Remote Work: Business, Culture and Hiring for the Remote World

1. I want the REMOTE
I WANT THE REMOTE: Business, Culture
and Hiring for the Remote World
Krystle Herbrandson
@Kherbrandson

2. I want the REMOTE
Who This Talk Is For?
The workforce landscape is evolving.
 Curious about remote working
 Considering hiring new staff
 Looking for remote positions
 Currently working on a distributed team
 Interested in having a remote team

3. I want the REMOTE
Sucuri, Inc. is a globally distributed team with over more than 100 security
professionals spread over 26 countries around the world.
Why Remote?

4. I want the REMOTE
Remote. Virtual. Distributed
The Future of the Workforce.
50% of the US workforce hold jobs which are at least partially compatible
with remote work.
20-25% currently virtually works at some frequency.
80-90% say they would like to telework at least part time.
3.7 million employees (2.8% of the workforce) now work remotely at least
half time.
*Telecommuniting Statistics: http://globalworkplaceanalytics.com/telecommuting-statistics
Why Remote?

5. I want the REMOTE
The Remote Worker
Advantages
 Valuable talent from anywhere
 Increased Productivity
 Employee Satisfaction and Retention
 Cost Efficiencies
 Positive Customer Impact
 Distributed Coverage
 Scalability

6. I want the REMOTE
The Remote Worker
Considerations
 Proper Vetting Process
 Remote Necessities
 Communication Factors
 Work Life Balance
 Accountability and Trust

7. I want the REMOTE
The Right Remote Worker
Finding the ideal candidate is sometimes a challenge in it of itself.
Now add in 1000’s of miles between you.
 Thorough interview process
 Candidate Rating System
 Referrals / Job boards
 Evaluation Period
 Comprehensive Onboarding & Training

8. I want the REMOTE
Remote Way Of Life
Setting Expectations and Boundaries is a Must!!
 Have a Defined Workspace
 Have a Routine
 Be available
 Manage Interruptions
 Take Care of Yourself

9. I want the REMOTE
Remote Found Here
 Referral Sources / Social Media / Employment Page
 FlexJobs- Freelance to full-time
 We Work Remotely- everything from customer service to programming
 Working Nomads- Remote jobs directly to your inbox
 Freelancer.com / Guru / Elance – Create a profile and start bidding on your next
job
 Dribble / AngelList / Stack Overflow- Tech Industry

10. I want the REMOTE
Virtual Onboarding
Having a defined company training system
provides consistency and measureable results.
 Build in a centralized place
 Use your own valuable content
 Create Individualized Training Plans
 Gather Feedback
 Knowledge Checks
 Team Specific Training
 Shadowing

11. I want the REMOTE
Cultivating Culture
“For remote teams, there are no walls, there are no tribes, there
are no executives on the 5th floor, there’s no on watching over your
shoulder, and there’s no one babysitting you. It’s simply
individuals bound by TRUST with on common GOAL.”
~ Ryan Chartrand- 10 Secrets to Becoming a Great Remote Developer

12. Communication & Collaboration

13. I want the REMOTE
Successfully Collaborate
Remote Communication Tools
 Slack
 HipChat
 IRC
 Social Media
 Zoom
 Hangouts
 Skype
Remote Collaboration Tools
 Trello / Asana
 DropBox
 BaseCamp
 Google Drive
 Google Calendar
 Confluence
 CloudApp
 Team Timezone Map

14. Feeling Connected

15. I want the REMOTE
Coaching Virtually
Remote Coaching Misconceptions
 Remote coaching is the same as in-office
 Face to face is always better
 Assuming people know the right direction
Remote Coaching Concerns
 Isolation
 Team Bonding
 Burnout
 Meeting Overload
 Tone and Delivery
Remote Manager Insights
 Myers-Briggs Personality Types vs Remote Work:
http://www.slideshare.net/remoteworkmate/myersbriggs-personality-types-vs-remote-work

16. https://upload.wikimedia.org/wikipedia/commons/1/1f/MyersBriggsTypes.png

17. I want the REMOTE
Scaling Remote Teams
 Process and Culture Shift
 Project Management like Tools for internal teams- Trello,
JIRA examples
 HR System to Handle a Distributed Team- BambooHR
 Company Policies for a global workforce
 Defined Departments and Functionality
 Cross-Functional Communication

18. I want the REMOTE
Team Meet Ups

19. I want the REMOTE
Securely Working Remotely
The the concern for security is high now more than ever and a
remote team introduces different risk factors.
 Password Managers
 Two Factor Authentication
 VPNs
 Open Wi-Fi- Cloak tool
 Internet & Computer Safety Protocols
 Disaster Planning

20. I want the REMOTE
Q & A