1. Professional Summary:
Wide ranging experience working as direct hire and / or consultant in the Agile and UP Mentor arena for Federal,
State and Commercial software and hardware development projects.
• Extensive experience in organizing and managing projects from inception through delivery to the
customer and a broad background and understanding of software development methodology (iterative and
waterfall).
• Agile, Iterative Development and CMMI Process and Implementation
• Modeling company processes / procedures using BPM, and other tools
• Project Management inception through delivery, Software Quality Assurance,CMM and RUP Mentoring,
Requirements Definition and Management, Configuration Management & Change Management, Testing,
Training, and Status Accounting.
• Mentoring staff on SDLS Requirements gathering and Management, Policy, Process and Procedure
development and training
Certifications:
 Certified Scrum Master
Experience spanning many industries, including:
• Energy (LGE0
• Healthcare (CHS, HCA Blue Cross Blue Shield, Orthobanc, Aetna,Dept. of Veterans Affairs)
• iOS Mobile iPad App (LGE, CHS, Blue Cross Blue Shield)
• Financial (Capital One, Wells Fargo, Fiserv, FDIC)
• Insurance (Guardian Life Insurance Company)
• Mortgage (Wells Fargo)
• Telecommunications (BellSouth, Sprint, Reltec)
• Defense/Gov’t Contract (Air Force, Joint Air Force/Army, Military Communication, FAA)
Technical Skills:
Methodology, Process: Agile, Scrum Master, Rational Unified Process (RUP), SEI CMMI, Use Cases, User
Stories, Business ProcessRe-Engineering, full SDLC,Object Oriented Analysis (OOA),Model Driven Architecture
(MDA), Model Driven Development (MDD), ITDM, Mobile iPad App
Languages & Tools: iRise, Microsoft Word, Excel, PowerPoint, Visio, MS Project, Balsamiq, Caliber RDM,
BluePrint, DOORS, RequsitePro, Enterprise Architect (EA), Quality Center, BPMN, UML 2.2
Project Experience:
LGE-KU (TekSystems) Oct 2015 – May 2016
Sr Business Analysis
Provided general Business Analysis (BA) skill training / direction to Business Analysis Team. Lead Agile training
for Business Analysis and PM teams. Mentor agile projects on best practices.
Lead Business Analysis on 2 major project an app or group of app. The iPad devices will be used in various
environments (including Electrical Plant and surround areas and Gas Line installations. Both Project are using
the latest software and iPad technology to provide application (app) that will:
 Electrical Plant apps – Apps for Maintenance, Calibration, Environmental, Standardized forms, etc
o Provide plant staff with the ability to manage their job orders (new work and maintenance)
Kathy Mozley
817-845-6550

2. o Capture all calibration activities (both before and after calibrations
o Manage / track many of the required safety inspections (e.g. Fire Extinguisher, Front end loaders,
etc)
o Access all company required forms, allowing input to forms and saving / sync to servers
 Managing /Tracking Gas Line installation –
o Tracking gas line installation,
o Capture staff names, and certification for each day they worked on an install
o Capturing manufacturing bar code information,
o GPS location, construction site information,
o Inspections of site, work completed and generalinformation (that includes the names, and
certification of all worker on the site.)
Koch Industries / KBS (RMC) March 2015 – Sept 2015
Sr Business Analysis
Worked closely with the Business Analysis (BA) Team to provide best practices and Building and Train their BA
staff. Training included requirements gathering, Modeling (basic process flows and swim lane techniques).
• Developed then initial BPM processes (High level and sublevel) / drafting for 2 major programs.
• Managed the UAT portion for a Global Service Desk Program with site in Wichita and Singapore.
o Developed process for all the major work flows that will be tested during UAT
o Developed User Process Flows that were used to develop the UAT testing scenarios (that will be
used by the testing staff in the 4 global regions)
o Generated the Master Testing schedule for both the Wichita KS and Singapore Service Desk
sites. This included the Date/time, caller, which site they would be calling and the UAT scenario
they would be following.
o This is Koch Industries highest priority program with high visibility.
HCA (Insight Global) Oct 2014 – March 2015
Sr Business Analysis
As Senior Business Analyst was is responsible for:
• Drive business centric collaboration with stakeholders, business users,and technical solution providers to
understand business needs.
• Evaluate business processes and lead solution definition (workflow, technology, data, etc.) to support
business goals and initiatives. Gathering business needs using various techniques including standard
requirement documentation, process flows, data flow, etc.
• Demonstrated an understanding of the business areas within the company, the key products and services
common to the industry, and an understanding of the business goals and value proposition.
• Reviewed all requirement documentation to ensure that business inputs meet expectations, with the goal
of achieving of customer value and initiative profitability targets.
• Coordinating across all IT functions (on behalf of the Business customers) to assist with ensuring
business needs are captured, technology road maps are developed to align to needs, and products are
delivery as planned.
Orthobanc (TekSystems) June 2014 – September 2014
Project Manager / Business Analyst
Product Management/Business Analyst working with business and marketing to determine items that will be
included in the next release of the product. Gathered and finalize the business needs, translate those needs into
requirement for development and testing. (These activities included gathering business needs, process flows,
reviewing development to determine development velocity, and testing activities). Provided process and data
mapping, as needed,for non IT project activities. Developed IT functional processes.
Community Health Systems (CHS) (Apex Systems) Dec 2013 - March 2014
Project Coordinator / Testing Lead
Part of the ICD-10 Readiness Team task with the oversight and management of ICD-10 testing of various
products using by corporate and hospitals. Worked closely with Business Managers to:
• Coordinate between various department developing business process flow

3. • Primary resource for oversight into the creation of test plans, test scripts and capturing test results for the
corporate supported systems used by the facilities.
• Serve as a point of contact for coordination of facility software testing.
Blue Cross Blue Shield Tennessee (TekSystems) July 2012 to November 2013
Sr Business / System Analyst for ICD10 Program
While at BCBST worked on 3 projects: ICD-10 long term project, Digital Road Map included redesign on the
customer facing web page, and the initial releases of the Mobile App (IPhone). Used various methods to gather
requirements JAD sessions, modeling session (BPM) and direct interviews.
 ICD-10 Program (waterfallSDLC) - Sr Business / System Analyst working closely with Business to
gather, review and finalized business needs / requirements:
 Facilitated various JAD sessions to understand current business activities and to translate those
activities into technical requirements
 Developed Use Case diagram models and Use Case Modelflows
 Support the Change Management activities as related to requirement modifications.
 Assisted in the configuration of and deployment of Blueprint to manage requirements, their attributes,
and traceability.
 Developed Blueprint training material for program staff
 Digital Road Map Program (Agile SDLC) – redesign of the customer facing web site.
 Developed the business and system user stories for the redesign of the member experience for a web
application
 Used BPM models to indicate the various flows from one web page to another page
 Worked closely with the Agile Team to develop and implement the business needs for a digital
application for various types of cell phone
 Mobile Phone App (Agile SDLC) – initial design and release of the Mobile Phone app
 Did not use typical user stories, use BPM flow to develop the templates, they flows from one page to
another, customer views, Prototypes, etc
 Worked closely with the Agile Team to develop and implement the business needs for a digital
application for various types of cell phone
Farm Credit Bank ofTexas (Technology Navigators) June 2012 to July 2012
Sr Business Analysis
Sr Business Analysis assisting a large program set up their requirement gathering activities.
 Worked with corporate headquarter staff and satellite branch staff to develop the process flow to set
boundaries on program activities.
 Developed guiding practices for JAD sessions, process flow models, and best practices for requirement
type, including attributes and tracing.
Cigna (TekSystems) January 2012 to May 2012
Sr Business Analysis
Working with business team to development business and functional requirement for a major system that is being
developed by an outside vender.
 Used CaliberRDM to manage the requirement and to develop scenarios and simulation to represent the
future state of the new system.
 Used CaliberRDM to model the project (process flow, requirements, and Prototypes)
Prime Therapeutics (IS Leaders) September 2011 to December 2011
Lead BusinessAnalysis
Working with business area experts to document current Business Process Mapping (BPM) for a major
development initiative.
 Providing hands on Business Process modeling using standard process model flow, swim land models and
use cases to capture current and future business states.
 Reviewing current functional requirements to ensure they are clear and concise, easy to understand and
are testable.

4. WellPoint HIPPA (TekSystems) March 2010 to August 2011
Requirements Discipline Lead
As part of the HIPAA Center of Excellence (COE), worked to ensure the roll out and mentoring of the Rational
Suite of Tools (RequisitePro - Requirements Management, Rational Software Modeler Process and Requirement
Modeling, and Rational Quality Manager - Testing) was successful.
 Requirements Discipline Lead developed the Standard Operating procedures for Requirement
Management and RequisitePro usage model.
 Documented Business Requirements (Use Case) – Using RequisitePro.
 Ensured requirements are managed consistently across the programs.
 Developed and provided weekly webinars on ReqWeb usage, allowing for team / individual mentoring
and group discussion on various ReqWeb activities.
FDIC October 2009 - March 2010
Business Analyst
Senior Consultant providing Requirements Management (RM) mentoring, and Business Analysis activities for
program and project for the development of replacement a legacy systems
 Worked closely with the Business team to develop a Business Analysis Framework
 Development of program level "framework" process / procedures,Requirements Management Plan,
RequisitePro usage at a program level, project and program level change management.
Blue Shield ofCalifornia (EmeriCon) August 2008 - November 2008
Sr Business Analyst
Provided Business Process Mapping using WebShpere Business Modeler and Requirement Management using
RequisitePro. Interacted with end users to map and better understanding of current work process flows future
state flow for deployment of FACETS integrated systems.
 Mapped current and futures state process flow
 Mentor Client staff on various aspect of RUP
 Requirements Management using RequisitePro
IBM / NobleStar Systems February 2006 - October 2009
Sr Consultant
IBM partnered with NobleStar to provide services to various IBM clients. As Sr Consultant provided services in
the Requirements gathering and Management, Business Process Modeling, Project Management guidance,
Requirement Management Tool selection and training.
 Sr Consultant providing understanding of Requirements Management, process procedures
 Developed and implemented requirement management planning and activities including; Requirements
Management Plan, requirements management activities (modeling futures state and gathering
requirements, managing requirement, implementing requirements change management. Implementation
(installing configuring and training of Rational RequisitePro and Webshpere Business Modeler.
 Senior Consultant and advisor to Enterprise Program Management Office for the adoption of
Requirements Management
 Used Visio transformed process steps into tools usage model
 Developed training material and trained staff – as needed
Clients included: FAA, Thelas Communication, Synacor, College Board, Fiserv, Regence Blue Cross
Blue Shield, Guardian Life Insurance Company, Medco Insurance Company, Well Fargo Banking
EDI / Veterans Administration June 2005 - January 2006
Sr Business Analyst / Trainer
Multi-facetted position with emphasis on IBM's Rational Unified Process (RUP) and Rations Tools. As Software
Material Expert (SME) for RUP and the Rational tools duties include:
 Providing strong knowledge of RUP for software development projects.
 Lead trainer with responsibilities including
 Lead for Requirements Management task Force

5. Chemical Abstracts Service (CAS) February 2005 - June 2005
Sr Requirements Analysis
 Lead Business Analyst for project (Extreme SDLC (very much like Agile)), used Business Process flows
to gather, document, reviews and again approval of requirements, constraints, Business Rules, etc.
All State Insurance September 2004 - February 2005
CMM Coach
 Provided CMM coaching and support for rollout of CMM level 2 Key Practices Areas (KPA).
State ofOhio SACWIS April 2004 - September 2004
Sr Business Analyst
 Worked with both State of Ohio staff and DRC Business Analysis staff to develop Need Statements and
Use Cases for Ohio's SACWIS project.
Cigna February 2004 - April 2004
Project Manager / Business Analyst
 Project Manager for Cigna's ongoing process to manage Custom Code migration from third party to
Cigna owned software.
Capital One September 2003 - December 2003
Business Analyst / Software Changes Manager
 Working with the Enterprise Configuration Management department to define Policy, Process and
Procedures to be used in obtaining SEI CMM level II
State ofGeorgia, Safe Futures Project May 2003 - September 2003
Business Analyst
 Responsibilities include developing current and new model way of "doing business", interviewing
business staff, developing and training business staff on new models
State ofFlorida, SACWIS Project July 2000 - May 2003
Requirement Management Mentor / Software Quality / Configuration Manager
 Software Quality/Configuration Manager (Part of the Project Management Team) for rapid development
and delivery of HomeSafenet Project (Web based - SACWIS initiative for Florida).
RelTec / Marconi Communications December 1998 - June 2000
Business Analyst / Configuration Manager - Quality Assurance and Source Code Manager
BellSouth Symphony Alliance July 1997 - December 1998
Configuration Manager - Software Quality Assurance Lead (SQA)
FMC/United Defense Limited Partnership (UDLP) July 1996 - July 1997
SQA Lead Engineer - SQA Lead Engineer for Crusader
Science Application International Corporation (SAIC) June 1992 - July 1996
Configuration Manager- Configuration Management activities
Professional Associations
 PMP
 Agile Coach
 Rational User Groups
 IIBA
Education
 Orlando Collage (New name Everest University)
 Bachelor of Science Information Management
 Bachelor of Science Marketing