This document outlines a presentation about using social media in higher education. The presentation discusses developing a social media strategy, including planning, discovering the conversations happening on different platforms, and determining the right times to engage. It encourages building awareness of an institution's social media presence, creating interest through posts, and providing useful information to build a community. The presentation also notes the importance of being regular, transparent, consistent with messaging, and assessing/evolving social media strategies over time. It emphasizes that most people now use social media and institutions need to thoughtfully engage on these relevant platforms.
The Times, They Are a-Changin: Social media in higher education
1. The Times, They Are a-Changin:
Social media in higher education
Tuesday, April 14, 2015, 3:45-4:45 PM
Session ID 3178
Presented by: Kess Knight, University of Minnesota
2. AACRAO – Baltimore 2015 Session ID: ####
Session Rules of Etiquette
• Please silence your cell phone/pager
• Please complete the session evaluation using the AACRAO
mobile app or the paper form in your registration packet, drop
boxes are available throughout the convention center.
• If you must leave the session early, please do so as discreetly as
possible
• Please avoid side conversation during the session
Thank you for your cooperation!
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Learning Outcomes
• Why are we using it?
• Where are the conversations happening?
• When is the right time?
Hashtags for the presentation: #AACRAOsocial
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4/16/2015
Social media: Websites and applications that enable users to create and
share content or to participate in social networking. -Oxford Dictionary
7. “We don’t have a choice on
whether we DO social media,
the question is
how well we DO it.”
– Erik Qualman
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Everyone from the Pope….
….to your dog is using it.
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Facebook Twitter Pinterest Instagram LinkedIn
Online adults 71% 23% 28% 26% 28%
18-29 year olds 87% 37% 34% 53% 23%
Among online users, % who use…
+16% +8%
% increase in 18-29
year olds since 2013
*As of September 2014
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Summary/best practices
Be regular and timely
Be transparent and honest
Be consistent with your voice
Be flexible and stay human
Assess and evolve
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Thank You!
Kess Knight
knigh161@umn.edu
@kessknight
Please complete the session evaluation using the
AACRAO mobile app or the paper form provided in
your registration packet.
Session ID 3178
Hinweis der Redaktion
What is social media
The conversation is happening with or without you. It’s your decision whether to hide or to actively participate and shift perceptions.