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Kenneth Wise
1010 Emerson St
APT 205
DENVER, CO 80218
303-810-6699
wisekennethw@gmail.com
Career Summary
Years’ Experience:5
Roles:Data Entry Clerk, Cust Service Representative, Admin Asst - Junior (Medical),
Insurance Verif/Author Clerk, Medical File Clerk, Medical Customer Service Rep, Medical
Data Entry Clerk, Patient Registration, Word Processor, Customer Service Rep., Claims
Mgr/Supvr
Industries:Insurance (Health), Insurance (Other), Insurance Agents/Brokers, Insurance
(Casualty), Insurance (Title), Insurance (Life)
Professional Skills:Typing 45-60 WPM, Customer Service, Sales, Alpha 6,000-8,000 kph, 10
- key accounting, Internet, Supervise 1-5, Numeric under 6,000 kph, Medical Terminology,
Medical Claims, HIPAA Compliance-Patient Privacy Rule, Data Entry Alphanumeric, Billing,
Call Center, CSR / Customer Service Experience, Order Entry / Data Entry, Audit, Training
and Development, Medical Transcription/Records, Medical Records
Technical SkillsMS Word, MS Excel, Medi.com
Work Experience
Claims Rep I at Anthem Blue Cross Blue Shield
8/2013-2/14 Compensation: $13.22 hourly
PAGE3
Medical Records Retrival Specalist at Humana
5/2012-8/2013 Compensation: $15.00 hourly
Retrieved medical records from various medical offices and hospitals scanned and uploaded into our system.
Traveled through out the state
Customer Service at OfficeTeam Medical
7/2011-08/11 Compensation: $8.49
Different assignments
Claims Encounter Specialist at EMSC/AMR
2/2009-01/2010
Compensation: $11.89 hourly
Daily update of accounts after reviewing for errors,authorization for paymentand verify discrepancies on account.Average
number ofaccounts daily . Actively responded to inbound and outbound calls in a timely, professional manner.
Security Guard at ABM Security
1/2008-10/2008
Compensation: $10.50 hourly
Monitor all securitycameras.Patrol parking garage & grounds.Advise tenants & guestof property rules
Admitting Rep at UNM HOSPITALS
9/2007-12/2007
Compensation: $9.50 hourly
Update patients information,Gather financial information Advice patients of the rights
Customer Service at Colorado Access
8/2003-08/2004
Provided customer service on claim status. HMO for Medicaid advised members oftheir benefit’s
.
PAGE3
Customer Service at Anthem Blue Cross Blue Shield
8/2002-8/2003
Compensation: $12.50 hourly
Anthem Blue Cross /Blue Shield - Denver CO Customer Service Representative: * Provided customer service on claim
status * Assistin training and developmentof new employees * Performed dailyauditof work for supervisor.
Insurance verification at Swedish Medical Center
1/2001-07/02
Swedish Medical Center - Englewood COCustomer Service Representative / Insurance Verification : * Provided customer
service on insurance verification * Updated information dailyin computerized system.
PAGE3

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Kenneth Wise New Resume 072014

  • 1. PAGE3 Kenneth Wise 1010 Emerson St APT 205 DENVER, CO 80218 303-810-6699 wisekennethw@gmail.com Career Summary Years’ Experience:5 Roles:Data Entry Clerk, Cust Service Representative, Admin Asst - Junior (Medical), Insurance Verif/Author Clerk, Medical File Clerk, Medical Customer Service Rep, Medical Data Entry Clerk, Patient Registration, Word Processor, Customer Service Rep., Claims Mgr/Supvr Industries:Insurance (Health), Insurance (Other), Insurance Agents/Brokers, Insurance (Casualty), Insurance (Title), Insurance (Life) Professional Skills:Typing 45-60 WPM, Customer Service, Sales, Alpha 6,000-8,000 kph, 10 - key accounting, Internet, Supervise 1-5, Numeric under 6,000 kph, Medical Terminology, Medical Claims, HIPAA Compliance-Patient Privacy Rule, Data Entry Alphanumeric, Billing, Call Center, CSR / Customer Service Experience, Order Entry / Data Entry, Audit, Training and Development, Medical Transcription/Records, Medical Records Technical SkillsMS Word, MS Excel, Medi.com Work Experience Claims Rep I at Anthem Blue Cross Blue Shield 8/2013-2/14 Compensation: $13.22 hourly
  • 2. PAGE3 Medical Records Retrival Specalist at Humana 5/2012-8/2013 Compensation: $15.00 hourly Retrieved medical records from various medical offices and hospitals scanned and uploaded into our system. Traveled through out the state Customer Service at OfficeTeam Medical 7/2011-08/11 Compensation: $8.49 Different assignments Claims Encounter Specialist at EMSC/AMR 2/2009-01/2010 Compensation: $11.89 hourly Daily update of accounts after reviewing for errors,authorization for paymentand verify discrepancies on account.Average number ofaccounts daily . Actively responded to inbound and outbound calls in a timely, professional manner. Security Guard at ABM Security 1/2008-10/2008 Compensation: $10.50 hourly Monitor all securitycameras.Patrol parking garage & grounds.Advise tenants & guestof property rules Admitting Rep at UNM HOSPITALS 9/2007-12/2007 Compensation: $9.50 hourly Update patients information,Gather financial information Advice patients of the rights Customer Service at Colorado Access 8/2003-08/2004 Provided customer service on claim status. HMO for Medicaid advised members oftheir benefit’s .
  • 3. PAGE3 Customer Service at Anthem Blue Cross Blue Shield 8/2002-8/2003 Compensation: $12.50 hourly Anthem Blue Cross /Blue Shield - Denver CO Customer Service Representative: * Provided customer service on claim status * Assistin training and developmentof new employees * Performed dailyauditof work for supervisor. Insurance verification at Swedish Medical Center 1/2001-07/02 Swedish Medical Center - Englewood COCustomer Service Representative / Insurance Verification : * Provided customer service on insurance verification * Updated information dailyin computerized system.