1. KIRTHIVASAN PANDURANGAN
+91 9886524297
Professional Summary – (CLSA-I)
 PEGA PRPC Lead System Architect having extensive experience in Design and development of
large scale Business Process Management (BPM) applications using Pega Systems Pega Rules
Process Commander (PRPC) and 10 years of overall experience of IT industry.
 Good Exposure in Banking and Finance Domains specialized in Credit Cards and Fraud
management(Smart Dispute and Smart Investigate)
 Proficient in designing and implementing Enterprise class structure in PEGA and data modeling
 Proficient in designing and implementing PEGA connectors and services.
 Proficient designing and implementing processing of bulk work object using Agents.
 Conducted DCO sessions and capture use cases in Application profiler, implement POC as model
for each sprint.
 Proficient in designing and implementing Declare Pages, Data Pages, Agents, activities, Utility, Data
Transform, Declarative rules, Trigger, Audit, Correspondence, Email Listeners, MQ listeners,
functions, Connect-SOAP and Connect-REST.
 Successfully migrated application from PEGA PRPC 6.x to PEGA 7.1.x (We did tolerance upgrade)
 Proficient in upgrading existing work object in production, troubleshooting production issues etc..
 Proficient in designing and implementing harness, Sections, layouts, Portals and writing custom
controls.
 Proficient in import and export feature of PEGA including data instance, Application, roles, Access
Group and other data instances.
 Proficient in implementing Roles, Privileges and other security features in PEGA.
 Proficient in using PEGA performance and debugging tools like PAL, Log-Usage, Tracer, PAL,
Clipboard, Live UI and other wizards provided by PEGA.
 A keen planner, strategist, tech lead and implementer with demonstrated success in end-to-end
project management and ensuring effective management of various resources to meet project
specifications
 Involved in complete Pega implementation cycle including Direct Capture of Objectives,
development, testing, troubleshooting, deployment and warranty support.
 Good exposure in Pega integration concepts and implemented Connect-SOAP, Connect-SQL,
Connect-HTTP, JMS-Listener, File Listener, Email Listener
 Onsite experience at most demanding place which requires more flexibility and quick response
 Strong work ethics and commitment to work to achieve Client’s objectives.
Skills Profile
Technical
Primary Skills PEGA PRPC (5.x, 6.x, 7,x),
Secondary skills Java, J2EE.
Environment WebSphere(6.x, 7.x), WebLogic.Tomcat
Database Oracle , MySQL, DB2.
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2. Other Cordiant framework, J2EE(JSF, JSP, Servlet, Web services, AJAX, Hibernate)
Management and
Leadership Skills
Motivated focused team player with strong problem solving and analytical skills.
Excellent interpersonal and customer relational Skills, Proven communication,
presentation skills and Leadership Qualities. Demonstrated, team-building, leading
project & implementation, Interdepartmental coordination, Effective problem solver and
Client relations skills
Training &
Development
PRPC , Cordiant Foundation Server, Java
Professional Experience
DCOB- Morgan Stanley
Organization Name Capgemini
Client Name Morgan Stanley
Project Name DCOB (Client On-Boarding)
Project Duration Dec-2014 to Till Today
Role/Title Lead Consultant
Work Location Bangalore
Project Description
DCOB is a Client On-Boarding portal for Morgan
Stanley which facilitates customer of MS to be verified,
validated and added to MS system. It’s has an End-To-
End solution for their need which includes various
stage approvals from parent application AEXP
(Account Express), Interact with Apex, A2 Service,
Party Darwin periodically to fetch the relevant data
using SOAP, HTTP, REST calls. Additionally it
facilitates Reports, Routings, SLA’s, Batch Processing,
Case management, Bulk Processing, Inflight cases,
Migration cases functionality etc,.., All these make the
Application rich and user friendly.
Responsibilities
 Work closely with the Project Manager on
consulting statement of work.
 Tracking progress and monitoring the flow of
application. Providing solutions to issues which
come across while Development process.
 Participated in elaboration sessions for expanding
the actual requirements captured in Inception
phase.
 Developing project task activities. Assigning and
tracking tasks on each team members.
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3.  Code reviews and code optimization
 Enhancements of existing applications
 Design and development of re-usable components
 Independent team player when and where
required.
CERS- Standard Chartered
Organization Name Virtusa India Pvt limited
Client Name Standard Chartered
Project Name CERS (Smart Investigate)
Project Duration Aug-2012 to Nov-2014
Role/Title Consultant
Work Location Malaysia
Project Description
CERS is SCB’s payment investigation and client
service platform used in UK, US, JP, DE and HK.
CERS has been modified from the out of the box
software called ‘Smart Investigate’ (SI). System uses
business rules to automate certain processes.
Responsibilities  Work closely with the Project Manager on
consulting statement of work.
 Tracking progress and monitoring the flow of
application. Providing solutions to issues which
come across while Development process.
 Worked on DCO to capture requirements and
generate a first cut of the application through
acceleration
 Participated in elaboration sessions for expanding
the actual requirements captured in Inception
phase.
 Developing project task activities. Assigning and
tracking tasks on each team members.
 Code reviews and code optimization
 Enhancements of existing applications
 Design and development of re-usable components
Operating Systems
Linux, Solaris
Hardware
Software / Special Tools PEGA Framework, WebSphere.
Languages Java
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4. Smart Dispute – Pega Systems
Organization Name Ness Technologies India Pvt Limited
Client Name Pega Systems
Project Name Smart Dispute Issuer and Acquirer.
Project Duration Apr-2010 to July-2012
Role/Title Consultant
Work Location Bangalore, India
Project Description
Smart dispute (Issuer and Acquirer) is the framework
developed using PEGA PRPC framework which
facilitates process of disputing the credit card transaction
and decide the type of the credit card transaction either
comes under fraud or dispute. This framework basically
dealt with Cards which especially taken care of disputes
raised by VISA/MC/AMEX card transactions and it
facilitates to resolve the case as per the Cards
regulations according to the regions and taken to the
resolve state with appropriate Accounting steps (Write-
off/Arbitration/Chargeback/Representment/etc).
Responsibilities  Work closely with the Project Manager on consulting
statement of work.
 Tracking progress and monitoring the flow of
application. Providing solutions to issues which
come across while Development process.
 Worked on DCO to capture requirements and
generate a first cut of the application through
acceleration
 Participated in elaboration sessions for expanding
the actual requirements captured in Inception phase.
 Developing project task activities. Assigning and
tracking tasks on each team members.
 Code reviews and code optimization
 Enhancements of existing applications
 Design and development of re-usable components
Operating Systems Linux, Solaris
Hardware
Software / Special Tools PEGA Framework, WebSphere, Tomcat.
Language JSP, Java, J2EE
CCM – Chordiant
Organization Name Ness Technologies India Pvt Limited
Client Name Cordiant.
Project Name Cordiant Collections management (CCM)
Project Duration July-2007 to Mar-2010
Role/Title Lead Technical
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5. Work Location Bangalore, India
Project Description
A Collection is the process of negotiating payments or
settlements from customers who are late on their
payments, have exceeded their credit limit, or are at
risk of defaulting altogether. The goal of a collections
group is to minimize the financial losses to the lending
institution by using strategies that can recover the
maximum amount of outstanding debt, retain
customers, and keep costs within guidelines.
Responsibilities  Prepared Low Level design for the use cases.
 Involved in Defect fixing.
 Service model Customization with external service
interface development.
 Responsible for writing Junit test cases.
 Customized and Configured the Enterprise Case
Management for capturing the business activity
history requirements.
 Customized and Configured the Queue
Implementation for the pend work item.
 Customized and Configured the SubVersion (SVN)
for the version control.
 Involved in successful delivery of Phase I
developments.
Operating Systems Linux, Solaris
Hardware
Software / Special Tools Cordiant Framework, WebSphere.
Languages JSP, Java, JSF, Servlet, J2EE
EFMS – AT&T
Organization Name IBM, India Pvt Limited
Client Name AT&T
Project Name EFMS (AT&T)
Project Duration Feb-2006 to July-2007
Role/Title Developer
Work Location Bangalore, India
Project Description
EFMS (End to End Flow Through management) is an
application where AT&T can track and execute the
overall business, It has lots of sup application like,
Transport, MS, MIS, Project management etc,. Every
sub application has its own purposes. Here AT&T’s
main business is Ordering of services (setting up
broad-band connections, circuits, etc..,) Provisioning,
Test and Turn-up and Billing.
 Analyzing the root cause of the problem and
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6. Responsibilities finding the fixing scenarios.
 Defining the design document, fixing the bug.
 Executing Unit test cases and providing the
support for ST, UAT and Production.
Operating Systems Linux, Solaris
Hardware
Software / Special Tools WebSphere, WebLogic
Languages JSP, Java, JSF, Servlet, J2EE
E-Governance
Organization Name Antares Systems Pvt Limited
Client Name
Project Name TenderWizard (On-Line Tendering).
Project Duration Oct-2004 to Feb-2006
Role/Title Developer
Work Location Bangalore, India
Project Description The Electronic Tendering System (e-Tendering) is
Antares product, which has been tailored to the
requirements of above-mentioned clients. The tender
wizard brings buyers (clients) and vendors close
enough to eliminate the discrepancies involved in the
manual tendering process. The process is an exact
replica of the conventional manual process, but in
electronic mode
Responsibilities  Analyzing the root cause of the problem and
finding the fixing scenarios.
 Defining the design document, fixing the bug.
 Executing the Unit test cases and providing the
support for ST, UAT and Production.
Operating Systems Linux(RedHat), Windows
Hardware
Software / Special Tools WebSphere, WebLogic
Languages JSP, Java, JSF, Servlet, J2EE
Training and Seminars
o Fast Track to Pega Rules Process Commander
o Cordiant Foundation Server
o Most of the 7.x training in PDN.
Certifications
o Certified Lead System Architect 6.2 – Part 1
o Senior System Architect 6.2
o Certified System Architect 6.1
Education
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7. Educational Record (In Reverse Chorological Order Starting Highest Degree)
Course of Study Specialization Name of
University
Address of
University
Year of Completion
MCA Computer
Application
Bharathidasan
University
Bharathidasan
university,
Tiruchirappalli.
2004
Bachelor of computer
science
Computer
Science
Madras University Madras University,
Chennai.
2001
HSC Computer
Science
State Board St Mary’s, Karaikal. 1998
SSLC General State Board St Mary’s , Karaikal. 1996
Professional Organizations
Prior Work Experience Details
Organization’s
Name
Designation Dates of Employment Location Designation
From To
Virtusa India Pvt
Limited
Consultant 29-Aug-2012 14-Nov-2014 Malaysia Consultant
Ness Technology Tech Lead 30-July-2007 16-Aug-2012 Bangalore,
India
Tech Lead
IBM India pvt
limited
Developer 22-FEB-2006 19-July-2007 Bangalore,
India
Sr. Developer
Antares Systems Developer 29-Oct-2004 20-Feb-2006 Bangalore,
India
Developer
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