1. Mrs Kim Green
62 St Andrews Avenue, Donwell, Washington, Tyne and Wear, NE37 1AG
Email: kimgreen3659@yahoo.co.uk Home Tel:01914153526 Mobile: 07894147749
Profile
I’m an honest, conscientious, outgoing person that finds it easy to establish excellent working
relationships with my peers and I pride myself on being an excellent timekeeper. I enjoy a challenge
and am always happy to work as part of a team or on my own if required. I’ve a wide skill set and
have worked across many industry sectors and have recently continued my studies by completing two
Apprenticeships to ensure my skills are kept up to date to keep up with the ever changing technology!
Key Skills
 Analytical and problem solving skills, good decision making skills, extremely effective verbal and
listening communication skills.
 Approachable, well presented and able to establish good working relationships.
 A trustworthy and dependable workforce member or leader with the ability to provide consistently
accurate work even whilst under pressure.
 Excellent working knowledge of all Microsoft Office packages with extensive computer literacy,
including spreadsheet and word-processing programs at a high proficiency level.
 Practiced and proven ability to train and supervise under studies and new members of staff.
Career History
MAR 04 - Present Business Impact UK Ltd - Reception/Administrative Assistant
 Meeting and greeting clients and visitors to the office.
 Typing documents and distributing memos.
 Supervising the work of office juniors and assigning work for them.
 Handling incoming / outgoing calls, correspondence and filing.
 Faxing, printing, photocopying, filing and scanning.
 Organising business travel, itineraries, and accommodation for managers.
 Monitoring inventory, office stock and ordering supplies as necessary.
 Updating & maintain the holiday, absence and training records of staff.
 Responsible for purchase orders.
 Raising of purchase orders and invoice tracking.
 Creating and modifying documents using Microsoft Office.
 Setting up and coordinating meetings and conferences.
 Updating, processing and filing of all documents.
OCT 03- MAR 04 Tradecraft - Picker/ Packer
 Picking products from the storage racks for packing
 Pack the products for shipping
FEB 03- OCT 03 Team Lincoln - Outbound Sales Advisor
 Ancillary sales
 Customer service
 Information processing and data entry

2. 2002- 2003 Calsonic Kansea - Production Operative
 Working on automotive manufacturing line
 Assembling components
 Quality inspection of final assemblies
1991- 2002 Littlefuse Ltd - Instructor/ Production Operative
 Train new employees
 Create and complete training assessment records for all employees
 Cross train current employees into various jobs across factory
 Assist in manufacturing of components
 March 2000-March 2001, Training Officer/Productions Operative in China, Suzhou.
JAN 01- JUNE 01 Healthlands Gym - P/T Receptionist
 Telephone sale enquiries
 General administration and reception duties
 Processing of new memberships onto the database
Qualifications
• Apprenticeship Customer Service L2
• Apprenticeship Business Admin L3
• Functional Skills Maths and English L2
• NVQ IT User L2
• Fire Marshall
• Equality & Diversity
• NVQ Business Improvement Techniques L2
• Pitman qualification, practical data processing elementary
• NVQ level 2, performing operations
• OCR Literacy Level 1
• Learn Direct Number Skills Check
• Learn Direct Word Processing
• Learn Direct Kaizen & Standard Operations
 NEBS management, presentation skills
• NEBS Management, safety in the workplace
• NEBS Management, Automotive Sector Strategic Alliance
• Train the Trainer job instruction and coaching skills (EEF, Northern Association)
• Assertive Communication (Littlefuse training)
• NCFE Induction to Health and Safety
• NCFE Preparation for call centre training
• EAL certificate of unit credit, U1024794/5, U1024803/4, U1024807/8
• Learn-direct Introduction to your computer
• CSE’s English Language & English Oral Grade 4
Personal
D.O.B- 03/06/1959
Marital Status- Married
Dependants- None
Nationality- British
Driving Licence- Yes
Linked In Profile: uk.linkedin.com/pub/kim-green/3b/b9b/371/

3. References
Can be given on request.