Are you comfortable being the boss? Many business owners and managers are not comfortable leading and managing people. They are not sure what to do or how to do it. An effective boss is one who helps their people improve their performance and productivity. Learn how to turn your good employees into great employees, producing better and more consistent results. When your people grow, your business will grow. It is time to feel comfortable as the boss.
2. “The worst boss I ever had was….”
“What made them a bad boss was…”
3. Bad Boss
• “Crazy maker”
• Lack of clarity
• Selectively communicate
• Quick to blame people
• Slow to recognize
• Accept mediocrity
• Avoid difficult situations
4. “The best boss I ever had was….”
“What made them a great boss was…”
5. Good Boss
• Fair
• Demanding / recognize
• No hidden agenda
• Good communicator
• Involve people
• Defend / protect people
• Autonomy / freedom
6. Purpose of Today’s Session
Learn to be a more effective boss
• Better people
• Better service
• Better business
16. 4. More Feedback
• Your people want more feedback
• Focused on behavior
• Positive and Neutral
Feedback
17. 5. Assume Positive Intent
• Double Standard
• Why would they do that?
• Focus on behavior
18. 6. Push Work Down
Delegation
• Development
• Succession
• Freedom
19. 7. Unique Strengths
• Marcus Buckingham – What Great
Managers Do
• Capitalize on what is unique about
each person
20. 7 Ways to be more effective
1. Clarity
2. Model the behaviors
3. One-on-ones
4. More feedback
5. Push work down
6. Assume positive intent
7. Unique strengths
21. Effective Manager Coaching
• Experience our coaching service
• Free coaching session
• Learn a foundational skill
• Tools to be effective
Learn how to conduct effective
Employee Development Meetings
