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Travel & Social media : Thomas Cook Belgium
Wie ben ik?
Over een veranderend landschap Ooit…
Hoe het vroeger was? 1. Mooie locatie
Hoe het vroeger was? 1. Mooie locatie 2. Goed hotel
Hoe het vroeger was? 1. Mooie locatie 2. Goed hotel 3. Vlucht heen en terug
Hoe het vroeger was? 1. Mooie locatie 2. Goed hotel 3. Vlucht heen en terug  4. Goede brochure
Hoe het vroeger was? 1. Mooie locatie 2. Goed hotel 3. Vlucht heen en terug  4. Goede brochure 5. Uw reisagent
Hoe het vroeger was? 1. Mooie locatie 2. Goed hotel 3. Vlucht heen en terug  4. Goede brochure 5. Uw reisagent 6. De klant
Resultaat? Klant + Brochure + Reisagent
Maar toen…
Tot in 2008… Dezelfde apparatuur voor  ,[object Object]
creëren
en uitzenden	+ Mensen vertrouwen reclame steeds minder + Culturele trend naar persoonlijke ‘branding’ = Consument aan de macht!
Geldt dat voor iedereen? ,[object Object]
70% zoekt travel-info online op
25% koopt eens online-> Een goed deel reizigers researcht online en koopt offline
In praktijk: 4 types reiziger Research Aankoop
Even herinneren…
Voor de internetgeneratie werd dat..
Voor marketeers..
ThomasCook gaat daar waar reizigers zoeken 2008: Thomas Cook Portal ,[object Object]
Eigen expertise
Ervaringen van reizigers
Gratis vakantieblogs
Producten
Thomas Cook
Vakantiehuizen, Hotel only, Vliegtickets,…,[object Object]
Inspirerend: Info van reizigers
Inspirerend: reizigers als jij
Van inspiratie naar selectie
Klaar? Vertrek!

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