1. Kony
Health
Plan

2. Kony
Overview
Markets:
Mul8-­‐Channel
Enterprise
Applica8on
PlaNorm
Financials:
Mul8-­‐Channel
B2C
&
B2E
Apps
6X
growth
over
last
2
years
Mul8-­‐Channel
Applica8on
Management
Ver5cals:
Financial
Services
|Travel
|
Retail
|
Automo8ve
2010
2011
2012
Healthcare
|
U8li8es
|
Telecommunica8ons
Manufacturing
Oil
&
Gas
|
Media
&
Entertainment
Employees:
From
200
to
900
employees
Customers:
Over
900M
end
user
sessions
annually
More
than
60
blue-­‐chip
deployments
2010
2011
2012
Deployed
in
38
countries
2007
2008
2010
2011
2015
Founded
Launch
Cash
Flow
Posi8ve
400%
Topline
Growth
$500M
Company
Kony
Mul5-­‐Channel
App
Management
Kony
Apps
Feature
Complete,
Extensible,
Configurable
KonyOne
Pla;orm
Offices:
From
2
to
8
offices
worldwide
Write
Once,
Run
Everywhere
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
2
2

3. Kony
Blue
Chip
Customers
AUTOMOTIVE/ENERGY
FINANCIAL
SERVICES
INSURANCE
HEALTHCARE/PHARMA
TRAVEL/HOSPITALITY
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
3
3

4. Kony
Products
Kony
Mul5-­‐Channel
Applica5on
Management
§ Enterprise
App
Store
§ Centralized
Web
based
Management
Console
§ Integrated
MDM
Capabili8es
Kony
Apps:
Feature
Complete,
Extensible,
Configurable
Retail
CRM
Healthcare
Brokerage
Airlines
CRM
HR
Banking
Auto
KonyOne
Pla;orm:
Write
Once,
Run
Everywhere
§ Open,
Standards-­‐Based
Architecture
§ Broadest,
Deepest
Mul8-­‐Channel
Support
§ Integrated
B2C,
B2E
Func8onality
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
4
4

5. Key
Drivers
for
Mobility
in
Health
Plan
§ Member
ID
Cards:
§ On
average,
a
replacement
member
ID
card
is
$5.00-­‐7.00
per
card
§ Reducing
Call
Center
Interac5ons
§ Reduce
cost
by
$12-­‐15.00
per
call
§ It’s
in
the
RFP’s!
§ Companies
such
as
Google,
Intel
and
others
have
placed
REQUIREMENTS
for
mobile
access
in
their
search
for
a
new
health
plan
§ Healthcare
Reform
§ In
2014
Health
Insurance
Exchanges
will
drive
more
needs
for
consumeriza8on
of
health
plan
purchasing.
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
5
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6. Key
Challenges
in
the
Market
Time-­‐to-­‐Market
is
important
Kony: 8-12 weeks
-­‐ New
Requirements
from
the
Employers
implementation
-­‐ Healthcare
reform
just
around
the
corner
Kony: WORE+ pre-
built plug-n-go app
Complexity
of
Mobile
Deployments
-­‐ Internal
Resource
Constraints
-­‐ Security
Compliance
Issues
Kony: secure server+
HIPAA compliance
Consumer
Engagement
and
Adop5on
Kony: Features/flows
-­‐ The
right
set
of
features
and
flows
based on leading
Health Plan practices
-­‐ Driving
member
adop8on
Kony: Stunning UI+ data
integration capabilities
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
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6

7. Empowering
Members
Everywhere:
Health
Plan
App
New
Revenue
Medica5on
Search
Research
and
shop
Research
medica8ons
for
plans
and
prices
Save
search
Rx
reminders
results
Provider
Rx
cost
Request
and
get
an
es8mator
instant
quote
Rx
conversion
Contact
a
opportuni8es
representa8ve
Find
Facility
/
Plan
Info
Provider
View
benefits
informa8on
by
member
Find
providers
(geo-­‐
based
locator)
View/track
all
claims
by
plan
member
Find
facili8es
(urgent
care,
pharmacy)
Graphical
3D
ID
Cards
Filter
and
sort
results
by
(view,
e-­‐mail
or
print)
specialty,
type
and
distance
Plan
expense
summary
Research
symptoms
Account
balance
and
condi8ons
details
Contact
and
schedule
appointments
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
7
7

8. Kony Mobile Health Plan
Modules
Details
Provider
Finder
Features
o Find
Doctors
/
Specialists
Plan
&
Benefits
o Find
Urgent
Care
o Find
Hospitals
/
Facili5es
o Filters
/
Sor5ng
Accounts
&
Claims
o Ra5ngs
Browse
/
Shop
o Provider
/
Facility
Details
Plans
o Call
Provider
/
Facility
o GPS
Enabled
Account
Management
o Mapping
o Add
to
Contacts
Drug
Search
Configurability
Configurability
/
o Find
Doctors
/
Specialists
Extensibility
o Find
Urgent
Care
o Find
Hospitals
/
Facili5es
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
8
8
8

9. Kony Mobile Health Plan
Modules
Features
Provider
Finder
o Filter
by
Member
o Plan
Overview
o Member
Eligibility
by
Product
Plan
&
Benefits
o Benefits
Details
o Medical
/
Pharmacy
/
Dental
Accounts
&
Claims
o Next
Eligible
Appointment
/
Preventa5ve
Care
o Custom
Branded
2D
/
3D
ID
Card
Browse
/
Shop
Plans
Account
Management
Drug
Search
Configurability
/
Extensibility
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
9
9
9

10. Kony Mobile Health Plan
Modules
Features
Provider
Finder
o Filter
by
Member
o Graphical
Account
Summary
o Detailed
Account
Overview
by
Member
Plan
&
Benefits
o Claim
Search
&
Summary
o Claim
Detail
/
EOB
(Explana5on
of
Benefits)
Accounts
&
Claims
o Click
to
Call
for
Claim
&
Account
Ques5ons
Browse
/
Shop
Plans
Account
Management
Drug
Search
Configurability
/
Extensibility
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
10
10
10

11. Kony Mobile Health Plan
Modules
Features
Provider
Finder
o Individual
Plans
o Browse
Plans
o Medicare
&
Re5rement
Plan
&
Benefits
o “Medigap”
o Medicare
Part
D
Accounts
&
Claims
o Employee
Offered
Plans
o Call
an
Agent
Browse
/
Shop
o Get
a
Quote
Plans
Account
Management
Drug
Search
Configurability
/
Extensibility
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
11
11
11

12. Kony Mobile Health Plan
Modules
Features
Provider
Finder
o Manage
self
&
all
plan
members
o Setup
privacy
segngs
by
member
o Privacy
segng
consent
by
member
Plan
&
Benefits
o Manage
mailing
preferences
/
paper
statements
o Manage
online
account
&
mobile
preferences
Accounts
&
Claims
Browse
/
Shop
Plans
Account
Management
Drug
Search
Configurability
/
Extensibility
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
12
12
12

13. Kony Mobile Health Plan
Modules
Features
Provider
Finder
o Integrated
Drug
search
o Formulary
integra5on
o Cost
Es5ma5on
Plan
&
Benefits
o Drug
Alterna5ves
by
Tier
o OTC
&
Prescrip5on
Drug
Classifica5on
Accounts
&
Claims
o Drug
Details
o Pa5ent-­‐friendly
consumer
labels
Browse
/
Shop
o Detailed
interac5ons,
contraindica5ons
Plans
o Drug
pill
pictures
Account
Management
Drug
Search
Configurability
/
Extensibility
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
13
13
13

14. Kony Mobile Health Plan
Modules
Features
Provider
Finder
Modules,
Forms,
Content
Plan
&
Benefits
Switch
ON
/
OFF
Modules
Switch
ON
/
OFF
Accounts
&
Claims
Func5onality
Browse
/
Shop
Configure
Workflow
Plans
Account
Management
Style
&
Branding
Upload
customer
logo
Drug
Search
Change
color
scheme
Configurability
/
Change
en5re
skinning
Extensibility
themes
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
14
14
14

15. Kony
Pre-­‐Built
Apps
Feature
Complete
Configurable
ü Leveraging
industry
experience
ü Make
changes
without
rebuilding
or
republishing
ü Hundreds
of
use
cases
per
app
ü Enable/disable
features
and
rules
Extensible
Universal
Connec5vity
ü Add
custom
or
3rd
party
modules
ü Standards
based
connec8vity
via
Web
Services
(Rest
ü Support
business-­‐specific
requirements
or
SOAP),
JSON,
Java
connectors
or
website
data
Scraping
ü Connectors
to
SAP,
Oracle,
Siebel,
and
other
legacy
systems
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
15
15

16. Healthcare:
Aetna
Profile
§ 4th
largest
healthcare
insurer
in
the
United
States
§ 18.5
million
healthcare
members
§ 13.6
million
dental
members
Scope
§ Deployment
of
member
Navigator
applica8on
on
iPhone,
iPad,
Android,
Windows
Mobile
and
mobile
web
§ Covers
a
variety
of
func8ons
including
member
ID
card,
find
a
provider,
buy
insurance,
view
claims
status
and
more
Challenge
§ Needed
to
transi8on
from
their
current
inflexible
mobile
web
provider
(UsableNet)
§ Need
to
provide
a
true
na8ve
experience
to
their
customers
Mobile
§ Back-­‐end
integra8on
with
HTML
web
adapter
and
web
services
Solu5on
§ Fully
func8onal
mobile
member
site
Stats
§ More
than
100
screens
Future
§ Currently
forming
a
mobile
Center
of
Excellence
to
manage
the
governance
process
around
mobile
app
development
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
16
16

17. The
Power
Behind
Kony
Apps:
the
KonyOne
Pla;orm
Copyright
©
2011
Kony
Solu8ons,
Inc.
CONFIDENTIAL
17

18. KonyOne
Mul8-­‐Channel
PlaNorm
KonyOne
Studio
KonyOne
Server
Kony
Mul5-­‐Channel
Applica5on
Management
§ Standards
Based
Eclipse
Plugin
§ Lightweight
orchestra8on
§ Javascript
&
Lua
based
§ Mobile
op8mized
transport/ Server
Side
§ Define
and
test
mobile
apps:
messaging
§ Assign
policy
to
apps
§ Drag
and
drop
widgets
§ Enterprise
connec8ons
§ Test
&
deploy
apps
to
app
§ Customize
widgets
to
specific
§ Device
database
(9000+
devices)
store
device,
iOS
§ Logging
&
Analy8cs
§ Assign
User/Group
to
app
§ Define
events
§ Push
No8fica8ons
§ Send
no8fica8ons
to
app
§ Connect
to
backend
services
§ App
analy8cs
&
repor8ng
and
data
Client/Device
Side
§ Preview
on
the
fly
§ Secure
device
container
§ Generate
apps
for
channels
§ App
store
app
§ Test
with
emulators
and
devices
§ Policies
enforced
at
run
8me
DEVELOP
DEPLOY
MANAGE
Only
Kony…
Only
Kony…
Only
Kony…
§ Supports
mul8-­‐channel
development
§ Offers
integrated
B2C,
B2E
server
§ Supports
BYOD
for
all
devices
within
code
base
§ Provides
loosely
coupled
architecture
§ Offers
soqly
par88oned
app
§ Supports
7
na8ve
OSs
+
HTML5
and
lightweight
middle
8er
container
on
device
for
security
Hybrid
&
Mixed
Mode
§ Supports
integrated
data
and
SMS
§ Delivers
centralized
console
for
§ Delivers
standards-­‐based
HTML5
synchroniza8on
management
of
server,
sync,
APIs
apps
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
18
18

19. Write
Once,
Run
Everywhere
SMART
PHONE
TABLET
WIN
32
DESKTOP
KIOSK
FEATURE
PHONE
WEB
DESKTOP
CHANNELS
ON-­‐DEVICE
APP
CONTAINER
ON-­‐DEVICE
APP
STORE
Na5ve
Mixed
Mode
Mobile
Web
Na8ve
VM
Na8ve
Code
HTML5
TECHNOLOGIES
Basic
HTML
iOS
Windows
Phone
URL
Server
Based
Android
Blackberry
Hybrid
Symbian
Web
OS
J2ME
SPA
KonyOne
Studio
KonyOne
Server
Kony
Sync
Server
Kony
MAM
COMPONENTS
§ Form
Designer
§ Event
Editor
Device
Detec8on
§ Device
Detec8on
§ Alert
Services
§ Full
Offline
§ Admin
Portal
§ Script
Editor
§ Service
Defini8on
§ Usage
Analy8cs
§ Device
Database
Usage
&
&
Analy8cs
Capability
§ Enterprise
§ Publish
/
Deploy
§ Data
Mapper
Flow
Controller
§ Flow
Controller
§ Mobile
Web
Hos8ng
§ Audit
Metrics
App
Store
Cross
Pla;orm
API
Pla;orm
Specific
Proper5es
Foreign
Func5on
Interface
Connectors
FOUNDATION
§ UI
/
UX
§ UI
/
UX
/
Widgets
§ New
Device
API
§ Services
§ Device
Features
§ OS
Features
§ Non
–
UI
§ Data
Conn
§ U8lity
§ Third
Party
Workflow
§ ERP
/
CRM
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
19
19

20. KonyOne
SLA:
Future
Proofing
Kony
Pla;orm
Version
2.5
3.0
3.5
4.0
4.5
5.0
5.5
6.0
6.5
Today
4.x
5.x
2.3
3.0
4.0
6.0.0
7.0.0
has
you
covered
Kony
OS
Upgrade
–
30
days*
New
Device
on
New
OS
–
90
days*
7.0
from
release
to
developers
*
8.0
1.0
Copyright
©
2012
Kony
Solu8ons,
Inc.
CONFIDENTIAL
20
20