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Creating Safe Collaboration Spaces, BALIFE.pptx
- 1. Creating Safe Collaboration Spaces Kristy Dean, Head of People & Culture at Perform Partners 26th May 2022 www.perform-partners.com
- 2. www.perform-partners.com 1, Understanding what barriers might be present Talking Points 2, Ideas on how you could build trust 3, Practical steps to enhance participation
- 3. www.perform-partners.com Where & How We Work +
- 5. www.perform-partners.com First Things First https://wheelofnames.com/ Introductions “A person’s name is to him or her the sweetest and most important sound in any language.” – Dale Carnegie https://www.goodreads.com/book/show/4865.How_to_Win_ Friends_and_Influence_People?from_search=true&from_srp =true&qid=aAXNpwjn26&rank=1 Why? • Demonstrates respect • More inviting conversation • Grabs attention How? Repeat it / Ask about it / Write it down Be aware of anagrams and spelling variations
- 6. www.perform-partners.com Encourage Human Connection Cameras Building Rapport Active Listening Be present in the meeting Create Space Show Vulnerability Building Trust
- 7. www.perform-partners.com Direction of Travel Common Understandin g of Goal(s) Agile Ways of Working - Social Contracts by Marty Drill Social Contract Example Social Contract by Jeff Cechinel.
- 9. www.perform-partners.com Location, Location, Location https://www.goodreads.com/book/ show/29388380-virtual-leadership + OR Agenda Activities Use of Tools & Technology Level the playing field In- Room Buddies
- 10. www.perform-partners.com Change Resistance: 3 Types Of No I Won’t https://www.batimes.com/articles/change-resistance-3-types-of-no/ Christina Lovelock I Can’t I’m Not Allowe d Create an opportunity to add “yet” Identify & seek a willingness to help Listen to understand & address Time & energy costs
- 12. www.perform-partners.com Open & Inclusive Invite contributions from all Aim to use “We” & “Our” Within the Team Communicatin g about the Team Start question with a name We are all human Sense of belonging https://www.thoughtco.com/maslows-hierarchy-of-needs- 4582571 Ask open questions
- 13. www.perform-partners.com Acronyms & Reference Points Social Activities TLAs Glossary Team Language Considerations Culture Age Range Location Personal Preferences
- 14. www.perform-partners.com Summary 1, Understanding what barriers might be present 2, Ideas on how you could build trust 3, Practical steps to enhance participation
- 16. © Perform Partners 2021 Leeds (HQ) Perform Partners, Platform, New Station St, Leeds LS1 4JB W: www.perform- partners.com E: info@perform-partners.com
Hinweis der Redaktion
- Kristy Dean, Head of People & Culture at Perform Partners for almost 2 months Spent most of my career so far as a BA delivering digital experiences. Realised that bringing people together in safe collaboration spaces is my passion so I now focus on this.
- Introductions - Everyone’s favourite part of the project. Use names from email address and include expectation in your agenda of stating preferred name Rajwant or Raj / David or Dave Try not to worry about mis pronouncing, they will appreciate the effort and advise if needed Respect = Boosting chances of people accepting and connecting with you More inviting = People are more likely to open up Attention = Direct a question, say their name first - If they’re distracted (and they hear their name) you draw them back in Beware of anagrams – Kristy / Kirsty and spelling variations Chloe and Cloë (ALT + 0235)
- Irrespective of when you’re brought in, these items are important Encourage cameras where you can and be respectful of people’s choices Links back to agenda where folks don’t know if there’s a break coming up
- Having an agreed set of goals encourages the team to travel in the same direction – documented to refer back to and share when new people join Social contract – “how we work together”
- Various reasons to work from home and be cognisant of our neurodiverse colleagues Agenda – build in breaks Activities – plan a variety to invite contributions from everyone. Breakout rooms, virtual whiteboards are particularly useful for balancing colleagues who have high and low Impulse Control Start question with someone’s name Chapter 8 is all about hybrid working – think “Remote First” by asking questions to those participants before the folks together in a room
- Slide is credited to the amazing Christina Lovelock and her BA Times article published on 17th March 2021 called Change Resistance: 3 Types Of No Can’t = Helpful No. May reveal incorrect assumptions / lack of knowledge or resources Not allowed = Permission Related No. Real or perceived limitations? Investigate & challenge Won’t = Trickiest No. Underpinned by an unwillingness to help. Reaction to a lack of control
- Instead of “I” or “My Team” Who, What, Where, When, Why & How = Open Avoid closed or leading questions
- Three Letter Acronyms & Reference Points have the potential for excluding people Seek to document TLAs and share the link Team Language and common understanding can bring people together