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LinkedIn Master Class
Content Marketing that
Converts Students
#LinkedInEDU
2
SPEAKERS
Ira Amilhussin
Sr. Marketing Manager
LinkedIn
Thea Castronovo
Sr. Content Strategist
LinkedIn
Laura McKee
Account Manager
LinkedIn #LinkedInEDU
3
AGENDA
SECTION 1
Why Content Marketing?
SECTION 2
Laying a Solid Foundation
SECTION 3
Best Practices
SECTION 4
Getting Started
#LinkedInEDU
4
Sectio
n 1
WHY CONTENT
MARKETING?
#LinkedInEDU
“In the middle of difficulty, lies opportunity”
5
of admissions directors
did not meet their 2015
enrollment goals
of all American jobs will require
some sort of education beyond
high school by 2018
63%58%
1 – 2015 Survey of College and University Admissions Directors, Inside Higher Ed
2 – Job Growth and Educational Requirements through 2020, Georgetown University, 2014
– Albert Einstein
#LinkedInEDU
Prospects today are empowered by
information from their social networks
6
TIMELINE
Source: Connecting with Today’s Prospective Student, LinkedIn – 8/2015
Top influencers on student decision making
PRESENTPAST
Institution website
Family/
Friends/
Peers
Institution website
Family/Friends/Peers
Professional Networks
Personal Networks
#LinkedInEDU
Marketers must influence prospects early in the
decision journey
7Source: Connecting with Today’s Prospective Student, LinkedIn – 8/2015
develop their short list before
reaching out to a
school representative
72%
make the prospects’
short list
ONLY 3
SCHOOLS
end up enrolling
at a school from their
short list
93%
#LinkedInEDU
8Source: Connecting with Today’s Prospective Student, LinkedIn – 8/2015
of students use social
media when deciding
where to enroll
75%
An effective content marketing
strategy is key
Professional networks
are 3x more influential
than personal social
networks
3x
#LinkedInEDU
9
Sectio
n 2
LAYING A SOLID
FOUNDATION
#LinkedInEDU
10
What do you want to achieve?
Raise brand
awareness
Drive higher
quality leads
Establish your
school as a thought
leader
Foster community
among students
and alumni
#LinkedInEDU
11
Determine how you will measure success
Higher quality leads
METRICS
Cost per lead
Cost per enrollment
Time to close
Thought leadership
METRICS
Engagement
Downloads
Earned media value
Speaker requests
#LinkedInEDU
12
Decide what content to produce
Top types of information sought by intenders in each stage of the higher education decision-making process:
AWARENESS DISCOVERY SELECTION
Career Advice
Information on courses and degree programs
Expert commentary
and reviews
Staff and lecturer profiles
Alumni profiles/achievements
Institution rankings
Education and industry news
Source: Connecting with Today’s Prospective Student, LinkedIn 8/2015
Base: MBA and Masters Intenders (n=502)
#LinkedInEDU
Sponsored Updates deliver rich content
across all devices via the LinkedIn feed
#LinkedInEDU
13
14
Section
3
BEST
PRACTICES
#LinkedInEDU
15
5
COMPELLING CONTENT
TYPES FOR THE
LINKEDIN MINDSET
#LinkedInEDU
#1: Help members stay current
16
#2: Offer professional development
Inspire your audience
17
#LinkedInEDU
18
#3: Offer leadership & productivity
Make your audience leaders of tomorrow
#LinkedInEDU
19
#4: Share industry trends
Help your audience plan for the future
20
#5: Produce peer research / ideas
Use social proof to appeal to your audience
#LinkedInEDU
Top updates for education:
advice, information & reputation
21
22
Higher Ed: Through the funnel
Plan content that educates and inspires
along with content that collects leadsUpper Funnel
Brand Messaging
Thought Leadership
Registration, Download
Information, Meet with an
Enrollment Counselor
Rankings, News,
Career Advice,
Courses/Degrees
Program Value,
Student Testimonials,
Blog Content
Faculty Profiles, Webinars,
On-Campus Events,
Alumni Testimonials
Bottom Funnel
Lead Focused
Direct Messaging #LinkedInEDU
23
6
TIPS TO OPTIMIZE
CONTENT FOR THE
FEED
#LinkedInEDU
24
#1: Customize image, headline & urgency
All three must work in concert
#LinkedInEDU
25
Try writing in different perspectives
The Helpful Advisor
The Conversationalist
The Cliffhanger
Start by explaining how your piece of content
will help your target achieve professional
success.
Tell your audience just enough to pique their
interest but not so much that they aren’t
compelled to learn more.
Make a bold statement or ask
a question to spark a conversation and get your
audience to react.
26
#2: Invest in great images
Custom images generate higher engagement
27
#3: Use a consistent brand identity
Build brand memory
#LinkedInEDU
28
#4: Learn to write great headlines
Create multiple versions
http://aminstitute.com/headline
http://hubspot.com/blog-topic-generator
#LinkedInEDU
29
#5: Less content, more testing
The content isn’t always bad, sometimes just the framing is
120% LIFT
#LinkedInEDU
#6: And have fun
Stand out. Top updates are entertaining.
#LinkedInEDU
30
Targeting on LinkedIn
#LinkedInEDU
31
User Provided
Company
Title
Geography
Company Following
Group Membership
School
Graduation Year
Field of Study
Derived
Function
Seniority
Company Size
Company Industry
Gender
Age
Geography (IP)
Leverage LinkedIn profile-based targeting
32
Danie
Seattle, WA USA
Boston University
COMPANY
NAME
INDUSTRYSIZE
SCHOOL
LOCATION
JOB
TITLE
SENIORITY
FUNCTION
FIELD OF STUDY
DEGREE
GRADUATION AGE
SKILLS
GROUPS
IP
Communication
Bachelor of Science
2011, 25-34
Simply Measured,
51-200 employees, Internet
Senior Marketing Manager,
Marketing, Senior IC
CMA, LEWIS, Social Tools
SEO, Social Media, Digital
Marketing, Blogging
#LinkedInEDU
33
Half the battle is getting them there.
Now make sure they convert.
34
Let’s talk
landing pages
Delight them with an experience that will convert
35
Make sure landing pages are optimized
1. Feature more on your
page than just a lead form
2. Have a prominent call to
action
3. Keep forms short
4. Always be mobile
optimized
#LinkedInEDU
5 things to remember
1. Make sure each post answers “is this relevant to my audience?
How am I making them more productive or successful?
2. Optimize each element of a post for maximum effect (images, text,
etc.)
3. Include a clear and concise ‘call to action’ informing your audience
what to do next.
4. Design landing page for maximum conversions
5. Incorporate content throughout the funnel for a complete content
marketing strategy.
#LinkedInEDU
36
GETTING STARTED
37
Section
4
#LinkedInEDU
Confirm program details with your team
Company Page URL
Campaign Objectives
Success Metrics
Target Audience
Pricing (CPC or CPM)
Desired Spend
Campaign Dates
Pacing
Who will be posting and/or sponsoring the updates?
Posters will need admin access to the company page – given
only by current company page admins.
Who needs access to the business account?
Linkedin profile URLs needed
#LinkedInEDU
38
Three types of Sponsored Updates content
1
2
3
Link share post
Embedded image post
Video post
#LinkedInEDU
39
Link share post
Introduction Text
Best practice of 150 characters max to avoid
truncation on all devices.
Landing Page URL
Will be counted toward the text limitation.
If longer than 23 characters, link is shortened with LinkedIn
shortener
Title
Best Practice of 70 characters
max to avoid cut off
Description Text
Best Practice of 100 characters max to
avoid cut off. Does not appear on mobile.
Thumbnail Image
Automatically pulled from landing page.
Can be manually uploaded. Use 1.91:1
ratio (1200x627px) image
Mobile Version
Intro
Image
Title
#LinkedInEDU
40
Embedded image post
Introduction Text
Best practice of 150 characters max to avoid
truncation on all devices.
Landing Page URL
MUST be included in the introduction text and counts toward
that text limitation. If longer than 23 characters, link is
shortened with LinkedIn shortener
Image
Manually upload - 1.91:1 ratio (1200x627px) image
is recommended
Mobile Version
Intro
Image
URL
#LinkedInEDU
41
Video post
• YouTube, Vimeo, and SlideShare play on site in player
• No length requirements
• 60 Sec video or less recommended for performance
• Another landing page link may be included in the intro text
• Video is auto expanded in the feed
Introduction Text
Best practice of 150 characters max
to avoid truncation on all devices.
Title
Best Practice of 70 characters
max to avoid cut off
Description Text
Best Practice of 100 characters max to
avoid cut off. Does not appear on mobile.
#LinkedInEDU
42
Pricing: Cost per Click (CPC) or
Cost per Thousand (CPM)
Pricing is based on impressions or clicks only
Social actions are free and drive earned media
Price determined by 2nd Price Auction
Bid competitively as you’ll only pay 1 cent higher than the next most competitive advertiser
Our system awards the best content with lower auction prices, effectively decreasing the
eCPC of the campaign when you sponsor your highest engaging content
43
Sponsored Updates success is a function of
three factors: targeting, bids & content quality
44
Content
Quality
Targeting Bids
Controlled by
LinkedIn
Controlled by
You
#LinkedInEDU
Leverage 4 pieces of content to account for
frequency caps
45
• Sponsored Updates frequency caps
prevent audience fatigue
• Your target user will only see the
exact same Sponsored Update once
every 48 hours
• Your target user can see up to four
unique Sponsored Updates every 48
hours
• To ensure you achieve your
maximum visibility you should
sponsor four Sponsored Updates
into ALL of your campaign targets
#LinkedInEDU
Objective-based campaign creation
46
What is your objective for each campaign?
Sponsor content that achieves that objective
Objective is…
Lead gen = sponsor updates that drive to a lead capturing landing page
Brand Awareness = sponsor updates that drive to institution news
Be a Trusted Thought Leader= sponsor updates that drive to relevant articles
LEAD GEN: Content drives to a landing page about this
program + a form fill
AWARENESS: Content drives to articles about this program
(faculty, alumni, financials)
LEAD GEN: Content drives to a landing page about this
program + a form fill
THOUGHT LEADERSHIP: Content drives to different thought
leadership articles most relevant to soon-to-be undergrads
Measuring Sponsored Updates success
Measuring back-end conversions helps you interpret the value of your campaign
Track clicks in your analytics system through a unique URL
EXAMPLE URL builder instructions:
1.Use Google’s URL builder to generate unique URLs for each individual
Sponsored Update
2.These unique URLs can be tracked using Google Analytics
3.Enter ‘LinkedIn’ as the Campaign Source
4.Enter ‘Sponsored Updates’ as the Campaign Medium
5.Enter the name of your Sponsored Updates campaign as the Campaign
Name
6.Decide on one identifying term for each variation of Sponsored Updates
and enter this as the Campaign Content*
Note: The identifying terms for Campaign Content should be consistent across all
Campaigns
47
48
Campaign Manager Tool
©2014 LinkedIn Corporation. All Rights Reserved.
Questions?
#LinkedInEDU
©2014 LinkedIn Corporation. All Rights Reserved.
Thank you
#LinkedInEDU

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Live Webcast: LinkedIn Master Class: Content Marketing that Converts Students

  • 1. LinkedIn Master Class Content Marketing that Converts Students #LinkedInEDU
  • 2. 2 SPEAKERS Ira Amilhussin Sr. Marketing Manager LinkedIn Thea Castronovo Sr. Content Strategist LinkedIn Laura McKee Account Manager LinkedIn #LinkedInEDU
  • 3. 3 AGENDA SECTION 1 Why Content Marketing? SECTION 2 Laying a Solid Foundation SECTION 3 Best Practices SECTION 4 Getting Started #LinkedInEDU
  • 5. “In the middle of difficulty, lies opportunity” 5 of admissions directors did not meet their 2015 enrollment goals of all American jobs will require some sort of education beyond high school by 2018 63%58% 1 – 2015 Survey of College and University Admissions Directors, Inside Higher Ed 2 – Job Growth and Educational Requirements through 2020, Georgetown University, 2014 – Albert Einstein #LinkedInEDU
  • 6. Prospects today are empowered by information from their social networks 6 TIMELINE Source: Connecting with Today’s Prospective Student, LinkedIn – 8/2015 Top influencers on student decision making PRESENTPAST Institution website Family/ Friends/ Peers Institution website Family/Friends/Peers Professional Networks Personal Networks #LinkedInEDU
  • 7. Marketers must influence prospects early in the decision journey 7Source: Connecting with Today’s Prospective Student, LinkedIn – 8/2015 develop their short list before reaching out to a school representative 72% make the prospects’ short list ONLY 3 SCHOOLS end up enrolling at a school from their short list 93% #LinkedInEDU
  • 8. 8Source: Connecting with Today’s Prospective Student, LinkedIn – 8/2015 of students use social media when deciding where to enroll 75% An effective content marketing strategy is key Professional networks are 3x more influential than personal social networks 3x #LinkedInEDU
  • 9. 9 Sectio n 2 LAYING A SOLID FOUNDATION #LinkedInEDU
  • 10. 10 What do you want to achieve? Raise brand awareness Drive higher quality leads Establish your school as a thought leader Foster community among students and alumni #LinkedInEDU
  • 11. 11 Determine how you will measure success Higher quality leads METRICS Cost per lead Cost per enrollment Time to close Thought leadership METRICS Engagement Downloads Earned media value Speaker requests #LinkedInEDU
  • 12. 12 Decide what content to produce Top types of information sought by intenders in each stage of the higher education decision-making process: AWARENESS DISCOVERY SELECTION Career Advice Information on courses and degree programs Expert commentary and reviews Staff and lecturer profiles Alumni profiles/achievements Institution rankings Education and industry news Source: Connecting with Today’s Prospective Student, LinkedIn 8/2015 Base: MBA and Masters Intenders (n=502) #LinkedInEDU
  • 13. Sponsored Updates deliver rich content across all devices via the LinkedIn feed #LinkedInEDU 13
  • 15. 15 5 COMPELLING CONTENT TYPES FOR THE LINKEDIN MINDSET #LinkedInEDU
  • 16. #1: Help members stay current 16
  • 17. #2: Offer professional development Inspire your audience 17 #LinkedInEDU
  • 18. 18 #3: Offer leadership & productivity Make your audience leaders of tomorrow #LinkedInEDU
  • 19. 19 #4: Share industry trends Help your audience plan for the future
  • 20. 20 #5: Produce peer research / ideas Use social proof to appeal to your audience #LinkedInEDU
  • 21. Top updates for education: advice, information & reputation 21
  • 22. 22 Higher Ed: Through the funnel Plan content that educates and inspires along with content that collects leadsUpper Funnel Brand Messaging Thought Leadership Registration, Download Information, Meet with an Enrollment Counselor Rankings, News, Career Advice, Courses/Degrees Program Value, Student Testimonials, Blog Content Faculty Profiles, Webinars, On-Campus Events, Alumni Testimonials Bottom Funnel Lead Focused Direct Messaging #LinkedInEDU
  • 23. 23 6 TIPS TO OPTIMIZE CONTENT FOR THE FEED #LinkedInEDU
  • 24. 24 #1: Customize image, headline & urgency All three must work in concert #LinkedInEDU
  • 25. 25 Try writing in different perspectives The Helpful Advisor The Conversationalist The Cliffhanger Start by explaining how your piece of content will help your target achieve professional success. Tell your audience just enough to pique their interest but not so much that they aren’t compelled to learn more. Make a bold statement or ask a question to spark a conversation and get your audience to react.
  • 26. 26 #2: Invest in great images Custom images generate higher engagement
  • 27. 27 #3: Use a consistent brand identity Build brand memory #LinkedInEDU
  • 28. 28 #4: Learn to write great headlines Create multiple versions http://aminstitute.com/headline http://hubspot.com/blog-topic-generator #LinkedInEDU
  • 29. 29 #5: Less content, more testing The content isn’t always bad, sometimes just the framing is 120% LIFT #LinkedInEDU
  • 30. #6: And have fun Stand out. Top updates are entertaining. #LinkedInEDU 30
  • 32. User Provided Company Title Geography Company Following Group Membership School Graduation Year Field of Study Derived Function Seniority Company Size Company Industry Gender Age Geography (IP) Leverage LinkedIn profile-based targeting 32
  • 33. Danie Seattle, WA USA Boston University COMPANY NAME INDUSTRYSIZE SCHOOL LOCATION JOB TITLE SENIORITY FUNCTION FIELD OF STUDY DEGREE GRADUATION AGE SKILLS GROUPS IP Communication Bachelor of Science 2011, 25-34 Simply Measured, 51-200 employees, Internet Senior Marketing Manager, Marketing, Senior IC CMA, LEWIS, Social Tools SEO, Social Media, Digital Marketing, Blogging #LinkedInEDU 33
  • 34. Half the battle is getting them there. Now make sure they convert. 34 Let’s talk landing pages
  • 35. Delight them with an experience that will convert 35 Make sure landing pages are optimized 1. Feature more on your page than just a lead form 2. Have a prominent call to action 3. Keep forms short 4. Always be mobile optimized #LinkedInEDU
  • 36. 5 things to remember 1. Make sure each post answers “is this relevant to my audience? How am I making them more productive or successful? 2. Optimize each element of a post for maximum effect (images, text, etc.) 3. Include a clear and concise ‘call to action’ informing your audience what to do next. 4. Design landing page for maximum conversions 5. Incorporate content throughout the funnel for a complete content marketing strategy. #LinkedInEDU 36
  • 38. Confirm program details with your team Company Page URL Campaign Objectives Success Metrics Target Audience Pricing (CPC or CPM) Desired Spend Campaign Dates Pacing Who will be posting and/or sponsoring the updates? Posters will need admin access to the company page – given only by current company page admins. Who needs access to the business account? Linkedin profile URLs needed #LinkedInEDU 38
  • 39. Three types of Sponsored Updates content 1 2 3 Link share post Embedded image post Video post #LinkedInEDU 39
  • 40. Link share post Introduction Text Best practice of 150 characters max to avoid truncation on all devices. Landing Page URL Will be counted toward the text limitation. If longer than 23 characters, link is shortened with LinkedIn shortener Title Best Practice of 70 characters max to avoid cut off Description Text Best Practice of 100 characters max to avoid cut off. Does not appear on mobile. Thumbnail Image Automatically pulled from landing page. Can be manually uploaded. Use 1.91:1 ratio (1200x627px) image Mobile Version Intro Image Title #LinkedInEDU 40
  • 41. Embedded image post Introduction Text Best practice of 150 characters max to avoid truncation on all devices. Landing Page URL MUST be included in the introduction text and counts toward that text limitation. If longer than 23 characters, link is shortened with LinkedIn shortener Image Manually upload - 1.91:1 ratio (1200x627px) image is recommended Mobile Version Intro Image URL #LinkedInEDU 41
  • 42. Video post • YouTube, Vimeo, and SlideShare play on site in player • No length requirements • 60 Sec video or less recommended for performance • Another landing page link may be included in the intro text • Video is auto expanded in the feed Introduction Text Best practice of 150 characters max to avoid truncation on all devices. Title Best Practice of 70 characters max to avoid cut off Description Text Best Practice of 100 characters max to avoid cut off. Does not appear on mobile. #LinkedInEDU 42
  • 43. Pricing: Cost per Click (CPC) or Cost per Thousand (CPM) Pricing is based on impressions or clicks only Social actions are free and drive earned media Price determined by 2nd Price Auction Bid competitively as you’ll only pay 1 cent higher than the next most competitive advertiser Our system awards the best content with lower auction prices, effectively decreasing the eCPC of the campaign when you sponsor your highest engaging content 43
  • 44. Sponsored Updates success is a function of three factors: targeting, bids & content quality 44 Content Quality Targeting Bids Controlled by LinkedIn Controlled by You #LinkedInEDU
  • 45. Leverage 4 pieces of content to account for frequency caps 45 • Sponsored Updates frequency caps prevent audience fatigue • Your target user will only see the exact same Sponsored Update once every 48 hours • Your target user can see up to four unique Sponsored Updates every 48 hours • To ensure you achieve your maximum visibility you should sponsor four Sponsored Updates into ALL of your campaign targets #LinkedInEDU
  • 46. Objective-based campaign creation 46 What is your objective for each campaign? Sponsor content that achieves that objective Objective is… Lead gen = sponsor updates that drive to a lead capturing landing page Brand Awareness = sponsor updates that drive to institution news Be a Trusted Thought Leader= sponsor updates that drive to relevant articles LEAD GEN: Content drives to a landing page about this program + a form fill AWARENESS: Content drives to articles about this program (faculty, alumni, financials) LEAD GEN: Content drives to a landing page about this program + a form fill THOUGHT LEADERSHIP: Content drives to different thought leadership articles most relevant to soon-to-be undergrads
  • 47. Measuring Sponsored Updates success Measuring back-end conversions helps you interpret the value of your campaign Track clicks in your analytics system through a unique URL EXAMPLE URL builder instructions: 1.Use Google’s URL builder to generate unique URLs for each individual Sponsored Update 2.These unique URLs can be tracked using Google Analytics 3.Enter ‘LinkedIn’ as the Campaign Source 4.Enter ‘Sponsored Updates’ as the Campaign Medium 5.Enter the name of your Sponsored Updates campaign as the Campaign Name 6.Decide on one identifying term for each variation of Sponsored Updates and enter this as the Campaign Content* Note: The identifying terms for Campaign Content should be consistent across all Campaigns 47
  • 49. ©2014 LinkedIn Corporation. All Rights Reserved. Questions? #LinkedInEDU
  • 50. ©2014 LinkedIn Corporation. All Rights Reserved. Thank you #LinkedInEDU