What are the language skills of UX designers today? Language and conversations are at the heart of our current design practice. There is the growing importance of voice UIs and AI in the form of voice assistants (and the growing need for dialogue designers). The design process nowadays is all about co-creation and facilitating conversation between stakeholders. Language is also crucial when you try to bring about change in a system or organisation. An organisation is its language. You cannot innovate an organisation if you stick to its current language. During this talk, I will link the subject of language and conversation to the systemic design toolkit we have developed at Namahn in the past two years, and more specifically to the tool 'transition by design'. What role does language play in the transition of an organisation towards a new way of working?