Learn how to design learning experiences with empathy. Designed for instructional designers, training managers, and facilitators, this workshop was given at Learning Dev Camp 2015 by Kristen Gallagher of Edify Education Design.

1. Bringing the
Empathy Back to the
Experience
Kristen Gallagher, LDC 2015
#B103
© Edify Education Design

2. Welcome!
About me:
● learning designer
● business owner
● museum/alt learning background
About you?

3. Framing the Issue
It’s a jumble:
● tools & tech
● learner needs
● what is empathy, again?

4. Experiences
What experiences do we have with…
● cold tech/tools?
● lack of empathy?
● confused/disengaged learners?

5. What is Empathy again?
the feeling that you understand and share
another person's experiences and emotions

6. What is Empathy again?
Empathy + Learning = ?

7. What is Empathy again?
Who are you teaching?

8. What is Empathy again?
Empathy Maps:
● orient
● direct

9. What is Empathy again?
What
Who
Why
So?

10. Rethinking Our Tools
What tools do you use?

11. Rethinking Our Tools - Methodologies
● Empathy-focused
● Learner-first
● Efficiency-focused

12. Anticipating Learner’s Needs
● Why
● When
● How

13. Thank you!
Please submit session evaluation for #B103!