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Unlocking the Power of ChatGPT

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What is ChatGPT and how can we use it? This is a talk given at Affiliate Summit West -- January 2023 to explain what ChatGPT is and isn't and how we can use it in Search.

All images were created using Dall-e.

What is ChatGPT and how can we use it? This is a talk given at Affiliate Summit West -- January 2023 to explain what ChatGPT is and isn't and how we can use it in Search.

All images were created using Dall-e.

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Unlocking the Power of ChatGPT

  1. 1. @schachin Kristine Schachinger Kristine@SitesWithoutWalls.com "Unlocking the Power of ChatGPT” -- without blowing yourself up -- “…they are prone to hallucinating, and crucially they are incapable of justifying their utterances…”
  2. 2. @schachin Kristine Schachinger What is a “Chat Generative Pre-trained Transformer”?
  3. 3. @schachin Kristine Schachinger ChatGPT “Chat Generative Pre-trained Transformer”
  4. 4. @schachin Kristine Schachinger Generative Pre-Trained Transformer Model.
  5. 5. @schachin Kristine Schachinger GPT, ChatGPT, and … Large Language Models. Dalle’s vision of ChatGPT
  6. 6. @schachin Kristine Schachinger Why are LLMs So Special? Unlike embedded based language models LLMs can disambiguate words from the sentence and apply meaning forward and backward to those words in order to predict a masked word using those applied contexts. This is SUPER EFFICIENT!
  7. 7. @schachin Kristine Schachinger Why are LLMs So Special? Large Language modeling can determine the meaning of words in context so it can better predict the next word in the sentence. These sentences mean two different things forward and backward.
  8. 8. @schachin Kristine Schachinger How does this work? Transformers What are transformers? A transformer in language processing is a type of computer program that is designed to understand and generate text. It does this by using a special type of algorithm called self-attention. Self-attention allows the program to look at all the words in a sentence or a piece of text at once, and understand how they relate to each other, rather than just one word at a time like traditional methods. This way it can better understand the meaning of the text, and can generate text that is more similar to how a human would write.
  9. 9. @schachin Kristine Schachinger LLMs can go forward and backwards to predict an unknown (masked) term and/or sentence. Also uses root words, so play for player/playing/played are the same This allows them to derive context for what is being written. Previous models were based on word vectors (entities and knowledge graphs) LLM Transformers are Bidirectional https://blog.google/products/search/search-language-understanding-bert/
  10. 10. @schachin Kristine Schachinger Confusing?
  11. 11. @schachin Kristine Schachinger Simply language modeling is “Language modeling – although it sounds formidable – is essentially just predicting words in a blank.”
  12. 12. @schachin Kristine Schachinger Large Language Models? Some of the more relevant well-known LLMs are: • OpenAI  GPT-2/3  ChatGPT 2 & 3.x  ChatGPT 4 should be released this year.  WebGPT  attempts to resolve the issue of attribution and accuracy  Google  BERT  Used in Search  LaMDA  conversational like ChatGPT  “Unlike GPT-3, which is not configured to perform any specific task, LaMDA is “trained on dialogue”:  PaLM  Search relevancy  it is also trained using a “combination of English and multilingual datasets that include high-quality web documents, books, Wikipedia, conversations and GitHub code” to drive greater accuracy in responses. Learn more about these and others  https://seekingalpha.com/article/4563975-google-why-is-no-one-talking-about-palm
  13. 13. @schachin Kristine Schachinger What is ChatGPT?
  14. 14. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: What is ChatGPT? Let’s Ask It! ChatGPT is/was • a variant of the GPT (Generative Pre-training Transformer) language model • introduced by OpenAI in 2018. • GPT trained on a massive dataset of over 40GB of text data for GPT-2 and 45TB for GPT-3.x • ChatGPT includes conversational text from books, articles, and websites. • capable of generating human-like text • useful for certain tasks • language translation, text summarization, and question answering. • fine-tuned on several specific • writing poetry, composing music, and even coding. • one of the largest language models currently available • over 175 billion parameters • used in several real-world applications • chatbots, automated customer service, and even writing news articles. • continuously being updated and improved by OpenAI • GPT4 will come out this year
  15. 15. @schachin Kristine Schachinger TeThje What is ChatGPT? In layman’s terms, a large language model (LLM), which generates convincing sentences by mimicking the statistical patterns of language in a huge database of text collated from the Internet. It was trained to sound confident to humans even when it is wrong. https://www.nature.com/articles/d41586-023-00107-z
  16. 16. @schachin Kristine Schachinger ChatGPT is Predictive Text. It is predicting the next most likely word in a sentence based on the context of the other words in the sentence derived from the information it was trained on.
  17. 17. @schachin Kristine Schachinger TeThje What is ChatGPT NOT? • A Search Engine • The data was trained only up to 2021 • It is not connected to the Internet, so it cannot retrieve information • Is based on predictive text NOT information retrieval • There is no QUALITY check for the accuracy of the content or code • Creative • if it was not trained on the information, it cannot generate something as a human would from inference or imagination. https://www.nature.com/articles/d41586-023-00107-z
  18. 18. @schachin Kristine Schachinger Using ChatGPT for Marketers.
  19. 19. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Some ChatGPT Ideas for Marketers • SEO: Titles and Metas (okayed by Google) • PPC Landing Pages • Content Ideas • Content NOT for Search • Topical Funnels • Analyze Competitor Site Content • Product Descriptions • Customer Service / Chatbots • Emails • Outreach • Link Building • Lead Generation • Newsletters • Reviews digital marketer using AI to do SEO Disney style
  20. 20. @schachin Kristine Schachinger ALWAYS USE HUMAN REVIEW. ChatGPT is not a search engine, has no fact checking function, and was not trained on any data past 2021 so make sure someone reviews the output produced for errors, accuracy, factual information, and tone.
  21. 21. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: What It’s NOT For? Writing content that will be submitted to the search engines. • AI Content is Detectable • How? • AI knows what AI would ”produce” and can estimate how much matches AI • AI Content from ChatGPT will soon have cryptographic ”watermarks” • You can’t simply edit the text and know you have removed these. • This means ChatGPT will also be able to provide these watermarks to its AI detector which is available to anyone or any company. • MSFT will have a 49% stake in OpenAI and access to the watermarked information
  22. 22. @schachin Kristine Schachinger Detection. Don’t Blow Yourself Up.
  23. 23. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: ChatGPT Detection Tools. OpenAI • Professional for Educators and Researchers • https://chatgpt.pro/gptzero/ Hugging Face • Built on GPT 2 but still pretty good with GPT 3.x • https://huggingface.co/spaces/openai/openai-detector From IBM/Harvard/MIT • Giant Language model Test Room (GLTR) • Also built on GPT 2 but still fairly reliable • http://gltr.io/dist/index.html Writer • AI writing tool but detector is pretty solid • https://writer.com/ai-content-detector/ Stanford Student (SAME AS OpenAI) • https://gptzero.me/ Some of the known detections tools Content Detection Tools
  24. 24. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Detection.
  25. 25. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Detection and Google. Google says AI Content is okay IF it provides value and it not “spammy”, But since it is writing what it trained on how does provide value?
  26. 26. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Detection and Google. How does Google define “Spammy” content?
  27. 27. @schachin Kristine Schachinger Play it safe, do not use ChatGPT or AI to write article content. Use humans to write/edit your content. They can use ChatGPT as a tool to generate ideas, however.
  28. 28. @schachin Kristine Schachinger How to Use ChatGPT.
  29. 29. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Using ChatGPT. The Application of ChatGPT Some of the potential applications of ChatGPT include: • Text generation: ChatGPT can be used to generate human-like text responses to prompts, which makes it useful for creating chatbots for customer service, generating responses to questions in online forums, or even creating personalized content for social media posts. • Language translation: ChatGPT can also be used for language translation tasks. By providing the model with a text prompt in one language and specifying the target language, the model can generate accurate and fluent translations of the text. • Text summarization: ChatGPT can be used to generate summaries of long documents or articles. This can be useful for quickly getting an overview of a text without having to read the entire document. • Sentiment analysis: ChatGPT can be used to analyze the sentiment of a given text. This can be useful for understanding the overall tone and emotion of a piece of writing, or for detecting the sentiment of customer feedback in order to improve customer satisfaction.
  30. 30. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Using ChatGPT. Fine Tuning in ChatGPT Training. ChatGPT was trained with the following focuses: • Code • Content Writing • Poetry • Music This means it tends to create these items well. Fine tuning allows ChatGPT to focus in on certain types of functions and may not do as well with others.
  31. 31. @schachin Kristine Schachinger Using ChatGPT Prompts.
  32. 32. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: InstructGPT: ChatGPT Prompts. Prompts. The MOST Important Part of Using ChatGPT. Prompts provide a starting point for ChatGPT to generate text based on the input given. They can be used to guide the model's output and control the context of the generated text. Prompts? Simply means, how you tell ChatGPT what to write. This relies on another language model called InstructGPT, which allows you to give ChatGPT detailed and specific instructions. https://www.searchenginejournal.com/chatgpt-for-content-and-seo/473823/#close
  33. 33. @schachin Kristine Schachinger Using ChatGPT Prompts: Examples.
  34. 34. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Using ChatGPT Prompts: Content > Articles.
  35. 35. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Using ChatGPT Prompts: Content > Articles + Style.
  36. 36. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Using ChatGPT Prompts: Content > FAQs.
  37. 37. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Using ChatGPT Prompts: Code.
  38. 38. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Using ChatGPT Prompts: Summarization > URLs.
  39. 39. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Using ChatGPT Prompts: Summarize URLs.
  40. 40. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Using ChatGPT Prompts: Write Emails.
  41. 41. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Using ChatGPT Prompts: Lyrics.
  42. 42. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Using ChatGPT Prompts: Poetry.
  43. 43. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Using ChatGPT Prompts: Ideas.
  44. 44. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: ChatGPT Prompts. Prompts. How to write ChatGPT Prompts • Give Context • Be Clear • Be Concise • Be Specific • Be Descriptive • Define Format • Define Length • Define Style
  45. 45. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: ChatGPT Prompts. Prompts. Some great ideas for how you can use ChatGPT • 100 Best ChatGPT Prompts • https://mpost.io/100-best-chatgpt-prompts-to-unleash-ais-potential/ • Web Development ChatGPT • Music ChatGPT • Business ChatGPT • Educational ChatGPT • Comedy ChatGPT • History ChatGPT • Health&Medicine ChatGPT • Art ChatGPT • Food & Cooking ChatGPT • Marketing ChatGPT • Game ChatGPT Prompts https://www.searchenginejournal.com/chatgpt-for-content-and-seo/473823/#close
  46. 46. @schachin Kristine Schachinger Issues with ChatGPT
  47. 47. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: ChatGPT Issues? + Programmed to Avoid Certain Kinds of Content • ChatGPT is specifically programmed to not generate text on the topics of graphic violence, explicit sex, and content that is harmful such as instructions on how to build an explosive device. • And swearing + Unaware of Current Events • not aware of any content that is created after 2021.  Has Built-in Biases • This can be just in the writing style, not necessarily cultural or racial though they can exist as well + ChatGPT Requires Highly Detailed Instructions • You must be very specific with ChatGPT Prompts to really get good output + Mediocre Content • ChatGPT is designed to sound confident, but the content it writes is not high quality. + Suffers from “Hallucinations” • Makes stuff up https://www.searchenginejournal.com/chatgpt-for-content-and-seo/473823/#close
  48. 48. @schachin Kristine Schachinger “Hallucinations”: Machine Learning for Making Stuff Up
  49. 49. @schachin Kristine Schachinger https://www.wired.com/story/chatgpt-fluent-bs/ All of this makes playing around with ChatGPT incredibly fun, charmingly addictive, and—as someone who writes for a living—really quite worrying. But you soon start to sense a lack of depth beneath ChatGPT’s competent prose. It makes factual errors, conflating events and mixing people up. It relies heavily on tropes and cliché, and it echoes society’s worst stereotypes. Its words are superficially impressive but largely lacking in substance— ChatGPT mostly produces what The Verge has described as “fluent bullshit.” But that kind of makes sense. ChatGPT was trained on real-world text, and the real world essentially runs on fluent bullshit. “Bovine Feces”
  50. 50. @schachin Kristine Schachinger Google https://ai.google/static/documents/exploring-6-myths.pdf
  51. 51. @schachin Kristine Schachinger Google https://www.semanticscholar.org/paper/Rethinking-Search%3A-Making-Domain-Experts-out-of-Metzler-Tay/e3d7065d6196437259483ed8b9b70ba4b4bb76ad “…they do not have a true understanding of the world, they are prone to hallucinating, and crucially they are incapable of justifying their utterances by referring to supporting documents in the corpus they were trained over.” Image from DALL-E
  52. 52. @schachin Kristine Schachinger Google https://www.semanticscholar.org/paper/Rethinking-Search%3A-Making-Domain-Experts-out-of-Metzler-Tay/e3d7065d6196437259483ed8b9b70ba4b4bb76ad “…they do not have a true understanding of the world, they are prone to hallucinating, and crucially they are incapable of justifying their utterances by referring to supporting documents in the corpus they were trained over.” Image from DALL-E “…they are prone to hallucinating, and crucially they are incapable of justifying their utterances…”
  53. 53. @schachin Kristine Schachinger https://gizmodo.com/cnet-ai-chatgpt-news-robot-1849996151
  54. 54. @schachin Kristine Schachinger ALWAYS USE HUMAN REVIEW. ChatGPT is not a search engine, has no fact checking function, and was not trained on any data past 2021 so make sure someone reviews the output produced for errors, accuracy, factual information, and tone.
  55. 55. @schachin Kristine Schachinger ChatGPT Resources.
  56. 56. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: ChatGPT Docs. ChatGPT Guide • All the basics you need to know about how to use ChatGPT • https://www.digitaltrends.com/computing/how-to-use-openai-chatgpt-text-generation-chatbot/#google_vignette OpenAI ChatGPT API Guide. • Everything you need to know about using the API version • https://beta.openai.com/docs/guides/completion/inserting-text Some cool things people have done with ChatGPT • https://www.bleepingcomputer.com/news/technology/openais-new-chatgpt-bot-10-coolest-things-you-can-do-with-it/
  57. 57. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: ChatGPT PRO Tools. Full List of ChatGPT PRO Tools. Cost will be $42 a month as of January 22, 2023 • https://chatgpt.pro/chatgpt-plugins/ Partial List • WebChatGPT • ChatGPT Writer • Whatsapp GPT • Search GPT Shortcut • YouTube Summary • ChatGPT in google docs • TweetGPT • ChatGPT for Search Engines • Everywhere • ChatGPT History
  58. 58. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: ChatGPT Marketing/SEO Tool. Google Chrome Extensions AIPRM https://www.aiprm.com/ Once added to your browser it will show up in your ChatGPT page when you login. It has ChatGPT Tools for • SEO • Marketing • Sales/SASS
  59. 59. @schachin Kristine Schachinger What About Google?
  60. 60. @schachin Kristine Schachinger Some of the general parameters that are used to train language models include: Google Suite of AI Tools LaMDA is Google’s version of ChatGPT & built on the same technology as ChatGPT “…. there is no official word whether will call it LaMDA or any other name, but Google is expected to show more than 20 similar AI products including 'Shopping Try-on' for YouTube (to help users try on new clothes), Maya: (3D image generator), video summarization tool, a Pixel exclusive wallpaper generator, an AI tool for enterprise customers to developer their own ChatGPT-like bot, Colab + Android Studio (to help software programmers to detect and fix bugs) …and more at upcoming annual Google I/O...” Read more at: https://www.deccanherald.com/business/technology/google-to- demo-chatgpt-altenative-at-i/o-2023-1183735.html
  61. 61. @schachin Kristine Schachinger Kristine@SitesWithoutWalls.com "Unlocking the Power of ChatGPT” -- without blowing yourself up -- “…they are prone to hallucinating, and crucially they are incapable of justifying their utterances…”

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