1. Kristeen Gehring
kristeengehring@hotmail.com
SKILLS
I have management and customer service experience. Iam very well organized and detail
oriented. Operations and organization are my two strongestqualities. I am fully capable of
operating Microsoft Office. I am a fast learner and a strong leader.
EXPERIENCE
MEMBER SERVICES REPRESENTATIVE
SeacoastSports Clubs
8 GreenleafWoods Dr. Portsmouth NH 03801  603-436-6664
Manager: Jill Belser
October 12, 2015 – May 1, 2016
Responsibilities:
· Organize and complete daily operational paperwork.
· Complete member accountchanges.
· Contact member in regards to billing issues and inquires.
· Manage corporate accounts.
· Perform daily member services tasks such as giving tours to potential members,
selling memberships,answering the telephone, and helping management
complete all the daily paperwork.
Accomplishments:
· I created a Front Desk Training Manual for all five locations ofSeacoastSports
Clubs.
· I reorganized and streamlined how the front desk operated atthe Greenleaf
location to improve constancy ofthe daily tasks being completed by the staff.
· When given approximately 30 hours per week Ihad the highestnumber ofnew
membership sales (about20% of all sales).
ASSISTANT STORE MANAGER
Christopher and Banks Outlet
238 US Route 1 SPC #102. Kittery ME 03904  207-438-9711
Manager: Sandie Basile
March 17, 2015 – September 5, 2015
Responsibilities:
· Assistin opening and operating a new location; both the physical setup and
training ofthe new staff.
· Organize and complete all operational paperwork.
· Promote and sell loyalty and creditcards.
· Process all types of monetary transactions and returns.
· Organize the sales floor and stock room.
· Complete floor plans (store visuals).
· Assistwith the completing the schedule.
· Professionally manage both customer and staff complaints.

2. · Provide leadership and delegate daily tasks based on my staff’s personal
strengths with complying with company needs.
Accomplishments:
· I constantly was top in my district for creditcard sales. Iaveraged about20 credit
card sales a month. I was also the creditcaptain for my store.
SALES LEAD/ ASSISTANT STORE MANAGER
Catherines Plus Sizes
915 Hartford Turnpike Waterford CT 06385  860-271-7287
Manager Alicia Bean
March 8, 2013- December 6, 2014
Responsibilities:
· Provide customer service.
· Complete operational paperwork.
· Delegate daily tasks based on my staff’s personal strengths with complying with
company needs.
· Organize the sales floor and stock room.
· Complete floorplans (store visuals).
· Promote and sell loyalty and creditaccounts.
Accomplishments:
· Between December 2013 and June 2014 I acted as Assistant Store Manager
while the position was vacant.
EDUCATION
Eastern Connecticut State University  Willimantic CT
August 2011- September 2014
Major: History and Social Science (degree notobtained)
GPA: 3.15
Honors: Deans List Fall 2011, Deans List Fall 2012, Deans List Spring 2013
REFERENCES
Jill Belser  SeacoastSports Clubs; Christopher and Banks/ EmploymentReference 
207-451-0250
Kyle Pratt  Personal/Character Reference  860-716-8148