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A Summary of
Financial Well-being:
The Last Taboo
in the Workplace?
Why organisations cannot afford to ignore
the financial health of their employees
2
Financial Well-being: The Last Taboo in the Workplace? tackles
the crucial but often overlooked issue of financial well-being in the
workplace.
The report explores the concept of financial well-being, described as:
‘Being and feeling financially healthy and secure, today and for the
future’ and considers why talking about money and personal finances
has long been seen as a taboo subject, particularly in the workplace.
By looking at the financial ‘state of the nation,’ the report considers how
financially healthy employees actually feel today. As well as looking at the generational differences
that exist, the research also investigates whether employees feel supported by their employers
when it comes to financial well-being. Comparing this to how employers themselves think they’re
doing in this area, the report asks, in reality, are employers helping or hindering?
Crucially, the report highlights the impact of poor financial well-being on employee engagement
and productivity and the potential knock-on effect on company performance. In busting some of
the myths around financial well-being, the report is designed to help employers understand why
financial well-being should be on their radar.
The insights gained from a YouGov survey of over 2,000 British employees from across a wide
range of sectors will help organisations understand the financial support employees want and
need. This is supplemented by a four-stage process and a range of solutions designed to tackle
the financial well-being taboo. The starting point is developing a deep understanding of employee
needs, which will then allow you to build the business case and then enable you to design of a
financial well-being strategy to meet the needs of your workforce. The report is rich in practical
solutions to address and improve financial health of your workforce.
Company case studies in the report illustrate success stories of how financial well-being is being
addressed and share key learnings and tips from which other organisations can benefit.
Financial Well-being: The Last Taboo in the Workplace? is essential reading for any employer
wanting to truly address all aspects of well-being in the workplace.
Financial Well-being: The Last Taboo in the Workplace?
tackles the pressing issue of financial well-being, a frequently
overlooked but crucial part of employees’ overall well-being.
This summary is designed to give an overview of the content of
the full report and to increase awareness of the issues currently
facing employees across Britain.
The full report includes:
In-depth research based on a survey of 2,000 employees from Great Britain to paint a picture
of the financial health of today’s workforce
Behavioural Finance insights into the significant psychological impact on employees of poor
financial well-being
Extensive evidence to explain why employees should care about financial well-being –
its impact on engagement, productivity and risk
A practical toolkit which details a four-stage process including real solutions to improving
your employees’ financial well-being
Company case studies to inspire and motivate you and your organisation – there are things you
can be doing, and things you should stop doing to improve your employees’ financial health
Overview of the report
1
“ For the first time on record, the majority of
people in poverty are in working families.”
Joseph Rowntree Foundation,
Monitoring Poverty and Social Inclusion
Why read this report?
• Because 1 in every 10 of your employees is struggling financially – but won’t tell you this
• Because those employees with financial worries say their work is being impacted –
they are distracted and productivity is suffering
• Because poor financial well-being can impact the bottom line - you can’t afford to ignore
the taboo of financial well-being
Douglas Johnson-Poensgen
Managing Director, Workplace Banking & ClearlyBusiness
Barclays
3 4
Chart 1:
A snapshot of the financial health of our respondents
Based on our research, this chart gives an overview of the financial health of our survey
respondents and looks at how this impacts them at work. It also looks at how the different
generations of today’s workforce fit into the four different financial health segments.
Key: Baby Boomers Generation X Generation Y
SlippingBalancingCoastingComfortable
* Generational spread across segments totals 100% for each generation
Definition
Financially savvy
and secure
Financially secure but
not saving regularly
Able to manage finances
in the short-term
Struggling to make ends
meet with little savings
% of respondents
16% 14% 59% 11%
Generational spread*
23% 15% 10% 22% 12% 10% 47% 61% 67% 8% 12% 13%
Median salary
£25k - £30k £20k - £25k £20k - £25k £15k - £20k
Median savings buffer 1 year + 1 year + 1–3 months No savings
Needed to borrow from
friends/family 0% 1% 7% 61%
Made lifestyle sacrifices
to save money 22% 18% 42% 68%
Planned and followed
a monthly budget 35% 16% 25% 26%
Set financial goals 69% 49% 45% 35%
I sometimes find it hard to
concentrate on work as I am
thinking about my finances
1% 3% 8% 32%
Worrying about my
finances has made me
less productive at work
0% 3% 6% 22%
Financial problems offen
interfere in my work 2% 5% 8% 23%
Demographics
Financial
behaviours in the
last 12 months
Workplace
impact in the
last 12 months
5 6
Dispelling
common myths
Employees:
How financially healthy
do they feel today?
Employers:
Why should financial
well-being be on
their agenda?
Employers:
Are they helping or
hindering financial
well-being?
What does the research tell us? Solutions - How can Barclays help?
KEY FACT
The full report contains detailed analysis of each of the three key
questions asked:
The report details a number of practical actions employers
can take to improve the financial well-being of all employees.
The report advocates thinking about solutions based on the
financial health and ‘generation’ split of your workforce, and
personalising solutions accordingly.
of employees worry
about their finances
Almost half
•	 1 in 5 lose sleep worrying
about their finances
•	 Generation X are the most
financially out of control
generation despite many
being at their earning peak
•	 38% of employees said
that they would move to a
company which put financial
well-being as a priority
•	 Engagement, productivity
and risk are key items
on your agenda which
financial well-being can
have a significant impact on
•	 1 in 5 said they
would value broader
financial guidance,
debt management and
counselling if they were
in financial hardship
•	 A sustainable solution is not
just about ‘paying more’
Employees don’t leave their
financial worries at the door
when they arrive at work.
The impact on the workplace
is significant and has a real
effect on the bottom line,
more than employers realise.
Employers need to do more
and instinctively want to, but
many are only just beginning
to think about financial well-
being and are unsure how to
address it.
KEY FACT KEY FACT
Lost productivity
Almost
80%of employees are
not satisfied with the
efforts of their employer
when it comes to
managing their finances
impacts the bottom line
BY 4%
as a result of the effect
on work of employees
worrying about
their finances We can help you put this into context
for your organisation and help you set
your strategy and priorities to ensure
maximum engagement with your
employees in the right way.
Not just about
what you can start
doing, but also what you
should stop doing.
A sustainable solution is
not just about paying more
The cost
of absence
Four stage process
to increasing financial
well-being
Bandwidth
capacity
Disconnected
perception
Legal note
While every effort has been taken to verify the accuracy of this information, neither PA Consulting,
YouGov nor Barclays can accept any responsibility or liability for reliance by any person on this
report or any of the information, opinions or conclusions set out in the report. This document
is intended solely for informational purposes, and is not intended to be a solicitation or offer,
or recommendation to acquire or dispose of any investment or to engage in any other transaction,
or to provide any investment advice or service.
This item can be provided in Braille, large print or audio by calling 0800 400 100* (via TextDirect
if appropriate). If outside the U.K. call +44 (0)1624 684 444*. Calls made to 0800 numbers are free
if made from a U.K. landline. Other call costs may vary, please check with your telecoms provider.
Lines are open from 8 a.m. to 6 p.m. U.K. time Monday to Friday.
*Calls may be recorded so that we can monitor the quality of our service and for security purposes.
“Barclays” refers to any company in the Barclays PLC group of companies.
Barclays Bank PLC is registered in England and authorized by the Prudential Regulation Authority and regulated
by the Financial Conduct Authority and the Prudential Regulation Authority. Registered No. 1026167. Registered Office:
1 Churchill Place, London E14 5HP.
© Barclays May 2014. All rights reserved.
The full report, Financial Well-being: The Last Taboo
in the Workplace? is available from Barclays:
Richard Hilton
Richard.x.hilton@barclays.com
+44 (0) 203 555 3206

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Barclays Financial Wellbeing Precis Landscape

  • 1. A Summary of Financial Well-being: The Last Taboo in the Workplace? Why organisations cannot afford to ignore the financial health of their employees
  • 2. 2 Financial Well-being: The Last Taboo in the Workplace? tackles the crucial but often overlooked issue of financial well-being in the workplace. The report explores the concept of financial well-being, described as: ‘Being and feeling financially healthy and secure, today and for the future’ and considers why talking about money and personal finances has long been seen as a taboo subject, particularly in the workplace. By looking at the financial ‘state of the nation,’ the report considers how financially healthy employees actually feel today. As well as looking at the generational differences that exist, the research also investigates whether employees feel supported by their employers when it comes to financial well-being. Comparing this to how employers themselves think they’re doing in this area, the report asks, in reality, are employers helping or hindering? Crucially, the report highlights the impact of poor financial well-being on employee engagement and productivity and the potential knock-on effect on company performance. In busting some of the myths around financial well-being, the report is designed to help employers understand why financial well-being should be on their radar. The insights gained from a YouGov survey of over 2,000 British employees from across a wide range of sectors will help organisations understand the financial support employees want and need. This is supplemented by a four-stage process and a range of solutions designed to tackle the financial well-being taboo. The starting point is developing a deep understanding of employee needs, which will then allow you to build the business case and then enable you to design of a financial well-being strategy to meet the needs of your workforce. The report is rich in practical solutions to address and improve financial health of your workforce. Company case studies in the report illustrate success stories of how financial well-being is being addressed and share key learnings and tips from which other organisations can benefit. Financial Well-being: The Last Taboo in the Workplace? is essential reading for any employer wanting to truly address all aspects of well-being in the workplace. Financial Well-being: The Last Taboo in the Workplace? tackles the pressing issue of financial well-being, a frequently overlooked but crucial part of employees’ overall well-being. This summary is designed to give an overview of the content of the full report and to increase awareness of the issues currently facing employees across Britain. The full report includes: In-depth research based on a survey of 2,000 employees from Great Britain to paint a picture of the financial health of today’s workforce Behavioural Finance insights into the significant psychological impact on employees of poor financial well-being Extensive evidence to explain why employees should care about financial well-being – its impact on engagement, productivity and risk A practical toolkit which details a four-stage process including real solutions to improving your employees’ financial well-being Company case studies to inspire and motivate you and your organisation – there are things you can be doing, and things you should stop doing to improve your employees’ financial health Overview of the report 1 “ For the first time on record, the majority of people in poverty are in working families.” Joseph Rowntree Foundation, Monitoring Poverty and Social Inclusion Why read this report? • Because 1 in every 10 of your employees is struggling financially – but won’t tell you this • Because those employees with financial worries say their work is being impacted – they are distracted and productivity is suffering • Because poor financial well-being can impact the bottom line - you can’t afford to ignore the taboo of financial well-being Douglas Johnson-Poensgen Managing Director, Workplace Banking & ClearlyBusiness Barclays
  • 3. 3 4 Chart 1: A snapshot of the financial health of our respondents Based on our research, this chart gives an overview of the financial health of our survey respondents and looks at how this impacts them at work. It also looks at how the different generations of today’s workforce fit into the four different financial health segments. Key: Baby Boomers Generation X Generation Y SlippingBalancingCoastingComfortable * Generational spread across segments totals 100% for each generation Definition Financially savvy and secure Financially secure but not saving regularly Able to manage finances in the short-term Struggling to make ends meet with little savings % of respondents 16% 14% 59% 11% Generational spread* 23% 15% 10% 22% 12% 10% 47% 61% 67% 8% 12% 13% Median salary £25k - £30k £20k - £25k £20k - £25k £15k - £20k Median savings buffer 1 year + 1 year + 1–3 months No savings Needed to borrow from friends/family 0% 1% 7% 61% Made lifestyle sacrifices to save money 22% 18% 42% 68% Planned and followed a monthly budget 35% 16% 25% 26% Set financial goals 69% 49% 45% 35% I sometimes find it hard to concentrate on work as I am thinking about my finances 1% 3% 8% 32% Worrying about my finances has made me less productive at work 0% 3% 6% 22% Financial problems offen interfere in my work 2% 5% 8% 23% Demographics Financial behaviours in the last 12 months Workplace impact in the last 12 months
  • 4. 5 6 Dispelling common myths Employees: How financially healthy do they feel today? Employers: Why should financial well-being be on their agenda? Employers: Are they helping or hindering financial well-being? What does the research tell us? Solutions - How can Barclays help? KEY FACT The full report contains detailed analysis of each of the three key questions asked: The report details a number of practical actions employers can take to improve the financial well-being of all employees. The report advocates thinking about solutions based on the financial health and ‘generation’ split of your workforce, and personalising solutions accordingly. of employees worry about their finances Almost half • 1 in 5 lose sleep worrying about their finances • Generation X are the most financially out of control generation despite many being at their earning peak • 38% of employees said that they would move to a company which put financial well-being as a priority • Engagement, productivity and risk are key items on your agenda which financial well-being can have a significant impact on • 1 in 5 said they would value broader financial guidance, debt management and counselling if they were in financial hardship • A sustainable solution is not just about ‘paying more’ Employees don’t leave their financial worries at the door when they arrive at work. The impact on the workplace is significant and has a real effect on the bottom line, more than employers realise. Employers need to do more and instinctively want to, but many are only just beginning to think about financial well- being and are unsure how to address it. KEY FACT KEY FACT Lost productivity Almost 80%of employees are not satisfied with the efforts of their employer when it comes to managing their finances impacts the bottom line BY 4% as a result of the effect on work of employees worrying about their finances We can help you put this into context for your organisation and help you set your strategy and priorities to ensure maximum engagement with your employees in the right way. Not just about what you can start doing, but also what you should stop doing. A sustainable solution is not just about paying more The cost of absence Four stage process to increasing financial well-being Bandwidth capacity Disconnected perception
  • 5. Legal note While every effort has been taken to verify the accuracy of this information, neither PA Consulting, YouGov nor Barclays can accept any responsibility or liability for reliance by any person on this report or any of the information, opinions or conclusions set out in the report. This document is intended solely for informational purposes, and is not intended to be a solicitation or offer, or recommendation to acquire or dispose of any investment or to engage in any other transaction, or to provide any investment advice or service. This item can be provided in Braille, large print or audio by calling 0800 400 100* (via TextDirect if appropriate). If outside the U.K. call +44 (0)1624 684 444*. Calls made to 0800 numbers are free if made from a U.K. landline. Other call costs may vary, please check with your telecoms provider. Lines are open from 8 a.m. to 6 p.m. U.K. time Monday to Friday. *Calls may be recorded so that we can monitor the quality of our service and for security purposes. “Barclays” refers to any company in the Barclays PLC group of companies. Barclays Bank PLC is registered in England and authorized by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered No. 1026167. Registered Office: 1 Churchill Place, London E14 5HP. © Barclays May 2014. All rights reserved. The full report, Financial Well-being: The Last Taboo in the Workplace? is available from Barclays: Richard Hilton Richard.x.hilton@barclays.com +44 (0) 203 555 3206