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Segmenting & Targeting the 
Audience
GOTV 2012 and 2004 
• 2012 Obama Winning Coalition: Black, Asian, 
Hispanic, Young, Secular, Single Women 
• 2004 Bush Winning Coalition: White, Hispanic, 
Older, Religious, Married Women
Playing to the Audience 
• MSNBC: 85% editorial; 15% news* 
• Fox News: 55% editorial; 45% news* 
• CNN: 46% editorial; 54% news* 
*Pew Research 2007-2012 Study 
***
24/7/365 Specialized Media 
• 24-Hour Sports 
• 24-Hour Wall Street 
• 24-Hour Animals 
• 24-Hour Home and Garden 
• 24-Hour Cooking 
• 24-Hour Music 
• 24-Hour …
Legacy “Pitching” 
• Executives 
• Travelers 
• Music Fans 
• Sports Fans
That Was Then, This is Now 
• More Change in the Last Two Years Than the 
Previous 50 Years 
• $500 Billion Ad Industry; $120 Billion Online* 
• “First-Party” Data: User Has a Relationship 
with Social Media or Google Search 
• “Third-Party” Data Derived from PC “Cookies” 
or Mobile ID 
* The Economist: Advertising Special Report
Demographics and Algorithms
Unilever “Real Curves” 
Campaign 
• Dove Research: Only 4 Percent of 
Respondents Thought They were 
Beautiful 
• 80 Percent Believe That Every Woman 
Has Something That Makes Her 
Beautiful
Reaching the Target 
Demographic 
• Glamour, Allure and Vogue 
• “Evolution” Viral Web Video 
• Pro-Age Line Celebrating Older Women 
• Billboard and Bus Advertising
Market Segmentation and 
Targeting Strategy 
• Demographics: Age, Education, 
Occupation, Gender, Orientation, 
Income, Family Status, Religion and 
Geography 
• Algorithms Can Sift Through the 
Data. 
• Audiences Can Be Targeted 
• One Size Does Not Fit All
Why “Real Curves” Failed in 
Taiwan 
• “There Are No Ugly Women, Only Lazy 
Ones” 
• Cultural Differences Can Make a 
Difference Whether A CampaignWorks 
or Not
Beware of “Pigeonholing” 
• People May Not Want to Be Dumped in 
Demographic Buckets 
• People May not Want to Be Seen as Mere 
Statistics
And of course … Privacy 
Concerns
Who Are Your Target Audiences? 
How Will You Reach Them?

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Segmentation.ppt

  • 1. Segmenting & Targeting the Audience
  • 2. GOTV 2012 and 2004 • 2012 Obama Winning Coalition: Black, Asian, Hispanic, Young, Secular, Single Women • 2004 Bush Winning Coalition: White, Hispanic, Older, Religious, Married Women
  • 3. Playing to the Audience • MSNBC: 85% editorial; 15% news* • Fox News: 55% editorial; 45% news* • CNN: 46% editorial; 54% news* *Pew Research 2007-2012 Study ***
  • 4. 24/7/365 Specialized Media • 24-Hour Sports • 24-Hour Wall Street • 24-Hour Animals • 24-Hour Home and Garden • 24-Hour Cooking • 24-Hour Music • 24-Hour …
  • 5. Legacy “Pitching” • Executives • Travelers • Music Fans • Sports Fans
  • 6. That Was Then, This is Now • More Change in the Last Two Years Than the Previous 50 Years • $500 Billion Ad Industry; $120 Billion Online* • “First-Party” Data: User Has a Relationship with Social Media or Google Search • “Third-Party” Data Derived from PC “Cookies” or Mobile ID * The Economist: Advertising Special Report
  • 8. Unilever “Real Curves” Campaign • Dove Research: Only 4 Percent of Respondents Thought They were Beautiful • 80 Percent Believe That Every Woman Has Something That Makes Her Beautiful
  • 9. Reaching the Target Demographic • Glamour, Allure and Vogue • “Evolution” Viral Web Video • Pro-Age Line Celebrating Older Women • Billboard and Bus Advertising
  • 10. Market Segmentation and Targeting Strategy • Demographics: Age, Education, Occupation, Gender, Orientation, Income, Family Status, Religion and Geography • Algorithms Can Sift Through the Data. • Audiences Can Be Targeted • One Size Does Not Fit All
  • 11. Why “Real Curves” Failed in Taiwan • “There Are No Ugly Women, Only Lazy Ones” • Cultural Differences Can Make a Difference Whether A CampaignWorks or Not
  • 12. Beware of “Pigeonholing” • People May Not Want to Be Dumped in Demographic Buckets • People May not Want to Be Seen as Mere Statistics
  • 13. And of course … Privacy Concerns
  • 14. Who Are Your Target Audiences? How Will You Reach Them?