Slush side-event RecoTech 4th of December 2018. Speaker: Teemu Suila, Chief Development Officer, Kojamo.

1. Urban Living as
a Service and
Innovation Platform
#RecoTech18
#slush18
Teemu Suila
@TeemuSuila
© Kojamo

2. Kojamo’s mission
is to create
better urban living.
Slush side-event RecoTech 4 Dec. 2018 2© Kojamo

3. Slush side-event RecoTech 4 Dec. 2018 3
Our vision is to be the urban living frontrunner and the number
one choice for customers.
With our Lumo brand, we are transforming Finnish rental housing
and making it more attractive. We have developed digital services
for our customers since 2008.
We operate in seven largest cities in Finland to answer the living
needs of new, urban Finland.
Kojamo Group owns 34 416 rental apartments and has total real
estate portfolio of 5.0 billion euros. (Q3/2018)
© Kojamo

4. Practical
Safe
Seamless
Entertaining
BETTER
Healthy
Efficient
Social
Rich
Affordable
Sustainable
Chilling at home
Use of water energy and water
Mobility
Eating
Shopping
URBAN LIVING
Childcare
Healthcare
Working
Studying
Hobbies
Entertainment
Slush side-event RecoTech 4 Dec. 2018 4© Kojamo

5. Service and Innovation
Platform
– where the physical meets
digital
Slush side-event RecoTech 4 Dec. 2018 5© Kojamo

6. Data
• Building, residential and other data
• Systems
• Business intelligence know-how
Services
• In-house
• Co-created
• Delivered by a partner
Real estate + technology
• Buildings
• Building service tech & automation
• Smart home appliances
Customerexperience
Slush side-event RecoTech 4 Dec. 2018 6© Kojamo

7. What’s holding
us back?
Slush side-event RecoTech 4 Dec. 2018 7© Kojamo

8. Data is the driver but we
as an industry have hid it
in an API labyrinth.
Slush side-event RecoTech 4 Dec. 2018 8© Kojamo

9. Slush side-event RecoTech 4 Dec. 2018 9
Estate owner
Real estate automation
Environmental
monitoring
Maintenance
Real estate operator
Estate
management
Energy
Locks
Security
Event productionParking
Authorities
Main contractor
Tenant
User
Customer
Restaurants
© Kojamo

10. Being a service platform
means refining data,
not destroying it.
Slush side-event RecoTech 4 Dec. 2018 10© Kojamo

11. Slush side-event RecoTech 4 Dec. 2018 11
Amount of data
Design Construction Maintenance
and services
© Kojamo

12. Total value should drive
design and construction.
Slush side-event RecoTech 4 Dec. 2018 12© Kojamo

13. Slush side-event RecoTech 4 Dec. 2018 13
Idea Design Construction Maintenance
Customer experience
10 % of costs
0% of user value
90 % of costs
100% of user value
cost value
User value
© Kojamo

14. The way forward
Slush side-event RecoTech 4 Dec. 2018 14© Kojamo

15. Digitalization will disrupt
and globalize the built
environment value system.
Slush side-event RecoTech 4 Dec. 2018 15© Kojamo

16. Built
environment
Digitalization
brings
together
Circular
economy &
more efficient
processes Smart
spaces.
AI.
Robotics.
Commercial
real estate
processes
Built
environment
that supports
healthy living
Logistics both
inside and
outside the
building
Energy as
a service
Real estate
becomes
a service
platform
Construction
information
flow
Slush side-event RecoTech 4 Dec. 2018 16
Construction
Real estate
Energy
Logistics
Cleantech
Technology
Health and
wellbeing
Finance, retail
and services
© Kojamo

17. Operators and
service providers share an
interest to create a shared
digital rulebook.
Slush side-event RecoTech 4 Dec. 2018 17© Kojamo

18. We need an operating
system for the built
environment.
Slush side-event RecoTech 4 Dec. 2018 18© Kojamo

19. Slush side-event RecoTech 4 Dec. 2018 19
Estate owner
Authorities
Parking
Restaurants
Event production
Real estate automation
Main contractor
Security
Energy
Locks
Tenant
User
Customer
Maintenance
Estate
management
© Kojamo

20. Open your interfaces
and put the data to work!
Slush side-event RecoTech 4 Dec. 2018 20© Kojamo

21. No one can win this alone
– let's do it together!
Slush side-event RecoTech 4 Dec. 2018 21© Kojamo

22. Our role
Slush side-event RecoTech 4 Dec. 2018 22© Kojamo

23. "Finland as a sandbox"
– solutions to the world.
Slush side-event RecoTech 4 Dec. 2018 23© Kojamo

24. webstore
Slush side-event RecoTech 4 Dec. 2018 24© Kojamo

25. Slush side-event RecoTech 4 Dec. 2018 25© Kojamo
Intelligent heating with Leanheat

26. Slush side-event RecoTech 4 Dec. 2018 26© Kojamo
Car sharing with 24Rent

27. Slush side-event RecoTech 4 Dec. 2018 27© Kojamo
Services that facilitate everyday life with Lassila & Tikanoja

28. Slush side-event RecoTech 4 Dec. 2018 28© Kojamo
Smart logistics services with Posti

29. Slush side-event RecoTech 4 Dec. 2018 29© Kojamo
Group fitness with Raatamo

30. Slush side-event RecoTech 4 Dec. 2018 30© Kojamo

31. Co-creating the value!
Slush side-event RecoTech 4 Dec. 2018 31© Kojamo

32. Idea
Process
Testing
Product/
solution
Further
develop-
ment
Customers
Partners
Kojamo
CREATE
FOR ALL
ADDED VALUE
Slush side-event RecoTech 4 Dec. 2018 32© Kojamo

33. Customer experience
always at the heart.
Slush side-event RecoTech 4 Dec. 2018 33© Kojamo

34. Properties
+
Technology
Properties
Property automation
IoTData
+
Infrastructure
Property, customer and other data
ICT infrastructure
Analytics & applications
Open Services
Ecosystem
Own services
Co-developed services
3rd party services
Own (Lumo-webstore)
Co-created
Partner provided
Customer
experience
& benefit
Slush side-event RecoTech 4 Dec. 2018 34© Kojamo

35. Introducing
My Lumo
Service Channel
Slush side-event RecoTech 4 Dec. 2018 35© Kojamo

36. Slush side-event RecoTech 4 Dec. 2018 36© Kojamo

37. Slush side-event RecoTech 4 Dec. 2018 37© Kojamo

38. Slush side-event RecoTech 4 Dec. 2018 38© Kojamo

39. Slush side-event RecoTech 4 Dec. 2018 39
Welcome to co-create
better urban living
with us!
Slush side-event RecoTech 4 Dec. 2018 39
© Kojamo

40. Contact:
kojamo.fi/cocreation
@TeemuSuila
Slush side-event RecoTech 4 Dec. 2018 40© Kojamo

41. Links
Slush side-event RecoTech 4 Dec. 2018 41
Kojamo Plc: https://kojamo.fi/
Lumo Webstore: https://verkkokauppa.lumo.fi/
Co-creating better urban living: https://kojamo.fi/cocreation