2. 3 themes
1. Think about your work as a “knowledge worker”
2. Knowledge workers as “problem solvers”
3. Considering your personal “knowledge
management” practices
7. Yes, but....
Knowledge workers ... “have high degrees of expertise,
education or experience and the primary purpose of their
jobs involves the creation, distribution, or application of
knowledge” (Tom Davenport (2005) Thinking for a Living)
... some “think for a living”