Recruitment Process Outsourcing (RPO) is trending term in global market with customized recruitment processing outsourcing (RPO), talent acquisition solutions & rpo services that delivers business results. Enquire now about recruitment outsourcing process in India, enquiry@manpowergroup.com
Recruitment Process Outsourcing (RPO) Company in India
1. Recruitment Process Outsourcing (RPO) helps set
up of a Fully Staffed Manufacturing Facility in an
unknown, unexplored territory.
It was a regular Monday for me at work and as the head of the Recruitment Process
Outsourcing (RPO) business of ManpowerGroup Services India Private Limited, I was hoping
to see lot of unread mails that would have stacked up on my mailbox over the weekend and
a big to do list prepared before the close of the week, big enough to make my week
productive. After defeating my Monday blues and following my routine, I began to read all
the emails at 5:30 a.m.. Amidst all the unread mails my eyes grabbed the attention of one
mail, which seemed exciting as well as challenging.
A global manufacturer of glass and materials for technology applications, planned to set up
a state of-the-art manufacturing facility to produce optical fibre cable in India. As the global
market leader in optical fibre production, as well as the inventor of the first commercially
viable fibre, the client had all the necessary technological knowhow to establish a new
facility but he was new to our country. Considering the potential this nation has, we could
not be ignored. The client would have possibly sent a Recruitment Process Outsourcing
(RPO) request to many players but I wanted to be the first to respond while corporate India is
just waking up to another hustly bustly week. I seized the opportunity.
Now here was a challenge as well as an opportunity for Experis RPO,
a ManpowerGroupServices India Private limited company.
The challenge: The challenge was that the ManpowerGroup’s existing operations in India
lacked the bandwidth to carry out high volume recruitment in a short period of time.
The first year needs were projected at 275 placements, including 77 manager-level positions
and 198 skilled labor. To meet its launch goals, they needed a recruitment company with a
demonstrated track record in India that could provide an end-to-end Recruitment Process
Outsourcing (RPO) solution focused equally on managers/officers and direct labor.
2. I was refreshed as soon as read through this entire email. I knew me & my team were
equipped to take up the challenge and to demonstrate our expertise and the journey thus
began.
I sent them an email depicting ManpowerGroup Services India Private limited’s expertise
in handling Recruitment Process Outsourcing (RPO). Got ready, reached office (after
my morning chores, ofcourse), had a call with my team and prepared them for what was to
come. We immediately came up with a customized strategy document with a commercial
proposal for the client that he could not refuse. It was accepted as it had elements beyond
recruitment which I was confident he needed but didn’t specify. The client knew that we
were capable to deliver what they expected through our various rounds of interactions
backed by client testimonials and case studies of our innovative customizations.
Experis India developed an end-to-end (Recruitment Process Outsourcing) RPO program
that included dedicated talent acquisition teams for both the management (known as indirect
labor, or IDL) and direct labor (DL) positions. Given the nature of the management roles and
the need to recruit beyond the location of the manufacturing facility, ManpowerGroup’s IDL
team is based at Gurgaon and near the client’s country headquarters near New Delhi. This
was managed by a delivery lead and a team of recruiters from ManpowerGroup Solutions.
To ensure subject matter expertise and seamless alignment with the client’s systems, all
team members received a three-day intensive training on the applicant tracking system and
project management software, as well as training on the fibre business, manufacturing
processes and the traits common to successful candidates in the fibre industry. Out of
interest, I attended one session and got to learn a lot of interesting stuff.
Following closed knit collaboration with the client to build recruiting strategies and analyse
hiring needs, we executed a three-pronged strategy to source quality candidates:
1) Mining the proprietary database,
2) Print advertisements based on an “Employee Value Proposition” brand and
3) On campus program to identify fresh candidates.
Once candidates were sourced, a full-service model included all aspects of recruiting, from
screening and pre-interview coordination to conducting interviews and post offer on-
boarding.
While the delivery of the project I was confident that my team has given their 100% to the
project and we will have satisfied and a loyal business partner at the end of the project. Well
that’s what happened. The result and outcome of the project astonished everyone, while that
was the expectation I had set with my team.
So what was the result? Exeris India, a Manpowergroup India Private Limited company had
successfully filled 277 positions, including 88 IDL roles and 189 IDL roles, resulting in a fully-
staffed manufacturing plant. Streamlined recruitment processes enabled a time-to-fill
average of 52 days for DL and 82 Days for IDL – both considerably lower than the 90-day
target. Moreover, we achieved a candidate-to-hire ratio that was 42% better than the target.
Whats more? The end-to-end recruitment program significantly reduced DL recruitment
cost, plus contained third-party agency costs at 17% of the budget, against a planned 33%
of the budget. Costs savings demonstrated during the program amounted to US $75,000. i.e
around 52 lacs Indian Rupees.
After the project completion we had a small party and celebrated our success. Before I sign
off and get back to work, here is what our client had to say about the entire project "Thanks
to the entire team for closing out or final big class. I think we will look back on the hiring
aspect of the project as a real success story of good strategy and good teamwork in
execution." - HR Lead.
Author- Siby Joseph
Director – Experis Perm & Recruitment Process Outsourcing (RPO)
3. ManpowerGroup Services India Pvt Ltd
For more information about our Recruitment Process Outsourcing(RPO) services, write to us
at enquiry@manpowergroup.com
Website- www.manpowergroup.co.in Toll free - 1800 120 120 000