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Humans of the Internet - Pitch One
- 1. Write a letter to a friend Two minutes (if you don’t finish, don’t worry!)
- 2. Team Swarm Daniel Santos | @danieltsantos Kara Kane | @karakane_kk Katie Shelly | @interkatie Laura Morley | @morley_laura Sérgio Andrade | @sergioka
- 3. The Problem
- 5. of US internet users have personally experienced online harassment. (US, Pew Research Center, 2014) 40%
- 7. The Problem Our society is more connected than ever before. Yet our social skills haven’t advanced much. Our newfound connectedness does not equal understanding.
- 8. Our Solution A global grassroots movement to spread kindness, positivity, and self-awareness— both online and offline.
- 10. Humans of the Internet A network of like-minded individuals A constellation of open-source tools, projects, and ideas Rooted in theory of Nonviolent Communication
- 12. Sharing our Values #HOI Manifesto humansoftheinternet.org
- 20. Spell Check for Kindness Artificial Intelligence from Alex and Crystal humansoftheinternet.org
- 23. Air Traffic Control Our Website humansoftheinternet.org
- 26. Staying Self-Aware Personal Kindness Dashboard humansoftheinternet.org
- 29. Ambient Reminders LittleMan Action Figure humansoftheinternet.org
- 32. Analog Relationships Letter-writing made easy(er) humansoftheinternet.org
- 33. LETTER
- 35. How we got here humansoftheinternet.org
- 36. Our Research Understand average Facebook users Chat with experts in social media & behavior
- 38. “I don’t think Facebook is real”
- 39. “I'm too scared to say what I really think on the internet because I don't want to be jumped on.”
- 40. “I hold back a lot"
- 42. "Social networks, when you join, is sort of like showing up to a party where you don't know anyone. Your guide to behavior is the other people around you." Rob Morris, Ph.D MIT Media Lab Creator of Koko
- 43. Our Insights There is a large contingent who are active online, but in a passive way. Some people are afraid to participate in online discussions due to self-consciousness and fear of being “jumped on.” Many would rather unfriend or unfollow than engage. Many users think that online discourse does not impact real life.
- 44. "My role in a community group is really clear, it's part of my business"
- 45. "If I make a comment, it's a huge impact for other people. If I feel good, why not make other people feel good too?"
- 46. If you could tag comments and posts with an anonymous and private sentiment, which sentiments would you want to express? "Disgusting" "WTF?" "Affff" "Loved it" "Gratitude"
- 48. What People Are Saying #HOI in the news humansoftheinternet.org
- 50. Do you give a damn? Join us now #HOI humansoftheinternet.org
- 51. Thanks! Credits Tash Willcocks | Handwritten Typography Arthur Shlain | thenounproject.com | Handwritten Icons Team Swarm Daniel Santos | @danieltsantos Kara Kane | @karakane_kk Katie Shelly | @interkatie Laura Morley | @morley_laura Sérgio Andrade | @sergioka
- 53. Our initial brief Turn conflicts into something affirmative and constructive within a community
- 54. Our Angle How might we encourage passive users in online communities with the structure and tools they need to transform conflicts into opportunities for learning and growth?
Hinweis der Redaktion
- Hi, we’re team Swarm
- We’re here to talk to you about a little problem...
- The internet. It’s crazy, right? What is it about the Internet that makes people fight so much? Nobody likes it, yet people still do it. With so much sophisticated technology, why haven’t we figured this out?
- A huge number of people have experienced this issue.
- Arguments on the internet are pointless. We’re really disappointed about this. Cuz... It could be so good, right? It could be a chance for people to connect, and learn about each other, and grow as people, and share their culture… and build beautiful things together.
- So here’s the problem. We have *so* much sophisticated technology. We can Facetime, and Hangout, and Chat and Message and Poke and Swipe and Zoom and Play and on and on like never before. But our social skills are still stuck in Medieval times. At best maybe Victorian times. Point is, our communication SKILLS are not as sophisticated as our communication TECHNOLOGY. We NEED our communication to work. For this species to SURVIVE ...(dramatic pause) … through climate change, and disease outbreaks, and water shortages … all those big problems we need to start solving… for us to do that, we NEED to start understanding each other. We need to humanize the internet.
- Read the slide
- Introducing… HUMANS OF THE INTERNET.
- Things Humans of the Internet is NOT…. Humans of the internet is NOT a non-profit organization, it’s NOT an ad campaign, it’s not any of those antiquated things. It’s totally new. It’s an evolving network of nodes. It’s an intelligent swarm of bees pollinating the world with their emotional intelligence. It shifts, it evolves, it iterates, and it’s run by you. By us. By everyone who gives a damn.
- Humans of the Internet is a community of people who build and share a constellation of services, together. These services we’re going to talk about next (point to the dots) are really just our starting point. These green dots can be swapped in and out for lots of different things. They will change over time. I want you to imagine an infinite number of green dots, all over the screen, because that’s where we’re is going. But we want to get your imagination cooking, so let’s start with these initial things.
- And now.. Daniel will take you through the constellation of services around Humans of the Internet
- The manifesto are the values that we revolve around. read? Humans of the Internet is a global movement for kindness. We operate both online and offline. We have no boss, no trustees, no governing body, no non-profit structure. We are simply a collection of citizens who have pledged to uphold a few values: We are optimists. We are the authors of our own future. We have the power to shape ourselves, our relationships, our families, our workplaces, our towns, our cities and our world. We are kind. Put positivity out, get positivity back. When we are warm, patient and generous with those around us, it comes back around to us times ten. Kindness is our operating system. We believe the web is real life. A compliment will brighten the day whether it’s on the bus or your blog. An insult will hurt whether it’s on Facebook or at the bookstore. Our opportunity to help or hurt others is the same wherever we are. The internet is real life. We turn conflict into opportunity. When handled well, conflict can be the ultimate opportunity for learning and growth. We don’t run away from conflict. We see it as a golden ticket to self-betterment. We reach out. When we appreciate somebody, we amplify the good vibes and let them know. When someone’s interaction is off, we lend a loving hand by asking what’s up, offering a listening ear, a chance to vent, to cry, to grow. We reach in. Know thyself. This is essential to good citizenship and productive participation in the world, both on and off the web. We iterate. We are an open network, an evolving ecosystem, a responsive swarm. We build on each other’s ideas and our constellation of tools is always developing. We are inclusive. Everyone’s invited. All the time. We are Humans of the Internet. How will you contribute?
- The manifesto is available as a lovely print-able poster, you can hang it up in your office.
- And we’ve crowdfunded enough money to put up billboards like this one in cities all around the world. This one is in SoHo, NYC.
- Some HOI-ers got inspired and decided to make the design of these lovely badges available for easy printing on the web.
- KindnessTools is actually a trending RePo right now on GitHub… very cool..
- Crystal scours the web to create unique personality profiles for anyone with an online presence. When you go to email someone (or even tweet at them, if you use the extension!), you can check out Crystal’s assessment to make sure your communication is ideal for your subject.
- Alex helps you discover any opportunities in your writing to remove gender favoritism, racially insensitive language other unequal phrasing.
- At humansoftheinternet.org you can signup. It’s really important is the signup for people. Super easy to join, just name and email.
- And here’s the email people get when they sign up, thanking them for joining the movement and giving them a bunch of ideas for what they can explore next in the community, be that a local meetup or checking out their personalized kindness dashboard.
- So here’s what the dashboard looks like. You have a bunch of feeling words, from Hate to Love here on the left, these are from the NonViolent Communication Toolkit. The service scrapes your social media presence and analyzes it for empathy and tone, and we give you a readout of your kindness level over time.
- You can see which posts caused the ups and downs.
- And this is our Little Man. who’s moto is Little Gestures for Big Changes It connects itself with your personal dashboard to show you how is your level of kindness doing. You see a familiar face with a reactions that represents your level of kindness.
- When you get home, the Little Man is waiting for you on your bed table, or in the middle of your living room. If the little man seems mad at you, you better think twice in how to comment the next post...
- We spoke to a mix of Facebook users and experts in online communities, social media and behaviour
- We reached out to friends and acquaintances on FB to speak to people that had either unfriended someone due to disagreements or opposing views or people that were involved in heated arguments online.
- They told us..I dont think Fscebook is real
- And expressed apprehensions about sharing their opinion online, Im too scared to say what I really think on the internet because I don’t want to be jumped on.
- They said they hold off on posting content and engaging in debates if they disagree with someone’s view.
- We conducted a survey on social media behaviour and the results mirrored what we found in our qualitative research. We found a large number of people we spoke to either unfriended or unfollowed someone if their views offended their values or beliefs. And receiving comments and feedback on the content they post makes them feel good.
- We spoke to Rob Morris from MIT Media Lab - one of the cofounders of Koko. Koko is an online community that uses cognitive reframing and crowdsourcing to help people deal with stress and anxiety. He spoke to us about forming online communities and said...social networks when you join is sort of like showing up to a party where you don't know anyone. Your guide to behavior is the other people around you."
- Our insights..many on online but not engaging, there is a lot of self-consciousness around participating in online discussions, it’s easier to unfriend or unfollow than engage, many separate real life and online discourse.
- We did some prototyping. Sat next to people and asked them to go on FB, observed their behaviour and asked questions about their doing.
- When we asked people if they wanted to comment - they said oh yeah. Sure I like getting comments so I’ll write one!
- We also looked into what kind of sentiments people want to express online..Facebook has now implemened this with it’s new reaction options released this week, which was validation for our idea. We also mocked up a commenting features that scans your language and prompts you to see if you want to react in a different way. React in a gif or an image rather than a word. These were small interaction that validated our thinking, but we felt like where we could make a difference was connected them up into a system and building form around exisitng and new tools for empathy online.
- When started moving towards a system and thought a manifesto was a way to ground our thinking. We put it up in Hyper and asked for feedback and iterated..
- We’ve gotten amazing press in just a few short weeks..
- The New York Times wrote this major article in their WORLD section.. and of course Buzzfeed says, “this Analog Social Network Will Totally make You A Better Person”
- Introducing… HUMANS OF THE INTERNET.
- Turn conflicts into something affirmative and constructive within a community Overview We hope to develop an inventive and effective tool for conflict resolution. We are particularly interested in how this applies to the web—discussion boards, Facebook, Reddit and other digital public forums. How might we help individuals turn their differences of opinion and even arguments on the web into constructive opportunities for mutual learning? How might we break through the walls and melt the ice that so easily builds between two individuals in conflict? Civil public debate is the backbone of a healthy society, and a tool is needed to create this culture online. Our globalized world will become much more harmonious when we learn to celebrate divergent opinions instead of ignoring, censoring or disputing them with incivility. Context Human beings are more connected than ever before. Individuals are exposed to more diverse points of view from others around the globe. The Internet currently helps to bring us together but also brings us apart. A culture of discord and hostility has emerged in the first decades of widespread internet connectivity. People are arguing with each other online without listening. Online arguments lack a human face and the necessary sensory input cues for natural empathy. Civility is needed online if we want to move our society forward. Evaluation Criteria A good solution will: Be accessible. Your conflict resolution tool should be affordable and inclusive of all walks of life. Inspire action. We’re keen on moving beyond motivation to impact - on solutions that can be quickly tested and proven on a small scale. Your tool should change existing patterns of behavior. Leverage empathy. Encourage your users to take a walk in each other’s shoes as the mechanism of change. Be fun. Let’s keep things light and creative. While the issue is serious, solutions should be ultra-relatable and put a smile on the face of the end user. Be nontraditional. We're aiming to think beyond the current landscape of conflict resolution and web civility tools. A good solution should not: Be an awareness campaign. Be a censorship tool. Be rooted in purely in data and statistics, ignoring the human element. Use lazy clichés. Be overly complex.