Kirk Coutinho

consumer behaviour marketing v-service swot analysis tata service management services service marketing air conditioners customer service voltas stpd analysis success case study market analysis l'oreal innovation customer sales distribution supply chain scm supply chain management amul crm customer relationship management social group consumer buying behaviour consumers reference group social power research celebrity endorsements market research piracy copyright infringement trips agreeement copyleft copyright intellectual property rights economics currency market rupee money exchange rate forex indian marketing plan biscuit strategy cadbury oreo