISION MAKERS SAID: “It helps us close and win” “Directly led you to decide to give business to a company” 20% 45% 48%C-Suite execs BDMs Source: LinkedIn & Edelman, “How Thought Leadership Impacts B2B Demand Generation
  • 11. Gated vs. Ungated 37% 75% Of tech buyers are less likely to consider a vendor that gates the first piece of content Of tech buyers are less likely to consider a vendor that gates all content Source: LinkedIn, Nurturing the IT Committee Lead, 2014
  • 12. Success Source: Contently, Contently’s ROI Flipbook Content drove an increase in overall site traffic of 970% 970% Open Forum is now the single largest source of SMB leads for American Express #1 TD Ameritrade customers who subscribe to thinkMoney Magazine trade at a 5x higher velocity 5x
  • 14. Source: 2017 DemandWave State of B2B Digital Marketing report Generating quality leads & proving value are the greatest challenges marketers face 56% 16% Deliver quality leads & prove ROI Generating enough leads Producing quality content Securing staff & budget Not sure Other 14% 8% 5%1% WE ASKED MARKETERS What is your biggest digital marketing challenge? 14
  • 15. Tools for Lead Gen Target Convert Measure Matched Audiences (retargeting, ABM, CRM) 1st party user- identified data Sponsored Content Text Ads Sponsored InMail Lead Gen Forms Insight Tag Conversion Tracking Website Demographics Click & Conversion Demographics 15
  • 16. Engage your prospects with relevant content in the world’s only professional feed and in premium placements beyondSponsored Content CONVERT Build customer relationships at every stage of the buyer’s journey on mobile, desktop, and tablet. 16
  • 17. LinkedIn Sponsored InMail Send timely, convenient, and relevant private messages to the people that matter most to your business CONVERT 17
  • 18. LinkedIn Text Ads Generate quality leads with an easy PPC solution CONVERT 18
  • 19. 19 Landing page important foundation LinkedIn to help easily collect leads Live Example
  • 20. LinkedIn ad targeting options Align your targeting with your lead scoring model Company name Job title Member skills* Field of study Based on skills, endorsements and keywords in profile Company industry Job seniority* Member groups Degrees derived from Job title Company size Job function* Member age* Member schools derived from Job titlederived from Company Page derived from Company Page Derived by using the earliest degree Location Years of experience* Member gender* derived from start year and month of current roles derived from Member name 20
  • 21. Demographic data from the LinkedIn profile *Target the prospects you care about more by retargeting your website visitors, or matching your email contacts, account lists, marketing automation segments, against the LinkedIn audience Email contact targeting Website retargeting Account targeting Data integrations Our data + your data: Target the people most likely to become qualified leads 21
  • 22. Matched Audiences better cost per conversion using website retargeting 6x higher conversion rates compared to regular Sponsored Content campaigns 4% 22 CASE STUDY
  • 23. Reach more people with the LinkedIn Audience Network and Audience Expansion Engage even more qualified prospects and discover new potential customers by activating the Audience Network and Audience Expansion on your campaigns. LinkedIn Audience Network & Audience Expansion TIP! 23
  • 24. Test One Click Lead Gen Forms LinkedIn One Click Lead Gen Forms Capture quality leads using forms that are pre-filled with LinkedIn profile data Currently available on mobile only. TIP! 24
  • 25. Track your post-click activity using the LinkedIn Insights Tag Native Conversion tracking allows you to track both click and view-based conversions directly in the Campaign Manager interface. Set-Up Conversion Tracking TIP! 25
  • 27. Financial customers are ever-busier. Most customer journeys now begin and often end mobile-first. The pressure is on marketers to offer value at the ‘watering holes’ where they gather, and then offer the most seamless user experience through acquisition. Creating a seamless user experience to reduce acquisition costs by 5x
  • 28. Targeting: Small businesses Content offer: Focused content on real benefits such as ‘ability to free up cashflow’. Ad format: Deployed Sponsored Content Feature: Used LinkedIn’s new ‘Lead Gen Forms’ – by automatically porting through customer details, this offers a seamless in-feed experience. Sponsored Content Lead Gen Forms Information ported to client
  • 29. leads generated “We have seen amazing success, so much so that almost all business units at client have sought to meet with us to discuss how they can incorporate this approach.” 2x CPL decreased by 5 fold
  • 30. For financial brands operating in ‘high consideration’ markets there is an additional challenge of attribution. Client engagement journeys may stretch over many months, with many touchpoints and customer interactions (many of which are in-person which are not recorded). Investing in investment commentary to fuel account based marketing is the key to achieve stand out. How to generate measurable return on investment from top-level thought leadership
  • 31. Targeting: Institutional asset managers are hard to reach and influence. Content offer: Asset management firm had an existing amount of content already produced – focused on most coveted industries for them. Ad format: Leveraged Sponsored Content with Lead Gen Forms. Feature: Lead Gen Forms allow a call to action to be added to Sponsored Content. When a member clicks on ‘Register’ a pre-filled form will appear in feed. Sponsored Content Lead Gen Forms Information ported to client Sponsored Content
  • 32. 3 months, conversion with 1k total subscribers generated During 1 month period, drove 10k+ Lead Gen Forms open 10%
  • 34. Measure leads and conversions from specific audiences: Understand your converting audiences Company name Industry Job function Seniority Geo Company size 34
  • 35. Improve conversion rates by tracking engagement throughout the funnel Using LinkedIn data, see the audiences that are engaging with different parts of your website. RELEASING SOON 35 PILOT
  • 38. ONE CLICK LEAD GEN FORMS 38
  • 39. LinkedIn Lead Gen Forms Capture quality leads using forms that are pre-filled with LinkedIn profile data CONVERT Improve conversion rates on mobile Measure your ROI, including the specific audience segments you’re converting into leads Easily manage your leads: Download from LinkedIn or send to your CRM or marketing automation system 39
  • 40. Lead Gen Forms Intro What You’re Trying to Improve KPI Will Lead Gen Forms Help? Conversion Rate CPL Yes, by removing the friction of conversions on mobile devices Marketing Qualified Leads MQL Yes, IF what is hindering the movement to MQL or SQL is the need for prospects to download more assets or certain assets (demos, free trial etc.) Sales Qualified Leads SQL Opportunity Creation # Of Opps Touched by LI, or end ROI of LI Not Directly. May be useful to include within your strategy, but pay close attention to lead quality, and ensuring your targeting is locked in
  • 41. DEMO
  • 42. Lead Gen Forms increase in conversion rates 2x reduction in cost-per-lead 44% “Traditional landing pages take people away from the LinkedIn platform. Having members stay in-app with Lead Gen Forms is a seamless user experience." Nik Love Digital Project Manager, IR Full case study here: http://bit.ly/2qv4p0e 42 CASE STUDY
  • 43. Landing page: Ensure mobile-friendliness Form fields encouraged2-4 Average clicks driven by mobile70% Above the fold100% TIPS! 43 Not sure? Test on 3rd party MobileTest.me to view rendering across devices
  • 44. Improve your conversion rates BEST PRACTICE Use Lead Gen Forms to increase conversion rates 44 Design your landing pages for mobile visitors 80% of engagement with Sponsored Content happens on mobile. Ensure your landing pages are mobile-optimized so you capture as many leads as possible on your site. Run multiple ad products Lead Gen Forms can get up to 3x better conversion rates than Sponsored Content driving traffic to advertiser landing pages with standard lead forms. Sponsored Content campaigns get up to 37% higher click-through rates when running with Sponsored InMail for at least 2 weeks, targeting the same audience.
  • 46. What does the Insights Tag do? Website Retargeting 46 Laptop screen area Conversion Tracking & Auto-Optimization* Website Demographics* *Coming in Q3 Tips when using the Insights Tag: ● Place the tag in the Global Footer of your site ● Only have one Insights tag on your landing pages to prevent tracking discrepancies ● Need an Image pixel? Reach out to your LinkedIn rep for more info!
  • 47. Laptop screen area Measure lead quality and advertising ROI Add LinkedIn Insight Tag to your website The Insight Tag lets you measure conversions, site visitors, and other meaningful business data. STEP 1 47
  • 48. Measure lead quality and advertising ROI STEP 2 Laptop screen area 48 Use conversion tracking Measure leads collected on your website with LinkedIn’s free native conversion tracking tool
  • 49. Use demographic analytics Ensure you’re converting the right people: Use LinkedIn’s campaign reporting to measure the types of segments you’re converting. Measure lead quality and advertising ROI STEP 3 Laptop screen area 49
  • 50. Use conversion tracking auto-optimization Set your campaigns to optimize toward the highest converting ad. Measure lead quality and advertising ROI STEP 4 Laptop screen area 50
  • 51. Track the lead metrics that matter most Cost per lead Cost per qualified lead Cost per acquisition, revenue per lead LinkedIn advertisers often pay less per qualified lead and new customer acquired compared to other ads platforms 51 STEP 5
  • 53. Mountain View, California based company founded in 2007 that develops financial software as a service application About Fix Dex • Demand Generation • Primarily MQLs (Marketing Qualified Leads) Business Objective KPI Specifics Fix Dex • (main objective) Drive Marketing Qualified leads at a cost of under $300 • (main objective) Drive 400 MQLs for the quarter from Linkedin • (secondary objective) Drive a CPL of under $100
  • 54. Sponsored Content: • $100k - Bulk of the Quarterly Budget Text Ads: • $20k for the Quarter Pick Product Mix & Set Budgets 5 6432 PickaProductMix&SetBudgets 1 Targeting LAN/LeadGenForms/AudienceExpansion? ConversionTracking Measure Optimize Setting Up For Lead Gen Success
  • 55. Sponsored Content: • $100k - Bulk of the Quarterly Budget • Focused on the IT Committee Audience (all decision makers at the table + influencers) • Evergreen content with 3:1 Ratio --- 3 gated, 1 ungated • Retargeting + ABM Text Ads: • $20k for the Quarter • Free Demo offer targeted to the ITDM audience Select Targeting 5 643 PickaProductMix&SetBudgets 1 ConductaKickoffCall Measure Optimize 2 Targeting 2 LAN/LeadGenForms/AudienceExpansion ConversionTracking Setting Up For Lead Gen Success
  • 56. LAN/Lead Gen Forms/Audience Expansion 5 641 ConductaKickoffCall Optimizations&BugProcess ConversionTracking Measure Optimize 2 Targeting 3 LAN/LeadGenForms/AudienceExpansion Setting Up For Lead Gen Success PickaProductMix&SetBudgets Sponsored Content: ● Utilizing Lead Gen Forms on one campaign to test out MQLs ● Audience Expansion not enabled ● Testing LAN with a campaign that is more Educational in nature Text Ads: ● Enabling Audience Expansion to expand the reach for the Free Demo + test traction
  • 57. Sponsored Content • Enabled for all assets with a form fill • NOT Enabled for ungated assets; decided this in order to not skew front end metrics, and be able to leverage eCPC bidding option Text Ads • Enabled for all Free Demo assets to A/B test traction for each Conversion Tracking 61 5 Measure Optimize 2 Targeting 3 LAN/LeadGenForms/AudienceExpansion 4 ConversionTracking Setting Up For Lead Gen Success PickaProductMix&SetBudgets
  • 58. Sponsored Content: • Measuring CPL on frontend and backend (to ensure a close match or even ratio) ○ Looking at this on both the campaign and asset level • Measuring MQLs through Marketo ○ Looking at this on both the campaign and asset level • Leveraging Demographic Reporting within the Campaign Manager tool to see traction by Functional Area, Seniority, and Industry Text Ads: • Same as above • In addition, paying special attention to titles that may not be on our radar that are converting on Free Demo offer Measure 61 2 Targeting 3 LAN/LeadGenForms/AudienceExpansion 4 ConversionTracking 5 Measure Optimize Setting Up For Lead Gen Success PickaProductMix&SetBudgets
  • 59. Performance after 1mo in Market: ● SC: Achieving a $42 CPL, but cost per MQL is sitting at ~$330 ● SC: High engagement (0.98% CTR) from the Healthcare industry, but low conversions ● SC: Many impressions going to Sales professionals who also have high engagement (this does not come through as an MQL for Fix Dex) ● Text Ads: On benchmark front end performance, but extremely efficient CPL of $62, and an cost per MQL of $220 Optimizations: ● SC: Excluding Healthcare from all campaigns but (1) which will be targeted specifically at that industry with new content ● SC: Excluding ‘Sales’ as a function from all Campaigns ● Text Ads: Rotate out bottom posts, and expand on the assets that are working to keep content fresh ---- Shifted $10k addition spend to scale out program and measure to ensure cost per MQL remains steady Optimize 1 2 Targeting 3 LAN/LeadGenForms/AudienceExpansion 4 ConversionTracking 5 Measure 6 Optimize Setting Up For Lead Gen Success PickaProductMix&SetBudgets
  • 60. 60 PUTTING IT ALL TOGETHER A step-by-step path to demand gen on LinkedIn
  • 61. TARGET CONVERT MEASURE 1 2 3 4 5 6 Target your ideal customer persona with accurate, profile-based demographic targeting. Target people likely to convert with Matched Audiences to engage people who’ve shown affinity for your brand; for example, website visitors. Publish content relevant to the professional mindset on mobile and desktop by leveraging Sponsored Content, Sponsored InMail, and Text Ads. Seamlessly collect leads using forms pre-filled with quality LinkedIn profile data: On your website with LinkedIn AutoFill, or directly in the LinkedIn app with Lead Gen Forms. Measure lead quality, return on ad spend, conversion rates, new site visitors acquired, and more using built-in campaign lead reporting and conversion tracking. Use campaign and website analytics to optimize your results for even greater impact Iterate and Improve 61