1. KATHY THOMPSON
kathythompson2015me@outlook.com
h) 707-442-1001 c) 714-422-4310
Professional Summary / Skills
Administrative Assistant, Office Mgmt., Clerical Specialist II, Data Entry II, Graphic Design, Adobe Creative Suite 6, 48wpm,MS Office 2011 Word,
Excel, PowerPoint, Outlook, WordPress websites, MailChimp e-blasts, Photoshop / Video, InDesign, Illustrator
Work History
Clerical / File Maintenance Mar 2014 - August 2014
Adecco / AutoNation Honda Customer Service Dept., Costa Mesa, CA
• Purge files to bring into compliance, 20 years of VIN work orders Organization, Endurance, Enjoyed long term assignment
Administrative Assistant / Office Management Nov 2012 - Jan 2013
Jim Jennings Custom Masonry Inc. Santa Ana, CA
• Payroll Verification, A/P & A/R for Properties: Insurances, Utilities, and Business Licenses
• Create and Email Proposals: Customer Service, Ledgers of four Accounts, Monthly Package for Bookkeeper
Administrative Assistant Jul 2012 - Sep 2012
Kelly Services / Cushman & Wakefield Commercial Real Estate Brokerage Irvine, CA
• Typed Leases, Addendum's and Agreements using Win AIR Forms, Deal Filing and storage. Also, covered Reception
• Create Property Brochures, e-Blasts, Aerial Maps with Photoshop, PowerPoint, and Google earth programs
• Constructed PowerPoint Presentations, Excel Matrices and Property Information Requests
• Presentation Binding - Labeling - Organizational Skill - Overall Positive Service with Integrity - Respect - Confidence
Caregiver for Mom Feb 2008 - May 2011 provided a good Quality of Life for her
IHSS Corona, CA
Administrative Assistant Jun 2007 - Oct 2007 Received ‘Employee of the Month' June 2007 Letter of Reference
Kelly Services / MDS Pharmaceutical Irvine, CA
• Provide Administrative support for Drug Safety Physician, QC of patient correspondence; faxing, filing
• Maintain office documents adhering to regulatory guidelines: documentation saved in the UK/Medical Affairs eRoom
• General Medical Support Standard Office Procedures, accurate tracking input for differing ongoing studies; locate TMF
Reception / Data Entry Oct 2006 – May 2007
Adecco / Bear Sterns Mortgage Irvine, CA
• Daily labeled, printed, and mailed a high volume of disclosures. Provided Reception relief. Log / distribute daily disclosures
Graphic Image Verification Clerk Sep 2006- Oct 2006
Apple One / County Clerk Riverside, CA
• Transferred into .pdf files all ballot images for November 2006 election, testing ballots, also bound polling place rosters
Clerical Specialist II May 2006 - Sep 2006
Adecco / WAMU Principal Group Financial Services Laguna Hills, CA
• Input and distribute a high volume of faxed trade requests, annuities, CD's
Collocation / Clerical Assistant Aug 2005 - Mar 2006 Letter of Reference
Office Team / Cingular Wireless Cerritos, CA
• Retrieved archived files, document handling, and database management for a Collocation Manager
Utilization Review Clerical Specialist Dec 2004 - Jul 2005
Corvel Corporation Orange, CA
• Provide excellent customer service for LA Sheriff's Dept. Workmen's Compensation Claims
• Verified and reviewed all claim history for Nurse Case Managers in two different network systems, Status Calls
• Close cases with Nurses letters and maintain files, High demand account utilized Multitasking, Organization
Check-Out Services Apr 2003 - Feb 2005 Received ‘Customer Service Award’ 2004
IKEA Home Furnishings Costa Mesa CA
• Accurate, quick and pleasant service assistance for all customers, business owners, designers
Accounting Assistant / Donor Relations Nov 2002 - Jun 2003 Letter of Reference
CRM Christian Resource Ministries Anaheim, CA
• Provide donor information, post updates, process EFT, check and credit card donations. Follow up via email, phone
• Assist accounting with audit preparation and all forms of donations
Awards
2007 Earned ‘Employee of the Month’ from Kelly Services Irvine for Administrative Assistant
2004 Received ‘Customer Service Award’ IKEA Costa Mesa for Check-Out Services
Volunteered
2000 – 2005 Supported Resource Sales for Harvest Crusades
Entrepreneur
2000 – 2003 Managed Home Decor and Maintenance business and ministry
Education and Certifications
2013 Graphic Design / Adobe Creative Suite 6: Dream Weaver & WordPress Websites, Illustrator, Photoshop, InDesign / Irvine Valley College, Irvine
2006 Advanced Graphics II Certificate; Adobe CS2 Photoshop, InDesign, Illustrator / Coastline Regional Occupational Program, Santa Ana CA
2003 Adobe Photoshop Certificate / Coastline Regional Occupational Program, Santa Ana CA
1986 Art / Small Business Management / College of the Redwoods, Eureka CA
