1. KAVITA TAYAL
Mob: +91 9423789278; Email: tkavitat2000@yahoo.com
Synopsis: BA English Literature with 8yrs hands on experience in handling Corporate functions in Financial
Services & Manufacturing domain. Recent employments include working with the BPO arms of HSBC,Infosys
&Tech Mahindra. An Achiever, Quick learner, Analytical in approach, Flair for Automation of tasks, Good team
player. An Year as Assistant to father’s business and presently working with Tech Mahindra(Pune) & is on notice
period.
CORE COMPETENCIES
Knowledge in International Insurance & Payments Department.
 5 Pilot batches Team Work.
 Initiative taken monthly to update of different ideas into procedure.
 Schedules of work within the team.
 MIS, Reporting.
 Internal Audit with in a team.
 Forex /Treasury procedure daily updates
 Daily updates from the Business Area to team.
 Presentation to teams & updating other to show YB project works & take feed back & make changes
accordingly.
 Intiative taken for administrative work & participate in different activities happening on the floor.
KEY CONTRIBUTIONS / ACHIEVEMENTS
As a Executive – UK Life Insurance (UK), HSBC (Dec 2006-Nov2008)
 Has been a “Six Sigma Yellow Belt Certified” for 2008 in recognition of the efforts for finding out better
solution for new upcoming project in UK Life Insurance Department. It was to simplify work done by the
team. Time taken to complete work was reduced (TAT)&(saved cash of $1000).
 Appreciated for streamlining of process procedure and approval from business areas (UK).
As a Executive – HSBC (Dec 2006 – Jan 2011)
 Awarded “Learning Curve” to learn & expertise the work in no time then target given which is done
before time.
 No sick leave certified & record of 18-20 hrs at a strech work when required for new project(Pilot batch).
 Best team of the year was also awarded many times & were in Pilot batch too.
 Worked for 5 Pilot batches in 4 year

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As a Acting SME (BT) – Tech Mahindra (Sep 2013 as on date)
 Major weekly report submittion.
 Client call handling.
 100% attendance at work.
 ISO data of the the team with audit handling.
 Co-ordinate with Client for new updates & extra work which needs to be done with immediate effect.
 Handle regular work in SLA with Adhoc as mentioned above.
PROFESSIONAL EXPERIENCE
HSBC ELECTRONIC DATA PROCESSING INDIA PVT LTD., Hyderabad
Executive – Insurance & Payments (Dec 2006 onwards)
 Experience in the fields of Information Technology, Banking and Insurance.
 Good experience in teaching my new team members & updating with latest procedure.
 Well versed with Forex trading as worked in payments department.
 Extensive knowledge in international payments ( Dubai, Bahrain, Qatar and SriLanka).
 Handling of treasury/ Interacting with bankers for booking forward deals / Daily USD / GBP & INR cash flows.
 An active, responsible team member always. Currently involved in activities like notice board Incharge, Daily
MIs update and collecting process related ideas from the team on a monthly basis.
 Always ready for new projects as worked in 5 new projects in HSBC in 4 years. That is 3 projects in UK Pension
and 2 projects in Payments.
 Last but not the least no sick leave availed and if required ready for overtime work.
As a Sr.Executive – Cisco Department (USA),Infosys (Pune-Jan2013-Sep2013)
 Learnt the art of working with Cisco team.
 Take calls of internal customers for technical issues & till product reaches to the customer.
 Process desktop work with in SLA.
 Worked in 24/7 shift.
 Different shifts & so with different team mates to work with as a team.
Tech Mahindra BT.COM process (UK),(Pune-Sep2013-April 2016)
 Working for British Telcom client(Paul Nicklin)
 As of now being a major team player(key player).

3.  Major weekly report submittion.
 Client call handling.
 Attendance/ team details & transport weekly updation. 2
 Ideas given to make better environment at place & in work.
 Any time ready for work.
 100% attendance at work.
 Handle regular work in SLA with Adhoc as mentioned above.
 ISO data of the the team with audit handling.
 New updates to the team.
 Training new team mates with a test updates.
 Co-ordinate with Client for new updates & extra work which needs to be done with immediate effect.
 Acting SME work done.
 Green Marshal for alternative thinking to protect the environment.
DI process (UK)BT,(Pune- May2016 till as on date)
 Semi Technical Process (BT).
 Fast learner & top performer in the training.
 Under training.
Technical Skills:
Languages C & Java
GUI Visual basic 6.0
Designer Tools Adobe Photoshop & learning
Manual Testing.
Web Technologies HTML
Operating Systems DOS,WIN N.T 4.0 /XP/2000
Others M.S Office
Accounts Package Tally in 2011
PERSONAL PARTICULARS
 Date of Birth :17th July 1974
 Languages Known : English, Hindi, Tamil, Telugu & Marathi

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