1. CURRICULUM-VITAE
KULWANT SINGH
405A, Tower-5, Gulmohur Greens (Near Air Force Station Hindan)
Mohan Nagar, Ghaziabad,
Uttar Pradesh (U.P.) – PIN-201007(INDIA)
Contact No. – +91- 9910758355, +91- 9999355886
Email Id: kulwantsingh085@yahoo.co.in , kulwantsingh085@gmail.com
CAREER OBJECTIVE
To perform with best of my abilities as an IT professional in a challenging
atmosphere where I can utilize and enhance my skills and experience with an
opportunity for mutual growth and advancement.
PROFESSIONAL QUALIFICATIONS
• Microsoft Certified IT Professional (MCITP).
• Cisco Certified Network Associate CSCO11889639 (CCNA).
• Certified LINUX Administrator from NSIC Delhi.
• Diploma in Hardware & Networking from JETKING INFOTRAIN LTD
(JCHNP).
EDUCATIONAL QUQLIFICQTION
• Pursuing MBA
• Bachelor of Computer Application (B.C.A)
• SR. SECONDARY SCHOOL EXAM from N.I.O.S.
• SECONDARY SCHOOL from C.B.S.E.

2. SKILLS & EXPERIENCE
TRIGYN Technologies Limited: On United Nations Mission in Sudan (UNMIS) &
South Sudan (UNMISS)
From 08 Dec 2009 to 31 August 2014
IT Technician
Responsibilities:
• Maintenance of Local Area network.
• Configuring of Switches, Routers and NIC cards.
• Upgrading Operating Systems from windows XP to windows 7 along with applications with minimal
downtime to avoid business interruption.
• Design and implementation of systems and network infrastructure for new customer requirements.
• Troubleshooting and providing service support in diagnosing, resolving and repairing IT- related
Hardware and software malfunctions, encompassing workstations and communication
infrastructure.
• Installation, configuration and maintenance of Lotus Client Version 8.5 & Outlook with windows
XP/7 in all the Client`s Machines.
• Installation, configuration and Troubleshooting of various Operating systems like Windows NT 4.0
(Server and Workstation), Windows 9x, Windows 2000 Server, Windows 2003 Advanced Server,
Windows 2008 Server, Windows 2000 Professional, Windows 8 Professional, Windows 7
Professional, Windows Vista, Windows XP.
• Installation of Linux Server and other operating systems of Linux.
• Performing routine data center operations and interact with the clients to resolve the queries, issues
and problems.
• Analyzing error and performance logs and perform corrective action.
• Remote Installation, configuring and maintenance of client’s workstations.
• Operate master consoles in order to monitor the performance of computer systems and networks,
and to coordinate computer network access and use.
• Configure, and test computer hardware, networking software and operating system software.
• Responsible for providing the desktop system administration and support to the network.
• Responsible for Installation and maintenance of Network Printers providing network programming
in support of specific business needs and requirements.
• Monitoring network traffic, and activity, capacity and usage to ensure continued integrity and
optimal network performance.
• Providing specialist skills in supporting and troubleshooting network problems and emergencies.
• Having experience to work on iNeed , HP Openview & other CRM applications.
• RFS (Service Request- Daily Ticketing) creations in iNeed as per user’s requirements or complaints.
• RFS assign to concern Group or Person.
• Work Order Creation for Escalation the RFS for different groups.
• Call escalations on delay in Work Orders or in RFS.
• Imparting training to customer on iNeed.
• Excellent Telephone Manners, having good experience in providing first level support to users over
phone.
• Good Knowledge on management of email accounts and customer support in a Lotus
Notes/Outlook/MS Exchange environment.
• Knowledge and awareness of UMOJA (SAP ERP) & IPSAS, for supporting in iNeed EIDMS
Support System on routine basis.
• Maintenance of V-SAT. Equipments and the dish.
• Maintenance of Servers and Backup of Server Data.
• Handling DHCP, DNS Server for HQ and 5 Team sites Under Juba.

3. • Handling 100 Computers and 150 users in every site.
SITeCos Solutions: On Project ICICI Prudential life Insurance Pvt. Ltd.
From 01 July 2008 to 20Nov 2009
Engineer Facilities Management
Responsibilities:
• Maintenance of Local Area network.
• Configuring of Switches, Routers and NIC cards.
• Maintenance and servicing of Printers, PCs, and Network Equipments.
• Installation of various Operating systems like Windows NT 4.0 (Server and Workstation), Windows
9x, Windows 2000 Server, Windows 2003 Advanced Server, Windows 2000 Professional.
• Installation of Linux Server And other OS of Linux
• Provide first level support to end users for system operation, maintenance, fault Rectification,
Application, User Support and LAN Operation.
• Manage and solve the trouble shooting problems of Software, Hardware and
Company’s Network.
• Maintain inventory and documentation of PC’s, Printers and Network
Equipments and keep them updated.
• Liaison with outside venders and service providers with respect to PCs and
Network related issues.
• Setting up and running day to day activities of the company.
• Imparting training to staff.
ELITE INFOTECH South Campus New Delhi
(Jetking Computer Hardware and Networking institute)
From 16 Jan 2005 T0 30 Jun 2008
Service Engineer
Responsibilities:
• Worked as Incharge of Electronics, Computer Hardware & Networking Lab and also responsible for
Maintenance and Technical support.
• Configure and installation of LAN and maintenance of all peripherals attached to the LAN.
• Configure IP address management.
• Installation of network printer and digital senders.
• Configure DHCP/DNS server on LAN.
• Provide Engineer services related to LAN.
• Imparting training to students in the Institute.
PERSONAL DETAILS
FATHER’S NAME : Shri Yeshbir Singh
GENDER : Male
DATE BIRTH : 09th
Sep. 1985
BLOOD GRP : AB+ve
NATIONALITY : Indian
MARITAL STATUS : Single
LANGUAGES KNOWN : English & Hindi
PASSPORT No. : G6521234

4. VALID UPTO : 10/12/2017
DRIVING LICENCE No : P05022005277974
VALID UPTO. : 04/02/2025
DECLARATION
I, the undersigned, certify that to best of my knowledge and belief, this
resume correctly described me, my qualifications, and my experience. I
understand that any willful misstatement described herein may lead to my
disqualification or dismissal, if engaged.
PLACE :-
DATE :- (KULWANT
SINGH)