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Social Media: Innovative Tips to
 Improve Your Business Now




   1:30 PM ET
What is your best
social media tip or
story?
(small prizes will be awarded)
Social Media – Innovative Techniques
                    to Improve Your Business Now!
Come and join some experts who live and breathe social media and internet marketing, as we relay some of our
techniques for using Twitter, LinkedIn, and other sites to improve your business. Some will be practical ideas that you
can implement immediately, and others will give you conceptual ideas about what is possible, and how others have
achieved results.

We will also be practicing the concept of "social media". The panel will solicit ideas on best practices and hot tips from
the crowd, and prizes will be given for some of the best ideas, so bring your best ideas, and make the community
better.



Panelists:

• Kate Alessi, Manager, Financial Services, Google, Inc.
• Joselin Mane, CEO & Founder, LITBeL Consulting, LLC & Founder, BostonTweetUp.com
• Chris Penn, Vice President, Strategy and Innovation, Blue Sky Factory
• Patrick O'Malley, 617-PATRICK Social Media Training
• You
10 Tips, 10 Minutes
     Christopher S. Penn
      Blue Sky Factory



                 #NExpo
each tip is just an appetizer
Listen well
Set up outposts
Find where your best customers already are.
be obvious
TweetAway



Make it easy for folks to share your stuff.
blend online and offline
promote across channels
ask
Measure the right stuff
own your database




Photo credit: Sergey Gabdurakhmanov
still hungry?
 www.BlueSkyFactory.com
cpenn@blueskyfactory.com
LinkedIn Advanced Search




       Copyright 2009 617-PATRICK Social Media Training
                                                          3
4
4
5
5
6
6
Twitter Search

• search.twitter.com
 –Search for
   • keywords that potential customers might say
   • competitors names (for their unhappy customers)
   • People unhappy with




                 Copyright 2009 617-PATRICK Social Media Training
                                                                    7
Twitter Search




 Copyright 2009 617-PATRICK Social Media Training
                                                    8
99
Copyright 2009 617-PATRICK Social Media   10
                                           10
                Training
Thanks

                  Social Media – Innovative Techniques
                    to Improve Your Business Now!
Come and join some experts who live and breathe social media and internet marketing, as we relay some of our
techniques for using Twitter, LinkedIn, and other sites to improve your business. Some will be practical ideas that you
can implement immediately, and others will give you conceptual ideas about what is possible, and how others have
achieved results.

We will also be practicing the concept of "social media". The panel will solicit ideas on best practices and hot tips from
the crowd, and prizes will be given for some of the best ideas, so bring your best ideas, and make the community
better.



Panelists:

• Kate Alessi, Manager, Financial Services, Google, Inc.
• Joselin Mane, CEO & Founder, LITBeL Consulting, LLC & Founder, BostonTweetUp.com
• Chris Penn, Vice President, Strategy and Innovation, Blue Sky Factory
• Patrick O'Malley, 617-PATRICK Social Media Training
• You
What do all of these companies
      have in common?
What is a TweetUp?

• tweetup (coined 2007 Scott Monty –
  Ford)
• n. A real world meeting between two or
  more people who know each other
  through the online Twitter service.
• n. A live event which has been promoted
  primarily on Twitter.
Step # 1
Before the event

Pre-Planning, Planning and promoting
Check List for a Successful
                TweetUp
A good Hash Tag.. eg. #roofup (a TweetUp on a roof
                      deck)

(#brontosaurus just wont convey what you are really trying to communicate)
Choose a good
 location for your
       event

(250 people in an Irish Bar in
 Southie just won’t work, no
matter how much you want it
              to)
Promote!!
Leverage your
     local
 Social Media
 Community..
     Eg.
@BostonTweetU
      p
 (Yes this is shameless (however, very
    effective for you) self promotion)
Stats


  94% traffic
  < 5 tweets
  Sold out
  event
Yesterday


     84% traffic
     1 tweets
     19 Signed up
Line up a event
photographer/
  Videographer
        (even if its you)
(If a tree falls in a forest and there are no
photographs or video, can you really be sure
                that it happened?)
Step # 2
During the event

    Hosting and Communicating
Monitor the feeling and atmosphere
      (encourage fun and socializing if its not organic)



In Person                 and                              online
Provide name tags (encourage twitter handle)
               (Have photographer capture nametags…
  Eg. twitter id because you know you won’t remember them all)
Give out prizes and/ or Giveaways
(People LOVE free stuff, but it’s not a requirement for a successful
                               TweetUp)
What a TweetUp!!!
People were mingling on the roof and…
Inside the restaurant.
Great example of a TweetUp host
• Self Promote (in a unique, unobtrusive way)
• Be fun and social
Step # 3
After the event

Thanking, Documenting, and Measuring
Measuring Success
Why #RoofUp was such a great success
The goal of the TweetUp was to hold the first TweetUp on a Roof Deck in
  Boston, and for the host to become better known in the social media
  community.




Sara got what
She wanted




Success depends on the goals of each individual event
But its always nice when other
      people like it too…



                       33%
   93%
Now its the time to:
  Post Pictures on Flicker (or venue of choice)
        (people love pictures, especially of themselves)
Follow up with everyone via Twitter
remember to look at the pics (nametags) if you forgot twitter handles
Create, Create, Create

(or just rub in their faces how much fun you had and that they should have been there)
All have successful leveraged
          tweetups
Get in touch




@JoselinMane /@BostonTweetUp
   info@BostonTweetUp.com
Discussion
             59

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Nexpo

  • 1. Social Media: Innovative Tips to Improve Your Business Now 1:30 PM ET
  • 2. What is your best social media tip or story? (small prizes will be awarded)
  • 3. Social Media – Innovative Techniques to Improve Your Business Now! Come and join some experts who live and breathe social media and internet marketing, as we relay some of our techniques for using Twitter, LinkedIn, and other sites to improve your business. Some will be practical ideas that you can implement immediately, and others will give you conceptual ideas about what is possible, and how others have achieved results. We will also be practicing the concept of "social media". The panel will solicit ideas on best practices and hot tips from the crowd, and prizes will be given for some of the best ideas, so bring your best ideas, and make the community better. Panelists: • Kate Alessi, Manager, Financial Services, Google, Inc. • Joselin Mane, CEO & Founder, LITBeL Consulting, LLC & Founder, BostonTweetUp.com • Chris Penn, Vice President, Strategy and Innovation, Blue Sky Factory • Patrick O'Malley, 617-PATRICK Social Media Training • You
  • 4.
  • 5. 10 Tips, 10 Minutes Christopher S. Penn Blue Sky Factory #NExpo
  • 6. each tip is just an appetizer
  • 9. Find where your best customers already are.
  • 11. TweetAway Make it easy for folks to share your stuff.
  • 12. blend online and offline
  • 14. ask
  • 16. own your database Photo credit: Sergey Gabdurakhmanov
  • 18.
  • 19. LinkedIn Advanced Search Copyright 2009 617-PATRICK Social Media Training 3
  • 20. 4 4
  • 21. 5 5
  • 22. 6 6
  • 23. Twitter Search • search.twitter.com –Search for • keywords that potential customers might say • competitors names (for their unhappy customers) • People unhappy with Copyright 2009 617-PATRICK Social Media Training 7
  • 24. Twitter Search Copyright 2009 617-PATRICK Social Media Training 8
  • 25. 99
  • 26. Copyright 2009 617-PATRICK Social Media 10 10 Training
  • 27. Thanks Social Media – Innovative Techniques to Improve Your Business Now! Come and join some experts who live and breathe social media and internet marketing, as we relay some of our techniques for using Twitter, LinkedIn, and other sites to improve your business. Some will be practical ideas that you can implement immediately, and others will give you conceptual ideas about what is possible, and how others have achieved results. We will also be practicing the concept of "social media". The panel will solicit ideas on best practices and hot tips from the crowd, and prizes will be given for some of the best ideas, so bring your best ideas, and make the community better. Panelists: • Kate Alessi, Manager, Financial Services, Google, Inc. • Joselin Mane, CEO & Founder, LITBeL Consulting, LLC & Founder, BostonTweetUp.com • Chris Penn, Vice President, Strategy and Innovation, Blue Sky Factory • Patrick O'Malley, 617-PATRICK Social Media Training • You
  • 28.
  • 29. What do all of these companies have in common?
  • 30.
  • 31. What is a TweetUp? • tweetup (coined 2007 Scott Monty – Ford) • n. A real world meeting between two or more people who know each other through the online Twitter service. • n. A live event which has been promoted primarily on Twitter.
  • 32. Step # 1 Before the event Pre-Planning, Planning and promoting
  • 33. Check List for a Successful TweetUp
  • 34. A good Hash Tag.. eg. #roofup (a TweetUp on a roof deck) (#brontosaurus just wont convey what you are really trying to communicate)
  • 35. Choose a good location for your event (250 people in an Irish Bar in Southie just won’t work, no matter how much you want it to)
  • 37.
  • 38. Leverage your local Social Media Community.. Eg. @BostonTweetU p (Yes this is shameless (however, very effective for you) self promotion)
  • 39. Stats 94% traffic < 5 tweets Sold out event
  • 40. Yesterday 84% traffic 1 tweets 19 Signed up
  • 41. Line up a event photographer/ Videographer (even if its you) (If a tree falls in a forest and there are no photographs or video, can you really be sure that it happened?)
  • 42. Step # 2 During the event Hosting and Communicating
  • 43. Monitor the feeling and atmosphere (encourage fun and socializing if its not organic) In Person and online
  • 44. Provide name tags (encourage twitter handle) (Have photographer capture nametags… Eg. twitter id because you know you won’t remember them all)
  • 45. Give out prizes and/ or Giveaways (People LOVE free stuff, but it’s not a requirement for a successful TweetUp)
  • 46. What a TweetUp!!! People were mingling on the roof and…
  • 48. Great example of a TweetUp host • Self Promote (in a unique, unobtrusive way) • Be fun and social
  • 49. Step # 3 After the event Thanking, Documenting, and Measuring
  • 51. Why #RoofUp was such a great success The goal of the TweetUp was to hold the first TweetUp on a Roof Deck in Boston, and for the host to become better known in the social media community. Sara got what She wanted Success depends on the goals of each individual event
  • 52. But its always nice when other people like it too… 33% 93%
  • 53. Now its the time to: Post Pictures on Flicker (or venue of choice) (people love pictures, especially of themselves)
  • 54. Follow up with everyone via Twitter remember to look at the pics (nametags) if you forgot twitter handles
  • 55. Create, Create, Create (or just rub in their faces how much fun you had and that they should have been there)
  • 56. All have successful leveraged tweetups
  • 57. Get in touch @JoselinMane /@BostonTweetUp info@BostonTweetUp.com
  • 58.