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Social Media Strategy
1.
Social Media Strategy 9/30/16
2.
Table of Contents Executive Summary 3 Social Media Audit 4-7 Social Media Objectives
8 Online Brand Persona and Voice 9 Strategies and Tools 10 Timing and Key Dates 11 Social Media Roles and Responsibilities 12 Social Media Policy 13 Crisis Response Plan 14 Measurement and reporting results 15
3.
Executive Summary My goal is to increase brand awareness and engagement over the next six months. • This will primarily be achieved through the strategy of more frequent and more targeted posts on all brand social media platforms.
4.
Social Media Audit Social Network URL Follower Count Average Weekly Activity Average Engagement Rate Twitter Twitter.com/KatieRorer 38
2 0% Facebook Facebook.com/KatieRorer Tech 52 5 1% Pinterest Pinterest.com/katierorer 112 25 5% Social Media Assessment
5.
Social Media Audit Social Network Volume Percentage of overall traffic Conversion Rate Twitter
No data No data No data Facebook No data No data No data Pinterest No data No data No data Website Traffic Assessment
6.
Social Media Audit Age Distribution Gender Distribution Primary social Network Primary Need 13-
30 48% Female 50% Male Facebook Twitter Gaming and tech news not addressed to “gamers” Audience Demographics http://www.bigfishgames.com/blog/2015-global-video-game-stats-whos-playing-what-and-why/
7.
Social Media Audit Competitor Name SocialMedia Profile Strengths Weaknesses Flaco’s
Gaming and Tech Tumblr Frequent posts and credibility Content does not seem immensely varied Competitor Assessment
8.
Social Media Objectives My social media goals are to increase my reach on social media in the next six months. My specific objects for reaching this goal are: 1. To increase average weekly posts on Twitter and Facebook by 50% in the next 6 months. 2. To increase post views by using appropriate tags 3.
To increase blog engagement by 50% • By sharing on Pinterest, Twitter and Facebook.
9.
Online Brand Persona and Voice My personal brand persona and voice are casual, but informative. I hope to create an environment that is approachable and encouraging of easy conversation about technology.
10.
Strategies and Tools • Paid: Because this is a personal brand I am choosing not to use paid strategies. • Owned: I will post weekly from my blog on Medium and Wordpressabout relevant topics in the tech and gaming industries. •
Earned: I will monitor twitter for keywords such as: gaming, tech, innovation. I will also attend and live tweet events such as OiX. • Tools: I will use buffer to schedule regular posts and analyze the effectiveness of them.
11.
Timing and Key Dates • October 14-16 this is the weekend of Orlando Interactive experience or OiX, I will be attending and posting throughout this event • I will post around holidays such as Christmas with content focused on tech and gaming related gifts.
12.
Social Media Roles and Responsibilities As this is a personal brand I will be responsible for all social media roles and responsibilities including: • Curating content • Creating content •
Responding to engagement • Posting content • Creating blog posts
13.
Social Media Policy I will keep my personal brand consistent throughout all of my personal social media accounts. With some platforms, such as Instagram I will not always post brand related content but all content will be brand appropriate.
14.
Critical Response Plan In the event of a crisis I will make an effort to respond timely and personally to any communications that I arise due to the crisis. I will also make an effort to apologize for the lapse that created the crisis.
15.
Measurement and Reporting Results • I will use Buffer, Facebook and Twitter analytics to assess my strategy. • My first assessment will be after 2 months, in order to see if any positive change is happening. •
I will then assess every two months or create adjust my objectives if they are not working.
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