Everyone knows that organizations need reliable and cost effective operations. Learn how, as a Business Analyst, you can assist organizations to clearly illuminate how strategy, processes, business structure and staff can best be utilized to deliver reliable and cost effective operations.

1. Presented by
Lou Bergner: PMP, MBA
Senior Consultant
“Great instructor! I would take any class that Lou offered!”
Laura, IT professional with global contract research organization.
October 21, 2015
Welcome to

2. Next Webinar for
Business Analysts
& Project Managers!
“Class was interactive and that kept my attention to learn more.”
Michele, Business Analyst with property casualty insurance group
10/29
Managing a Project
with Your Team
Presenter
Laura Gray

3. E x p e r t I n s t r u c t i o n i n L e a d i n g T e c h n o l o g i e s

4. “MaxTrain is still my favorite training provider.”
David, Project Manager with non-profit hospital system
About MAX
P u b l i c , P r i v a t e , C u s t o m C l a s s e s , a ny t i m e , a ny w h e r e , a ny w ay.

5. “Thank you! Staff at MAX is outstanding!”
Jason, Business Analyst with IT infrastructure provider
Housekeeping

6. About our speaker
“Lou’s the man!”
Cory, Business Analyst with international insurance group.
Lou Bergner, PMP, MBA
Senior Consultant
Lou brings over 25 years of project management and business
analysis consulting and training expertise in multiple industries
from banking to manufacturing and in both profit and non-profit
sectors.
Lou’s extensive background includes working with organizations
around the world to provide best practices expertise.
As a Project Management Professional, Lou has an MBA and
blends a manager’s perspective with his PM skills. He combines
these strengths with his understanding of technology to support
clients improve processes.

7. How Business Analysts Add Value
in Today’s Work Environment

8. Webinar Objectives
This webinar shall discuss how business analysts
can develop and enhance their analytical skills so
that they provide significant value to projects and
the business enterprise
8

9. What is Business Analysis?
What is Business Analysis?
• Business analysis is the discipline of
identifying business needs and determining
solutions to business problems.
9

10. The BA Role and Responsibilities
“A business analyst works as a liaison among
stakeholders in order to elicit, analyze,
communicate, and validate requirements for
changes to business processes, policies, and
information systems.”
The IIBA.org
10

11. BA Role vs. PM Role
• The Project Manager ensures progress against
schedule, risk management and mitigation, and
delivering of the product of the project on time,
within budget, and to specified quality standards.
• The Business Analyst, ensures that the product of the
project is well-defined throughout the project and
meets the targeted business needs through expert
requirements management, systems analysis,
business analysis, and requirements analysis.
11

12. BA Underlying Competencies
• Analyze and understand the business problems
• Identify and document requirements
• Communicate effectively (written and spoken)
• Manage client relationships
• Facilitate discussions
• Negotiate and build consensus
• Model data and processes
• Plan and manage activities
• Facilitate and develop business strategy
• Understand and manage organizational change
12

13. Benefits of Business Analysis
Ultimately, business analysts want to achieve
the following outcomes:
• Reduce waste
• Create solutions
• Complete projects on time
• Improve efficiency
• Document the right requirements
13

14. Challenges of Business Analysis
• Lack of clarity in the scope of the business
functions
• Business requirements not well-managed
• Conflict between business groups
• Not bringing in business analysts in sufficient
time
• Inconsistent approach to business analysis
14

15. Source: Fujitsu
Can’t kill projects
Leads to..
Too many projects
Quality of execution
suffers
Underestimation of
risks and costs
Projects not aligned to
strategy
Budget overruns
Project delays
Business needs not
met
Lack of
confidence (in IT)
Results in..
Benefits not
received
Increased
Complexity
Sub-optimal use
of resources
Finger pointing
Situation
Reluctance to say no to
projects
Lack of Strategic Focus
Projects are “sold” on
emotional basis -- not selected
No strong review process
Overemphasis on
Financial ROI
No clear strategic
criteria for
selection
Without Effective Analysis and Governance

16. Business Analysis Contribution to Projects
Well-executed business analysis fully integrated
into the project management process ensures
that projects deliver on the expected benefits
16

17. The strategic question. Is the investment:
Consistent with our business principles and
strategic objectives?
Providing optimal value, at affordable cost, at
an acceptable level of risk?
In the value question. Do we have:
A clear and shared understanding of the expected
benefits and how we will measure?
Clear accountability for realising the benefits?
The architecture question. Is the investment:
In line with our architecture?
Consistent with our architectural principles?
The delivery question. Do we have:
Effective and disciplined delivery and change
management processes?
Competent and available technical and
business resources?
Are we
doing
the right
things?
Are we
doing
the right
things?
Are we
doing them
the right
way?
Are we
doing them
the right
way?
Are we
getting
them done
well?
Are we
getting
them done
well?
Are we
getting
the
benefits?
Are we
getting
the
benefits?
Are we
getting
the
benefits?
Are we
doing
the right
things?
Are we
doing
the right
things?
Are we
doing
the right
things?
Are we
doing
the right
things?
Are we
doing them
the right
way?
Are we
doing them
the right
way?
Are we
doing them
the right
way?
Are we
doing them
the right
way?
Are we
getting
them done
well?
Are we
getting
them done
well?
Are we
getting
them done
well?
Are we
getting
them done
well?
Are we
getting
the
benefits?
Are we
getting
the
benefits?
Are we
getting
the
benefits?
Are we
getting
the
benefits?
Are we
getting
the
benefits?
Are we
getting
the
benefits?
Some
fundamental
questions
about the
value enabled
by the BA
The Four “Ares”- continually asking:
Source: The Information Paradox

18. Project Selection
• Need to consider all aspects of project
selection and delivery:
–What the business wants (requirements)
–What the business gets (solution that
delivers on requirements)
–Delivered according to business priority
(project portfolio management)
–Implemented properly (project
management)
18

19. Business Analysis is important to Project Success
• Articulates clearly the business need
• Manages the entire requirements lifecycle
• Communicates with all stakeholders and
establishes a clear understanding
• Measures success criteria for projects
• Ensures that the solution meets business
needs and adds value to the organization
19

20. “MAX leads the way!”
Ben, IT Professional with regional technology provider.
1. You mentioned that one of the challenges to doing good
business analysis is getting the business analysts involved too
late. How do you view their role so early in the project life cycle?
2. How can you be sure that you have identified all the needs of
the various stakeholders?

21. PROMOTIONS
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2015 and receive a FREE class
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22. Business Professional Training
“Excellent Program. Now I clearly understand the critical
importance of preparing for a project.”
Cecily, Project Manager with regional university.
50+ Courses for Business Professionals. Select Few Include:
www.maxtrain.com | 513-322-8888
Related Courses of Interest Date
Project Time Management Oct. 26-27
Project Cost Management Oct. 28-29
Business Analysis Essentials Nov. 2-3
Project Risk Management Nov. 9-10
PMI Professional in Business Analysis (PMI-PBA®) Nov. 9-10
PMP Project Management Professional Exam Preparation Nov. 16 and Mar. 7, 2016
Writing Effective Business Cases Nov. 12-13
Foundation of Business Analysis Nov. 16-17
Project Management Basics Nov. 30
Managing a Project with Your Team Dec. 3-4
Requirements Elicitation Dec. 14-15
Use Case Workshop Dec. 16-17

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