1. KENNETH P TURANO PMP, CSM
16 Gibson Boulevard, Valley Stream, New York 11581 H: 516-825-4325 C: 516-385-7284 kpturano@aol.com
PROFESSIONAL SUMMARY
A proven Information Technology Professional with effective leadership, management, program/project
management (PMOs (setup, run, member & participant), “projectized” & matrix managed models), visionary and
hands-on technical services experience. Target clientele included Fortune 500 companies within the Health Care,
Financial Services, Human Resource-HCM and Telecommunication disciplines.
• Led teams (as an active PMP and Certified Scrum Master (CSM)) throughout rigorous software
development/implementation lifecycles (using Waterfall, Agile, PMBOK methodologies) providing business
solutions across various platforms, comprising legacy (mainframe), mid-range, distributed client/server, and
web/B2B e-commerce.
• Managed budgets more than $20 million, as well as technology staff greater than 100 professionals (i.e., Project
Managers, Business/Data Analysts, Application Developers, DBAs, QA Testers, Architects, Security, System
Operators of Operating and Network Systems, Change/Release Management resources, Call Center resources,
etc.). Solid track record of building, utilizing, and managing strong teams to deliver cost effective business
technology solutions.
• Experienced in Infrastructure information technology (IT) context regarding an enterprise's entire collection
of hardware, software, networks, data centers, facilities and related equipment used to develop, test,
operate, monitor, manage and/or support information technology services.
SKILLS
Business/Technology skills include, but not limited to:
 Application Development  Pgm/Project Mgmnt. (PMP, CSM)  Quality Assurance
 Strategic Planning  Infrastructure, Data Center  Technical Leadership
 Enterprise Architecture (SOA)  Process Improvement (BPM)  Problem Solving
 Effective Communications/Collaboration  Budget/Cost Control  Rightsizing Staff
 Data Warehouse  Business Intelligence  Finance
 Web Development (Internet, Intranet)  Waterfall Methodology  Scrum/Agile Methodology
Technologies/Tools Experienced:
 J2EE/Java/Web Services/SOAP/Struts  MVC,JSP, Servlets, Beans, EJB  XML,HTML,DHTML,XSLT,CSS
 SOA: Governance, MVC, MDA, UML, OO  Java, JavaScript  Oracle, PL/SQL, DB2, MS-SQL
 HP Quality Center/ALM (Test
Management, Integration & Load Tests)
 .Net, VS-Basic, ASP  Entrust, SSL, LDAP
 Tivoli, HP OpenView  WebSphere, MQ/EAI  COBOL, CICS, C,C++, CGI/Perl
 MS Office, Visio, MS Outlook/Exchange,
Sharepoint
 MS-Project, Project Workbench,
Clarity/PPM Tool
 Cognos (BI), Business Objects
 Cisco Networks, EMC/SAN, Veritas  Hardware: IBM, Sun, HP/UX  IVR: Nortel (Call Director)
 Lotus Notes/Domino  LAN/WAN, FrameRelay, TCP/IP  ERP: PeopleSoft; CRM:
Salesforce
 SDLC Methodologies: PMBOK,
Waterfall, Agile/Jira, RUP, Method/1,
Custom
 CVS, Endevor  Mainframe, Distributed, EDI
platforms
 Metastorm BPM/BPA  Disaster Recovery  Data Warehouse/ETL/Database

2. PAGE TWO KEN TURANO
PROFESSIONAL EXPERIENCE
Emblem Health: New York City, New York 2011 - 2016
Program/Senior Project Manager
• Sr. Project/Program Manager for a portfolio up to twelve plus simultaneous IT projects (PPO & HMO Claims centric) serving
NY State, CMS, Medicare, Medicaid, Vendors/Delegates, HIPAA, Other Health Insurance Providers, etc. performing strategic
planning, defining and maintaining PM standards, as well as satisfying budget expectations/responsibilities and accountabilities.
• Collaborated regularly with Sr. Management, PMO, Project Managers and Business as necessary regarding funding, schedules,
approvals, status, deliverables, standards, requirements, staffing, recommendations, change requests, defect management, etc.
• Provided Senior Project/Program Management services (strong MS-Project, MS-Office skills) to the Information Technology -
Information Management-Business Intelligence Enterprise Data Warehouse organization. Supporting these Business/Data areas:
HMO, PPO & Pharmacy Claims, Providers, Members, Benefits, Brokers, Government Programs, Lab Results, Health
Information Exchange (HIE-work efforts/challenges: ICD-10, standardization, interoperability, EHR, EMR, data issues), etc.
across Mainframe, Distributed, IVR and EDI platforms. Project Managed various workflows associated with Claims processing.
• Created, maintained and worked Project Management Offices (PMOs) to standardize & align to strategic objectives
• Five (5) years functional experience planning, managing and coordinating simultaneous multiple large-sized complex projects
o e.g., ICD-10 (International Classification of Diseases)
• Managing resources, schedules, financials, quality toll gates, risks, issues, change requests, various reports through the SDLC
JP Morgan Chase: New York City, NY 2003 - 2011
Vice President, IT Program/Project Management
• Lead the Program and Project Management services of Managed Accounts Integration/Load/Stress Testing within the Broker
Dealer Services (BDS) division. Securities: Mutual Funds, Equities, Options and Fixed Income. AML/KYC compliancy.
• Successfully Project managed a $1.1M Managed Accounts Integration Testing project for the Chase Investor Services
Corporation (CISC).
• Lead Program and Project Managed services within BPM Center of Excellence to implement and standardize a Global Fax
Workflow Automation (GFWA) solution, including software, DB, network and infrastructure. Managing Global Risk.
• Project Managed various technologists on/offshore (i.e., Satyam, Infosys and Mphasis) and managing Global Risk.
• As Chief Architect… Provided world class architectural and strategy solutions in support of the Retail Banking goal toward
standardizing information technology.
• Lead and managed various Business and IT application and infrastructure personnel to promote the sharing, reuse and
standardization of technology across 500+ Branches, 1800+ ATMs, Internet and Call Center Channels.
White Amber, Inc. Lake Success, New York 1998 – 2003
Senior Vice President, Chief Technology Officer
Hyperlinks: Ken Turano-Computer World Article Ken Turano-Press Release or…Google “Kenneth Turano at White Amber”
• One of three cofounders of White Amber, Inc.(Venture Capital start-up & acquired by Taleo in 2003) responsible for formulating
a technology vision, hands-on and strategy to launch this new HR - Human Capital Management (HCM) business, delivering a
unique ASP (Application Service Provider) model to Fortune 500 companies. Mission: Hosted application finds, manages and
pays contingent staff filling a void in human resources management. Customers: JP Morgan Chase, Xerox, Avis Rent A Car
System Inc., First Union Corp., Entergy Corp. et al… Managing Global Risk.
Verizon Corporation (Bell Atlantic, NYNEX) 1998 and Prior
Positions: Information Technology (Technical Director, Program/Project Manager, Sr. Programmer Analyst)
EDUCATION AND TRAINING
BBA/BS, Hofstra University: Computer Science
Project Management Institute (PMI) Member; PMP Certified & Active; Certified Scrum Master (CSM)
Director of FOUNDATION’s Install/1, Method/1 (Andersen Consulting (now Accenture))
Chairman: Northeast Regional User Group (Accenture): CASE/Project Management/Methodology
Information System Quality Assurance Award: (Plug-ins/APIs - Zero Defects)
HR-XML Consortium member/Lead