12. Conclusion
• Say “NO” to a product based reason for a customer to switch
away .
• P&G is having a strong R&D unmatchedso far.
• Adopt various marketingtechniquesbased on analysis.
• Treat every brand as the only brand the company has.
• Product innovation needs to be brand specific.
• Competitionalways follow technology.
• Effectively uses IMC to reachtarget groups.