1. To register, please visit: www.worldcongress.com/PCMH • Call: 800-767-9499 • Email: wcreg@worldcongress.com
• Examine in detail the
functions and attributes
of a PCMH that improve
quality of care
• Prepare staff for
the operational shift
in care delivery
through recognized
communication methods
• Engage patients
through virtual tools
to improve satisfaction
and clinical outcomes
• Analyze metrics from
early case studies to
identify best practices
and opportunities to
grow team-based care
• Explore the benefits of
value-based payment
methods such as PMPM
deals, shared savings,
and more
• Hear directly from
payers to understand
the push to incentivize
the PCMH model
• Discover blended
payment methods
focused on financial
sustainability
• Earn Credit Hours —
CME, CEU and Nursing
Contact Hours
Scott Callahan, MD
Medical Director, PCMH
Cincinnati Children’s
Hospital Medical Center
Laura Galbreath, MPP
Director, SAMHSA-HRSA,
Center for Integrated
Health Solutions
National Council for
Behavioral Health
Rhonique Shields Harris,
MD, MHA, FAAP
Chief Medical Officer, Vice
President, Medical Affairs
Health Services for
Children with Special
Needs, Inc; Vice Chair, D.C.
Primary Care Association
Sarah Staley,
PhD, MPH, PCMH
Chief Clinical Officer
Rockville Internal
Medicine Group
F e a t u r e d s p e a k e r s i n c l u d e :
K e y R e a s o n s t o A t t e n d :
Organized by:Certification:
Examine the Critical Elements of Team-Based Care, Technology
Integration, and Financial Sustainability
June 23-24, 2015 | Hilton Alexandria Mark Center | Washington, DC
The PCMH & Team-Based
Care summit
Save up to $600 when you register by March 27, 2015!
Plus! Pre-Summit Workshop: Build a Solid Foundation for Care Using the Patient Centered Medical Home Model
Earn CME/CEU
Credits!
See website
for details.
PCMH
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing
Medical Education through the joint providership of the American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) and World
Congress. ABQAURP is accredited by the ACCME to provide continuing medical education for physicians. The American Board of Quality Assurance and
Utilization Review Physicians, Inc. designates this live activity for a maximum of 12.0 AMA PRA Category 1 Credits™. Physicians should only claim credit
commensurate with the extent of their participation in the activity. The American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP)
is an approved provider with the Florida Board of Nursing to provide continuing education for nurses.ABQAURP designates this activity for 12.0 nursing contact
hours through the Florida Board of Nursing, Provider # 50-94.

2. W h o S h o u l d At t e n d :
From Hospitals, Health Systems, and
Physician Practices:
• Chief Quality Officers
• Chief Technology Officers
• Primary Care Physicians
• PCMH Care Providers
• Medical Directors
• Vice Presidents and Directors of:
– Quality
– Care Management
– Strategy
– Case Management
– Innovation
– Technology
– Business Development
This Summit also benefits:
• Data Analytic Software Companies
• PCMH Consultants
• Patient Virtual Tool Solution Companies
Dear Distinguished Colleague,
By the end of March 2015, the NCQA estimates there will be more
than 10,000 accredited Patient Centered Medical Homes. It is one
of the fastest growing models of care in the nation. While there are
many benefits and incentives to adopt this model, there are also many
challenges related to the strategic and operational aspects of managing
PCMHs. Not only are providers concerned about meeting accreditation
standards but they are also focused on keeping the model sustainable.
The PCMH and Team-Based Care Summit gathers providers from
hospitals, health systems, and physician practices to share best
practices on how to approach common challenges within care
coordination, technology, and financial sustainability, all while providing
high quality care in this new model.
Join us on June 23-24 when we gather to network and share
strategies to tackle the challenges of building a successful PCMH,
identify techniques to leverage technology to reach complex needs
populations, and discover ways to utilize blended funding to accomplish
coordinated care tasks.
We look forward to seeing you there.
Sincerely,
Judith Steinberg, MD, MPH
Deputy Chief Medical Officer, Commonwealth Medicine
UMass Medical School
C ON S I D ER A S PON S OR S HIP PA C KA G E
To inquire about sponsorship, networking, and exhibit opportunities, please contact:
Chris Karassik, Business Development Manager, World Congress • Email: Chris.Karassik@WorldCongress.com • Phone: 781-939-2419
Examine the Critical Elements of
Team-Based Care,Technology
Integration, and Financial Sustainability
June 23-24, 2015 | Hilton Alexandria Mark Center | Washington, DC
The PCMH & Team-Based
Care summit
Earn CME/CEU
Credits!
See website
for details.
PCMH
Pending Approval for CME/CEU Credits!
See website for details.
W HY YOU SHOULD SPONSOR
POSITION
your company
as a leading
solutions and
service provider
MEET
your market
SHOWCASE
new technology
innovations
INCREASE
brand awareness
GENERATE
leads and new
business
DEVELOP
new and
current client
relationships
To register, please visit: www.worldcongress.com/PCMH • Call: 800-767-9499 • Email: wcreg@worldcongress.com

3. D AY ONE – T u e sd ay, J u n e 2 3 , 2 0 1 5
7:30 am –
8:30 am
Registration and Morning Coffee
P r e - S u mm i t W o r k s h o p
8:30 am –
11:45 am
Thereisa15minutecoffeeandnetworkingbreak
from10:00–10:15am
WORKSHOP: Build a Solid Foundation for Care and Engagement Using the Patient Centered
Medical Home Model
While the specific definition of a Patient Centered Medical Home (PCMH) may vary from place to place, the main functions and attributes making up the
foundation of this model of care are the same across the country. In this in-depth workshop, explore what separates a PCMH from a typical primary care
practice, how each attribute of a PCMH influences protocols and processes, how to engage practices to encourage PCMH activities, as well as how
team-based care is a vital activity in the model.
• Define what makes a PCMH different from other models of care to understand how using it can result in providers better achieving the goals of the Triple Aim
• Identify vital staff members and each of their responsibilities to improve quality and clinical outcomes
• Learn how to engage primary care practices to join the PCMH initiative through changes in the community
• Discover how the PCMH model can address unknown patient needs, chronic registries
• Delve into the five functions and attributes of a PCMH designed to achieve success:
* Comprehensive Care * Patient Centered * Coordinated Care * Accessible Services * Quality and Safety
• Explore how behavioral health integration can impact clinical outcomes and attain population health goals
• Outline methods to gain administration and IT buy-in on behavioral health integration to improve clinical outcomes and reduce costs
• Partner with organizations within the community to engage PCMH members and reduce overall hospital admissions
Scott Callahan, MD
Medical Director, PCMH
Cincinnati Children’s Hospital
Medical Center
Colleen Kraft, MD
Medical Director, Health Network
Cincinnati Children’s Hospital
Medical Center
Bryan Hatcher, MDiv, LCSW
Chief Operating Officer
CareNet Counseling,
Wake Forest Baptist Health
11:45 am –
1:15 pm
Lunch on Your Own/Main Summit Registration
M a i n s u mm i t
Promote Collaboration and Efficiencies Among Providers to Improve Team-Based Care
1:00 pm –
1:15 pm Chairperson’s Welcome and Opening Remarks
Judith Steinberg, MD, MPH
Deputy Chief Medical Officer, Commonwealth Medicine
UMass Medical School
1:15 pm –
2:00 pm
Define the PCMH Model and Team-Based Care to Gain Patient and Staff Buy-In
As the Patient Centered Medical Home model of care continues to grow throughout the nation, there are varying definitions and terms in each PCMH.
In this session, discuss what the components of a PCMH are, what makes it different, and the inner-workings of the model.
• Review specific PCMH terminology and explore ways to communicate to staff and patients in layman’s terms
• Investigate the roles and boundaries of team members to understand each person’s responsibilities and their contribution to the model of care
• Compare the team-based model of care versus traditional primary care to recognize the differences in clinical outcomes
Rhonique Shields Harris, MD, MHA, FAAP
Chief Medical Officer, Vice President, Medical Affairs, Health Services for Children with Special Needs, Inc
Vice Chair, D.C. Primary Care Association
2:00 pm –
2:45 pm
PANEL DISCUSSION: Implement Team-Based Care to Improve the Efficiency of the PCMH
Discover innovative strategies and methods to overcome common challenges faced when implementing team-based care in different settings.
• Recognize the key personnel necessary to manage the database, care coordination efforts, communications with referring providers, and other
important tasks to ensure efficiency
• Explore how to delegate responsibilities in different settings to improve patient and provider satisfaction
• Hear how to navigate staff turnover and shifting responsibilities as the team rebuilds throughout the PCMH accreditation process
Moderator:
Lilian Alevato, MD, MBA, CHA, FAACM, PCMH-CCE
Chief Quality Officer, Chief Compliance Officer
Starrus Medical Group
Panelists:
Bryan Hatcher, MDiv, LCSW
Chief Operating Officer
CareNet Counseling,
Wake Forest Baptist Health
Sarah Staley, PhD, MPH
PCMH Chief Clinical Officer
Rockville Internal Medicine
Group
Rhonique Shields Harris, MD, MHA, FAAP
Chief Medical Officer, Vice President,
Medical Affairs, Health Services for
Children with Special Needs, Inc
Vice Chair
D.C. Primary Care Association
To register, please visit: www.worldcongress.com/PCMH • Call: 800-767-9499 • Email: wcreg@worldcongress.com

4. D AY ONE – T u e sd ay, J u n e 2 3 , 2 0 1 5 ( c o n t i n u e d )
2:45 pm –
3:15 pm
Networking and Refreshment Break
3:15 pm –
4:00 pm
Analyze Staff Protocols and Procedures within a PCMH to Maximize Efficiency and Productivity
Use lean methodology and communication to improve productivity and efficiency in a team-based approach to care.
• Identify communication gaps within staff protocols, the chain of command, and team responsibilities to improve collaboration and decrease misunderstandings
• Discover methods to implement in procedures to anticipate the needs of patients, the team, and the model to be proactive instead of reactive
• Explore how to create efficient workflows that differ between staff members to incorporate their needs and responsibilities
R. Scott Davis, RN, FACHE
Lieutenant Colonel, U.S. Army
Officer in Charge, Family Medicine Clinic, Fort Belvoir Community Hospital
4:00 pm –
5:00 pm
ROUNDTABLE Discussions: Birds of a Feather
What works in one setting may not in another — Or may not be feasible to try all together. During these roundtable discussions, attendees split into groups to meet
their ‘birds of a feather’ peers who share similar experiences, challenges, and opportunities based on the type of organization they represent. The facilitator poses
questions and topics of discussion to the room that each group individually discusses to come up with solutions that can be directly applied in their type of setting.
Roundtable #1 Roundtable #2 Roundtable #3 Roundtable #4
Large Hospitals and
Health Systems
Mid-Sized Hospitals and
Health Systems
Patient Centered
Medical Homes
Those Interested in Becoming a
Patient Centered Medical Home
Facilitator:
Judith Steinberg, MD, MPH
Deputy Chief Medical Officer, Commonwealth Medicine
UMass Medical School
*Roundtable topics are subject to change. To view the most updated agenda please visit www.worldcongress.com/PCMH
5:00 pm –
6:00 pm
Cocktail and Networking Reception
D AY t w o – W e d n e sd ay, J u n e 2 4 , 2 0 1 5
8:00 am –
8:30 am Registration and Morning Coffee
8:30 am –
8:45 am Chairperson’s Welcome and Review of Day One
Judith Steinberg, MD, MPH
Deputy Chief Medical Officer, Commonwealth Medicine
UMass Medical School
8:45 am –
9:30 am
Understand the Importance of Behavioral Health Integration on Patient Outcomes
The newest NCQA factor to attain PCMH accreditation is behavioral health integration, a huge feat to overcome for many.
• Examine metrics from integrated settings to gain an inside look on the impact on clinical outcomes
• Review a summary of the PCMH standards that have a behavioral health component to understand the impact on accreditation
• Investigate a description of the full set of PCMH standards in relation to behavioral health integration
• Hear an in-depth discussion on how behavioral health integration can be operationalized within each of the PCMH standards
Laura Galbreath, MPP
Director, SAMHSA-HRSA, Center for Integrated Health Solutions
National Council for Behavioral Health
9:30 am –
10:15 am
CASE STUDY: Outline Best Practices to Encourage Team Collaboration
Providers involved in team-based care must transition from a leadership role to a team member role. In this case study, hear how one organization suc-
cessfully managed this transition and other common obstacles unique to this model since initiating its team-based care approach.
• Discuss how staff turnover was handled to ensure the quality of patient care was not impacted
• Learn how the organization successfully managed to shift providers’ mindsets from being the leader to being a contributing team member
• Identify responsibilities that should be clearly defined so that each team member is clear as to their role to avoid redundancies, ensure important
activities aren’t assumed to be addressed by another team member, and better improve team communication and collaboration
Betty M. Brown, RN, BSN, CHPN
Medical Home Director
South Tabor Family Physicians LLP
To register, please visit: www.worldcongress.com/PCMH • Call: 800-767-9499 • Email: wcreg@worldcongress.com

5. D AY t w o – W e d n e sd ay, J u n e 2 4 , 2 0 1 5 ( c o n t i n u e d )
10:15 am –
10:45 am
Networking and Refreshment Break
L e v e r a g e T e c h n o l o g y t o E n h a n c e P C M H O p e r at i o n s
10:45 am –
11:30 am
CASE STUDY: Leverage Technology to Improve Scheduling Efficiency and Recognize
Treatment Opportunities
Hear how one PCMH used technology to improve patient satisfaction as well as efficiency and clinical outcomes.
• Discover how to gain buy-in from staff to use the technology and software to increase scheduling efficiency
• Explore best practices to encourage patients to use the tools and technology available to improve their overall health
• Examine data through analytic software to improve quality outcomes and recognize opportunities
Donna McCloskey
Director, Patient Centered Medical Home,
Assistant Director of Operations
Skylands Medical Group
Deborah Pirrello
Health Technology Manager/Trainer
Skylands Medical Group
11:30 am –
12:15 pm
Recognize the Clinical Benefits of Virtual Tools and Specialty Providers to Patients
In this session, learn how to utilize virtual tools available to patients to streamline processes and improve treatment methods.
• Outline IT standards that integrate the goals of Accessible Services and patient satisfaction to bring the care team and patients closer
• Analyze the clinical impact of a variety of patient technology tools such as:
* Building a Patient Portal to give patients access to charts, immunizations, refill prescriptions, schedule same day appointments, other
medical information
* Creating a system for E-Visits to address simple illnesses such as colds
* Enabling patients to email staff to answer general health and treatment questions
• Leverage specialty providers to improve patient satisfaction and access to care
Regina M. Julian, MHA, MBA, FACHE
Chief, Primary Care (PCMH)
Defense Health Agency, Military Health System
12:15 pm –
1:30 pm
Luncheon
Explore Solutions to Financial Sustainability within the PCMH model
1:30 pm –
2:15 pm
Payer Perspective — Understand Why Health Plans Prefer the PCMH Model
In this session, hear directly from payer organization to understand why they support the PCMH model and what they’re doing to encourage organizations
to become a PCMH.
• Outline the benefits the health plan sees from PCMHs that supports population health strategies and high risk case management
• Explore how blended funding methods and wrap around clinical programs significantly decrease medical and pharmacy costs
• Review data that proves improved clinical outcomes such as an increase in primary care visits, decreased hospital admissions, and more
Lauren Morton, MPA, CPEHR
Clinical Program Manager, Delivery System Integration
Blue Cross Blue Shield of Rhode Island
2:15 pm –
3:00 pm
Evaluate PMPM Deals and Other Payer-Provider Financial Arrangements that Mutually
Benefit Both Parties
One of the long-standing questions that PCMHs face is how to sustain financial stability. Explore a variety of long-term strategies and different
arrangements being utilized or explored, including PMPM deals, that can lead to increased financial stability of the model.
• Analyze the benefits of PMPM deals and how they are being used to pay for care coordination
• Explore how to maximize the financial outcome with shared savings deals with payers
• Articulate a successful argument to encourage private payer deals to expand the patient database
Annette Klein
PCMH Director
UPMC Health Plan
3:00 pm Close of Summit
To register, please visit: www.worldcongress.com/PCMH • Call: 800-767-9499 • Email: wcreg@worldcongress.com

6. Registration Fee: Register By
3/27/2015
Register By
4/24/2015
Register By
6/23/2015
Standard
Conference $ 1695.00 $ 1995.00 $ 2295.00
Conference Plus Workshop $ 1995.00 $ 2295.00 $ 2595.00
Workshop Only $ 300.00 $ 300.00 $ 300.00
Health Plans
Conference $ 1395.00 $ 1695.00 $ 1995.00
Conference Plus Workshop $ 1695.00 $ 1995.00 $ 2295.00
Workshop Only $ 300.00 $ 300.00 $ 300.00
Care Providers
Conference $ 795.00 $ 1095.00 $ 1395.00
Conference Plus Workshop $ 1095.00 $ 1395.00 $ 1695.00
Workshop Only $ 300.00 $ 300.00 $ 300.00
Government
Conference $ 495.00 $ 495.00 $ 495.00
Conference Plus Workshop $ 795.00 $ 795.00 $ 795.00
Workshop Only $ 300.00 $ 300.00 $ 300.00
Fee for conference includes welcome coffee, lunch, reception, refreshments, and web-
based conference documentation available pre- and post-event, accessible through
password-protected website. Checks in U.S. funds drawn from U.S. bank payable to:
WC Research Inc. No personal checks accepted.Verification may be required for rate
approvals. Please contact us should you have any special needs.
SPECIAL TEAM DISCOUNTS: Your organization may
send ONE executive FREE for every three delegates
registered. All registrations must be made at the same time
to qualify. To register your team, contact us at 800-767-9499.
Participant Substitution and Cancellations:
Your registration may be transferred to a member of your organization up to
24 hours in advance of the conference. Cancellations received in writing on
or before 30 days prior to the start of the event will be refunded, less a $395
administrative charge. No refunds will be made after this date; however, the
registration fee less the $395 administrative charge can be credited to another
World Congress conference if you register within 6 months from the date of
this conference. In case of conference cancellation,World Congress’ liability
is limited to refund of the conference registration fee only. World Congress
reserves the right to alter this program without prior notice.
Satisfaction guaranteed: World Congress stands behind the quality of its
conferences. If you are not satisfied with the quality of the conference, a credit will
be awarded towards a comparable World Congress conference of your choice.
Best Value
PRSRT STD
U.S. Postage
PAID
Gallery
World Congress
500 West Cummings Park, Suite 5200
Woburn, MA 01801
HL15010
WEBSITE
WorldCongress.com/
PCMH
Register Now! E-MAIL
wcreg@worldcongress.com
Venue:
Hilton Alexandria Mark Center
5000 Seminary Road
Alexandria, VA, 22311
Phone: 703-845-1010
Fax: 703-845-7662
Room Rate: $229
Cut-off Date: 6/8/15
PHONE
800-767-9499
781-939-2400 outside the U.S.
Please mention WC Research/World Congress
when registering to receive this special rate!
To register, please visit: www.worldcongress.com/PCMH • Call: 800-767-9499 • Email: wcreg@worldcongress.com
S a v e u p t o $ 6 0 0 w h e n y o u r e g i s t e r b y M a r c h 2 7 , 2 0 1 5 !
Payer Perspective — Understand Why Health
Plans Prefer the PCMH Model
• Outline the benefits the health plan sees from PCMHs that supports population
health strategies and high risk case management
• Explore how blended funding methods and wrap around clinical programs
significantly decrease medical and pharmacy costs
• Review data that proves improved clinical outcomes such as an increase in
primary care visits, decreased hospital admissions, and more
Lauren Morton, MPA, CPEHR
Clinical Program Manager, Delivery System Integration
Blue Cross Blue Shield of Rhode Island
Recognize the Clinical Benefits of Virtual Tools
and Specialty Providers to Patients
• Outline IT standards that integrate the goals of Accessible Services and
patient satisfaction to bring the care team and patients closer
• Analyze the clinical impact of a variety of patient technology tools such as:
* Building a Patient Portal to give patients access to charts, immunizations,
refill prescriptions, schedule same day appointments, other medical information
* Creating a system for E-Visits to address simple illnesses such as colds
* Enabling patients to email staff to answer general health and treatment questions
• Leverage specialty providers to improve patient satisfaction and access to care
Regina M. Julian, MHA, MBA, FACHE
Chief, Primary Care (PCMH)
Defense Health Agency, Military Health System
F e a t u r e d c a s e s e s s i o n s :
Examine the Critical Elements of
Team-Based Care,Technology
Integration, and Financial Sustainability
June 23-24, 2015 | Hilton Alexandria Mark Center | Washington, DC
PCMH
Earn CME/CEU
Credits!
See website
for details.The PCMH Team-Based
Care summit