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Motherwell F.C. & Social Media

          Alan Burrows
    Wednesday 30th January 2013
         Hampden Park
Our ‘Social Media’ Strategy / Targets
in 2013:
•Ensure a consistent look and feel to promote updated corporate identity.

•To have 10,000+ followers on primary arms - Twitter & Facebook.

•Meet minimum content targets and interaction rate on primary via “Communications Plan”.

•To increase presence and usage of secondary - Google + Foursquare & AudioBoo.

•To better formulate, collect & analyze statistical trends and enhance reporting system.

•To have more than 75% buy-in from first-team players and management participation.

•To have 100% sign-off on Social Media standards and usage policy from all full-time staff.

•To host at least one staff training session per quarter for both football & non-football staff.
Motherwell FC Media Department


                            Alan Burrows
                       Press & Media Manager




    Ross Clarkson         Additional Support    Alastair Reilly
 Performance Analyst         Volunteers        Creative Design
The role of the Media Department



EXTERNAL     IN-HOUSE   DESIGN AND PERFORMANCE      MATCHDAY
PRESS /      MFC CLUB   PUBLICATION ANALYSIS FROM   MEDIA
MEDIA & PR   MEDIA      SUPPORT     FIRST-TEAM to   OPERATIONS
RELATIONS    OUTLET                 ACADEMY
The role of Social Media on Matchdays


                                  motherwellfc.co.uk




Twitter   Facebook   Foursquare     AudioBoo     flickr   Google +   MFC TV
Player participation and interaction



                      14 First Team players (67%)

                      12 U20s players (100%)

                      3 Directors incl CEO (50%)
Staff Standards & Usage Policy
Gives staff a clear guideline:

Focused on:

-Background to ‘Social Media’ and recent trends
-Responsibility
-Topic matter guidelines
-Company assets
-Inaccurate or defamatory content
-Off limits material
-Reporting structure
Questions?


Help me out here, I am trying to stretch this out to 12.15pm

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Social Media on a shoe string budget and with a small team

  • 1. Motherwell F.C. & Social Media Alan Burrows Wednesday 30th January 2013 Hampden Park
  • 2. Our ‘Social Media’ Strategy / Targets in 2013: •Ensure a consistent look and feel to promote updated corporate identity. •To have 10,000+ followers on primary arms - Twitter & Facebook. •Meet minimum content targets and interaction rate on primary via “Communications Plan”. •To increase presence and usage of secondary - Google + Foursquare & AudioBoo. •To better formulate, collect & analyze statistical trends and enhance reporting system. •To have more than 75% buy-in from first-team players and management participation. •To have 100% sign-off on Social Media standards and usage policy from all full-time staff. •To host at least one staff training session per quarter for both football & non-football staff.
  • 3. Motherwell FC Media Department Alan Burrows Press & Media Manager Ross Clarkson Additional Support Alastair Reilly Performance Analyst Volunteers Creative Design
  • 4. The role of the Media Department EXTERNAL IN-HOUSE DESIGN AND PERFORMANCE MATCHDAY PRESS / MFC CLUB PUBLICATION ANALYSIS FROM MEDIA MEDIA & PR MEDIA SUPPORT FIRST-TEAM to OPERATIONS RELATIONS OUTLET ACADEMY
  • 5. The role of Social Media on Matchdays motherwellfc.co.uk Twitter Facebook Foursquare AudioBoo flickr Google + MFC TV
  • 6. Player participation and interaction 14 First Team players (67%) 12 U20s players (100%) 3 Directors incl CEO (50%)
  • 7. Staff Standards & Usage Policy Gives staff a clear guideline: Focused on: -Background to ‘Social Media’ and recent trends -Responsibility -Topic matter guidelines -Company assets -Inaccurate or defamatory content -Off limits material -Reporting structure
  • 8. Questions? Help me out here, I am trying to stretch this out to 12.15pm