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How Consumers Use Technology :
And Its Impact on Their Lives
Presented by: Kehley McMahon
INTRODUCTION
The Internet today is a widespread information and content infrastructure.
Used in the early beginnings as a means to conduct research and check emails,
the Internet now helps society pay bills, buy clothing, learn new skills, order
groceries, control home appliances and even see a doctor.
The Internet has become a necessity for modern living, society is almost always
online, at times, without even realising it.
EVOLUTION OF THE INTERNET
Source: Key Communications - Internet Speed Throwback
1989/1990
‘World Wide Web’ established
1991
‘World Wide Web’ made public
1994
Yahoo Domain registered
Amazon launched
44.4 million users
1995
Microsoft Internet Explorer V1 released
1998
Google Search and WiFi introduced
1999 - Use of Broadband & WiFi increasing
Bluetooth and Myspace introduced
Napster (peer to peer sharing)
Blogger (first blogging platform)
2000
Google AdWords (now Google Ads)
launched
412.8 million users
2004
TheFacebook (now Facebook) launched
Mozilla Firefox released
2005
YouTube launched
1.026 billion users
2006
Twitter is launched
2007 -WiFi enabled smartphones are available
Netflix makes shift to on - demand
streaming
Apple releases the iPhone
The hashtag # is established
2008
Google Chrome browser is launched
2010
Instagram is launched
1.992 billion users
2012
WiFi is now in 25% of homes world wide
2016
282 million selfies had been posted
3.408 billion users
2019
4.388 billion users
Source: Visual Capitalist - Timeline: The 30-Year History of the World Wide Web
GLOBAL DIGITAL SNAPSHOT
Source: Datareportal - Digital 2019 - Q2 Global Digital Statshot
Source: Datareportal - Digital 2019 - Q2 Global Digital Statshot
Source: Worldatlas - List Of Countries By Internet Users
INTERNET USE: DEVICE PERSPECTIVE
Source: Datareportal - Digital 2019 - Q2 Global Digital Statshot
DEVICES OWNED
The three main devices used to
connect consumers to the Internet are
the smartphone, tablet and laptop.
The Internet can be accessed by a
variety of other devices, to provide
products and services to the
consumer. These are, but not limited
to:
- Smart TV’s
- Fridges
- EFTPOS machines
- Vehicles
- Home lighting & security systems
96% Smartphone
36% Tablet
71% Laptop
Source: Globalwebindex - Digital Snapshot: Global
HOW CONSUMERS SEARCH FOR INFORMATION
Transactional
When a user is searching
with intent to make a
purchase.
- ‘flights to New York’
- ‘purchase an iPhone’
Navigational Informational
When a user wished to
visit a specific site or
vendour.
- ‘Adidas crop top’
- ‘Netflix’
When a user is searching
for specific information.
- ‘How to stop fruit flies’
- ‘How to cook the perfect
steak’
Source: TextBroker - Types of Searches, Transactional, Navigational, Informational
ONLINE VIDEO TRENDS
Source: Biteable - 55 Video Marketing Statistics for 2019
- 75% of video plays are on mobile devices, with 92%
of those viewers sharing the video with someone else.
- 78% of the population watch online videos once a
week with 55% of people watching videos online daily.
- 33% of viewers will stop watching a video after 30
seconds, 45% by one minute, and 60% by two
minutes.
- Social media posts with video have 48% more views.
- Over 1.9 billion people use YouTube, almost a third of
the Internet.
- Facebook has over 8 billion video views per day.
- Snapchat users watch 10 billion videos each day.
Source: Visual Capitalist - What Happens in an Internet Minute in 2019
CONSUMER SPEND ONLINE
Source: Datareportal - Digital 2019: Global Digital Overview
The Internet is now used for more than just a way to send and receive communications or conduct research. Over the years the Internet and consumer’s use
of the Internet has evolved into a giant network of people and ‘things’ connected online. This includes, but is not limited to wearable devices, home
appliances, ATM’s and even components of large machinery.
It is clear that with Broadband Internet becoming cheaper and more readily available, an increase in WiFi compatible devices and smartphone ownership
skyrocketing, that the future of the Internet lands with ‘IoT’ and it is here to stay.
Source: Code for Billion - Evolution of Internet of Things(IoT)
17/9
SUMMARY = ‘IoT’
Sources
Visual Capitalist - Timeline: The 30-Year History of the World Wide Web
https://www.visualcapitalist.com/30-year-timeline-world-wide-web/
(accessed 19/9)
Key Communications - Internet Speed Throwback
https://www.keycomm.com.au/history-of-internet-in-australia/facebook-pos
t-internet-speed-throwback/ (accessed 19/9)
Datareportal - Digital 2019 - Q2 Global Digital Statshot
https://datareportal.com/reports/digital-2019-q2-global-digital-statshot
(accessed 19/9)
TextBroker - Types of Searches, Transactional, Navigational, Informational
https://www.textbroker.com/types-searches-transactional-navigational-infor
mational (accessed 19/9)
Globalwebindex - Digital Snapshot: Global
https://bluesyemre.files.wordpress.com/2019/07/global-1.jpg (accessed
19/9)
Source: Code for Billion - Evolution of Internet of Things(IoT)
https://codeforbillion.blogspot.com/2017/10/evolution-of-internet-o
f-thingsiot.html (accessed 19/9)
Worldatlas - List Of Countries By Internet Users
https://www.worldatlas.com/articles/the-20-countries-with-the-most-in
ternet-users.html (accessed 25/9)
Datareportal - Digital 2019: Global Digital Overview
https://datareportal.com/reports/digital-2019-global-digital-overview
(accessed 25/9)
Biteable - 55 Video Marketing Statistics for 2019
https://biteable.com/blog/tips/video-marketing-statistics/
(accessed 26/9)
Visual Capitalist - What Happens in an Internet Minute in 2019
https://www.visualcapitalist.com/what-happens-in-an-internet-minut
e-in-2019/ (accessed 26/9)

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How Consumers use Technology and its Impact on our Lives.

  • 1. How Consumers Use Technology : And Its Impact on Their Lives Presented by: Kehley McMahon
  • 2. INTRODUCTION The Internet today is a widespread information and content infrastructure. Used in the early beginnings as a means to conduct research and check emails, the Internet now helps society pay bills, buy clothing, learn new skills, order groceries, control home appliances and even see a doctor. The Internet has become a necessity for modern living, society is almost always online, at times, without even realising it.
  • 3. EVOLUTION OF THE INTERNET Source: Key Communications - Internet Speed Throwback 1989/1990 ‘World Wide Web’ established 1991 ‘World Wide Web’ made public 1994 Yahoo Domain registered Amazon launched 44.4 million users 1995 Microsoft Internet Explorer V1 released 1998 Google Search and WiFi introduced 1999 - Use of Broadband & WiFi increasing Bluetooth and Myspace introduced Napster (peer to peer sharing) Blogger (first blogging platform) 2000 Google AdWords (now Google Ads) launched 412.8 million users 2004 TheFacebook (now Facebook) launched Mozilla Firefox released 2005 YouTube launched 1.026 billion users 2006 Twitter is launched 2007 -WiFi enabled smartphones are available Netflix makes shift to on - demand streaming Apple releases the iPhone The hashtag # is established 2008 Google Chrome browser is launched 2010 Instagram is launched 1.992 billion users 2012 WiFi is now in 25% of homes world wide 2016 282 million selfies had been posted 3.408 billion users 2019 4.388 billion users Source: Visual Capitalist - Timeline: The 30-Year History of the World Wide Web
  • 4. GLOBAL DIGITAL SNAPSHOT Source: Datareportal - Digital 2019 - Q2 Global Digital Statshot
  • 5. Source: Datareportal - Digital 2019 - Q2 Global Digital Statshot
  • 6. Source: Worldatlas - List Of Countries By Internet Users
  • 7. INTERNET USE: DEVICE PERSPECTIVE Source: Datareportal - Digital 2019 - Q2 Global Digital Statshot
  • 8. DEVICES OWNED The three main devices used to connect consumers to the Internet are the smartphone, tablet and laptop. The Internet can be accessed by a variety of other devices, to provide products and services to the consumer. These are, but not limited to: - Smart TV’s - Fridges - EFTPOS machines - Vehicles - Home lighting & security systems 96% Smartphone 36% Tablet 71% Laptop Source: Globalwebindex - Digital Snapshot: Global
  • 9. HOW CONSUMERS SEARCH FOR INFORMATION Transactional When a user is searching with intent to make a purchase. - ‘flights to New York’ - ‘purchase an iPhone’ Navigational Informational When a user wished to visit a specific site or vendour. - ‘Adidas crop top’ - ‘Netflix’ When a user is searching for specific information. - ‘How to stop fruit flies’ - ‘How to cook the perfect steak’ Source: TextBroker - Types of Searches, Transactional, Navigational, Informational
  • 10. ONLINE VIDEO TRENDS Source: Biteable - 55 Video Marketing Statistics for 2019 - 75% of video plays are on mobile devices, with 92% of those viewers sharing the video with someone else. - 78% of the population watch online videos once a week with 55% of people watching videos online daily. - 33% of viewers will stop watching a video after 30 seconds, 45% by one minute, and 60% by two minutes. - Social media posts with video have 48% more views. - Over 1.9 billion people use YouTube, almost a third of the Internet. - Facebook has over 8 billion video views per day. - Snapchat users watch 10 billion videos each day. Source: Visual Capitalist - What Happens in an Internet Minute in 2019
  • 11. CONSUMER SPEND ONLINE Source: Datareportal - Digital 2019: Global Digital Overview
  • 12. The Internet is now used for more than just a way to send and receive communications or conduct research. Over the years the Internet and consumer’s use of the Internet has evolved into a giant network of people and ‘things’ connected online. This includes, but is not limited to wearable devices, home appliances, ATM’s and even components of large machinery. It is clear that with Broadband Internet becoming cheaper and more readily available, an increase in WiFi compatible devices and smartphone ownership skyrocketing, that the future of the Internet lands with ‘IoT’ and it is here to stay. Source: Code for Billion - Evolution of Internet of Things(IoT) 17/9 SUMMARY = ‘IoT’
  • 13. Sources Visual Capitalist - Timeline: The 30-Year History of the World Wide Web https://www.visualcapitalist.com/30-year-timeline-world-wide-web/ (accessed 19/9) Key Communications - Internet Speed Throwback https://www.keycomm.com.au/history-of-internet-in-australia/facebook-pos t-internet-speed-throwback/ (accessed 19/9) Datareportal - Digital 2019 - Q2 Global Digital Statshot https://datareportal.com/reports/digital-2019-q2-global-digital-statshot (accessed 19/9) TextBroker - Types of Searches, Transactional, Navigational, Informational https://www.textbroker.com/types-searches-transactional-navigational-infor mational (accessed 19/9) Globalwebindex - Digital Snapshot: Global https://bluesyemre.files.wordpress.com/2019/07/global-1.jpg (accessed 19/9) Source: Code for Billion - Evolution of Internet of Things(IoT) https://codeforbillion.blogspot.com/2017/10/evolution-of-internet-o f-thingsiot.html (accessed 19/9) Worldatlas - List Of Countries By Internet Users https://www.worldatlas.com/articles/the-20-countries-with-the-most-in ternet-users.html (accessed 25/9) Datareportal - Digital 2019: Global Digital Overview https://datareportal.com/reports/digital-2019-global-digital-overview (accessed 25/9) Biteable - 55 Video Marketing Statistics for 2019 https://biteable.com/blog/tips/video-marketing-statistics/ (accessed 26/9) Visual Capitalist - What Happens in an Internet Minute in 2019 https://www.visualcapitalist.com/what-happens-in-an-internet-minut e-in-2019/ (accessed 26/9)